The first impression I got of the book was of its attractive cover design and its impressive title. There are books available on the market which focus either on e-business or change management. I do not know of another that not only focuses on both, but also tries to describe a relationship between the two. This book is probably the first of its kind which covers e-business and change management with an extensive discussion on innovation transformation, e-business management, human resources, leadership, skill requirements, partners and client relations via communication, e-governance, resistance to the technological innovations and security issues. It is well presented in easily readable and plain language and it allows the reader to develop an understanding of the dynamics of e-business and change management processes. The book's main contribution is that it highlights the change management process from an e-business perspective. When it comes to combining these two major issues in business - a substantial challenge - this book has a measure of success. While its lack of academic rigor does not qualify it as a textbook, I certainly recommend it as an important reference for postgraduate students and e-business and change management researchers and practitioners. - Reviewed by Keyur Patel, University of Ballarat for the Journal of Research and Practice in Information Technology, Volume 36, Issue 2, May 2004 This book is essential reading for those interested in e-business innovation and change management. It covers a wide range of topics and serves as a useful resource for researchers and practitioners interested in managing change for e-business innovation to enhance business efficiency and competitiveness.
– Thompson Teo, National University of Singapore