Portals for Workflow and Business Process Management

Abstract

A growing number of portal software vendors offer functionality to allow users to manage business processes and workflows. This functionality is offered either out-of-the box (integrated into the portal software) or as a plug-in component that may be added at a later stage as the need for it arises, or through interfaces for linking the portal to specialised business process or workflow management software. This article discusses the present landscape of the management of business processes or workflows through portals, focusing on the major features of the available technologies, their applications, and trends.