Introduction
Governments across the world are rapidly transforming to the Internet to provide public services. And public administrators are increasingly implementing various strategies to enable this transformation. The move towards e-governance not only impacts the efficiency and effectiveness of public service but also has the potential to transform the nature of government interactions with both individuals and businesses. E-governance includes both e-government (delivery of public service) and e-democracy (citizen participation in governance). In the development of e-democracy, information disclosures and two-way communication are prerequisites for establishing and sustaining a high quality of political debate. The Internet is also a convenient mechanism through which government can conduct citizen-participation exercises with the potential to decentralize decision-making. The use of information and communication technology also facilitates effective public reporting by the government to ensure an informed citizenry.
Objective of the Book
This book will focus on how governments across the world engage their citizens online and the resulting impact on citizens. The book will consist of chapters from academicians and practitioners on online civic engagement that specifically examine how e-governance facilitates online public reporting by governments to their citizens, online citizen participation in decision-making and citizen satisfaction with e-governance. The book will focus on issues and challenges involving adoption and implementation of online civic engagement initiatives globally, and will help guide governments in their transformation to e-governance.
Target Audience
The prospective audience for the edited book will be academicians, practitioners, and government officials primarily in the information technology and e-governance fields across the world. Another audience would be scholars and practitioners from the fields of civic engagement, performance management, public relations, and related fields. The publication will be used in academic libraries, and will form part of the curriculum for courses relating to e-governance, civic engagement, citizen participation, public relations, and performance measurement among others. In addition to existing publications, the proposed book will provide a unique focus on public reporting/e-reporting and citizen satisfaction with online governance along with online citizen participation.
Recommended topics include, but are not limited to, the following:
- Online Civic Engagement
- Online Decision Making
- E-Participation and E-Deliberation
- E-Governance and Citizen Trust
- Online Privacy/Security
- E-Governance and Digital Divide
- Accessibility and Usability Issues
- Performance Measurement Indicators
- E-Governance and Citizen Satisfaction
- E-Reporting and Performance Reporting
- E-Governance and Public Relations
- Transparency Issues in E-Governance
- Accountability Issues in E-Governance
- E-Petition and E-Rulemaking
- Electronic Voting/Opinion Polls
- Online Political Activism
- Online networks and social capital
- Web 2.0
- Non Internet-based Technology
- Mobile Government
- Customer Relationship Management
- Open Source Solutions
- Comparative E-Governance
Submission Procedure
Researchers and practitioners are invited to submit on or before March 15, 2010, a 2-3 page chapter proposal clearly explaining the mission and concerns of his or her proposed chapter. Authors of accepted proposals will be notified by April 1, 2010 about the status of their proposals and sent chapter guidelines. Full chapters are expected to be submitted by July 5, 2010. All submitted chapters will be reviewed on a double-blind review basis. Contributors may also be requested to serve as reviewers for this project.
Publisher
This book is scheduled to be published by IGI Global (formerly Idea Group Inc.), publisher of the “Information Science Reference” (formerly Idea Group Reference), “Medical Information Science Reference,” “Business Science Reference,” and “Engineering Science Reference” imprints. For additional information regarding the publisher, please visit www.igi-global.com. This publication is scheduled to be released in 2011.
Important Dates
March 15, 2010: Proposal Submission Deadline
April 1, 2010: Notification of Acceptance
July 5, 2010: Full Chapter Submission
September 30, 2010: Review Results Returned
November 30, 2010: Final Chapter Submission
December 30, 2010: Final Deadline