Adoption of Portals Using Activity Theory

Abstract

An obvious goal of a Web site today is to dynamically acquire content and make it available. A portal is a group of services provided electronically, through the Web, to a set of users. The items that are typically included in the portals consist of business intelligence, content and document management, enterprise resource planning systems, data warehouses, data-management applications, search and retrieval, and any other application. The ultimate portal provides the Holy Grail for organizational knowledge, true data aggregation and information integration coupled with knowledge worker collaboration (Roberts-Witt, 1999). A portal is the next evolutionary step in the use of Web browsers.