The Relationship Between User Participation and the Management of Change Surrounding the Development of Information Systems: A European Perspective

The Relationship Between User Participation and the Management of Change Surrounding the Development of Information Systems: A European Perspective

Tom Butler, Brian Fitzgerald
Copyright: © 2001 |Pages: 14
DOI: 10.4018/joeuc.2001010102
OnDemand:
(Individual Articles)
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

While much is known about the general process of user participation in information systems development, its impact on matters of organisational change has not been the subject of systematic, in-depth investigation. In addition, researchers have typically adopted variance, rather than process-based approaches to the study of these related phenomena. This paper addresses these deficiencies and makes several important contributions to the literature. First, it presents the results of a comprehensive, process-based study of the relationship between user participation and organisational change in the development and implementation of information systems in a large organisation. Second, it presents a theoretical model which captures the institutional and development-related contexts that shape and influence the processes of user participation and management of change. Third, using the model as a framework to guide the research effort, this study illustrates that an organisation’s institutional context plays a dominant role in shaping and influencing the content and process of user participation and management of change in systems development. This particular finding has important implications for both research and practice. Finally, the model and its associated framework has been validated by the findings of this stud; it may, therefore, be used in future explorations of these important phenomena.

Complete Article List

Search this Journal:
Reset
Volume 36: 1 Issue (2024)
Volume 35: 3 Issues (2023)
Volume 34: 10 Issues (2022)
Volume 33: 6 Issues (2021)
Volume 32: 4 Issues (2020)
Volume 31: 4 Issues (2019)
Volume 30: 4 Issues (2018)
Volume 29: 4 Issues (2017)
Volume 28: 4 Issues (2016)
Volume 27: 4 Issues (2015)
Volume 26: 4 Issues (2014)
Volume 25: 4 Issues (2013)
Volume 24: 4 Issues (2012)
Volume 23: 4 Issues (2011)
Volume 22: 4 Issues (2010)
Volume 21: 4 Issues (2009)
Volume 20: 4 Issues (2008)
Volume 19: 4 Issues (2007)
Volume 18: 4 Issues (2006)
Volume 17: 4 Issues (2005)
Volume 16: 4 Issues (2004)
Volume 15: 4 Issues (2003)
Volume 14: 4 Issues (2002)
Volume 13: 4 Issues (2001)
Volume 12: 4 Issues (2000)
Volume 11: 4 Issues (1999)
Volume 10: 4 Issues (1998)
Volume 9: 4 Issues (1997)
Volume 8: 4 Issues (1996)
Volume 7: 4 Issues (1995)
Volume 6: 4 Issues (1994)
Volume 5: 4 Issues (1993)
Volume 4: 4 Issues (1992)
Volume 3: 4 Issues (1991)
Volume 2: 4 Issues (1990)
Volume 1: 3 Issues (1989)
View Complete Journal Contents Listing