Abstract
The strategic goal of an enterprise portal is to provide a simple- to-use view into content, applications and collaboration tools for all who interact with an enterprise: its employees, customers, suppliers, and business partners. While there are multitudes of enterprise portal deployments, each can be assigned to one of the three distinct groups. These groups, in an increasing order of complexity, are classified as fundamental, integrated, and collaborative (BEA, 2005; Bisconti, 2004; Bristow, Dickinson, Duke, Henry, & Makey, 2001; IBM, 2005; Moore, 2002; Strauss, 1999; Terra & Gordon, 2002).