Organizational Hypermedia Document Management Through Metadata

Abstract

Web business systems, the most popular application of hypermedia, typically include a lot of hypermedia documents (hyperdocuments), which are also called Web pages. These systems have been conceived as an essential instrument in obtaining various beneficial opportunities for CRM (customer relationship management), SCM (supply chain management), e-banking or e-stock trading, and so forth (Turban et al., 2004). Most companies have made a continuous effort to build such systems. As a result, today the hyperdocuments in the organizations are growing explosively.