Cases on Electronic Commerce Technologies and Applications

Cases on Electronic Commerce Technologies and Applications

Mehdi Khosrow-Pour, D.B.A.

Copyright: © 2006 |Pages: 398

ISBN13: 9781599044026|ISBN10: 1599044021|EISBN13: 9781599044040

DOI: 10.4018/978-1-59904-402-6

Cite Book Cite Book

MLA

Khosrow-Pour, D.B.A., Mehdi, editor. Cases on Electronic Commerce Technologies and Applications. IGI Global, 2006. https://doi.org/10.4018/978-1-59904-402-6

APA

Khosrow-Pour, D.B.A., M. (Ed.). (2006). Cases on Electronic Commerce Technologies and Applications. IGI Global. https://doi.org/10.4018/978-1-59904-402-6

Chicago

Khosrow-Pour, D.B.A., Mehdi, ed. Cases on Electronic Commerce Technologies and Applications. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59904-402-6

Export Reference

Favorite Full-Book Download

Electronic commerce technologies and applications have changed the way information technology is used in business and society, allowing organizations worldwide to expand their market reach and their customer service.

Cases on Electronic Commerce Technologies and Applications presents a wide range of real-life cases that describe the successful and unsuccessful adoption of e-commerce, e-business, e-government, mobile commerce, and Web services technologies. This collection provides significant insight on the successful implementation of these areas.

Table of Contents

Reset

Front Materials

Title Page

Copyright Page

Book Series

Preface

Chapters

Chapter 1

Moving Personal Tax Online: The Australian Taxation Office's E-Tax Initiative (pages 1-17)

Jeff Chamberlain, Tanya Castleman

In exploiting the capabilities of online technologies, governments have developed policies and launched projects to conduct transactions and deliver their services through the Internet. The motivations for this include cost cutting...

Chapter 2

ENI Company (pages 18-30)

Ook Lee

ENI Company is an electronic commerce firm in South Korea. ENI Company provides English news items and English lessons to the subscribers through daily e-mail service that includes free English news-related question and answer...

Chapter 3

Hardwarezone: A Singaporean Success Story (pages 31-47)

Chee Chang Tan, Gek Woo Tan

Hardwarezone.com is rated the top IT media Web site in Singapore by Hitwise, with more than 32 million page visits per month (Chellam, 2004). It provides 100% proprietary and localized content on IT news, product releases, and...

Chapter 4

E*Trade Securities, Inc., Poineer Online Trader, Struggles to Stay on To (pages 48-72)

Adam T. Elegant, Ramiro Montealegre

E*Trade revolutionized the securities brokerage industry by “creating” Internet trading. E*Trade’s original strategy was to deliver cost savings to customers while amortizing fixed costs over a greater number of accounts. In 1997...

Chapter 5

mVine Ltd: A Case Study of a New Digital Music Label from Conception to Launch (pages 73-93)

Joanna Berry

This chapter analyzes a new digital music label—mVine.com—from conception in December 2003 to launch in March 2005. It discusses the turbulent context within which the company was launched and the particular individual strengths of...

Chapter 6

DataNaut Incorporated: Growing Pains of a Small Company on the Verge of an Internet Revolution (pages 94-106)

Nancy C. Shaw, Joan O’Reilly Fix

This case was written for the 8th annual Kogod School of Business Case Competition at American University. It discusses a small, locally run company that faced several strategic decisions at the end of 1999: marketing its new...

Chapter 7

Building an Online Grocery Business: The Case of ASDA.com (pages 107-127)

Irene Yousept, Feng Li

This chapter uses the case of ASDA.com, ASDA’s home-shopping arm, to demonstrate the challenges in building and developing an online grocery business in the UK. To set the stage, the initial implementation and learning from...

Chapter 8

Developing Inter-Organizational Trust in Business-to-Business E-Commerce Participation: Case Studies in the Automotive Industry (pages 128-141)

Pauline Ratnasingam

Inter-organizational-systems such as EDI have been the main form of business-to business e-commerce participation in the automotive industry for the last two decades. Previous studies in EDI adoption mostly examined environmental...

Chapter 9

Office Depot's E-Commerce Evolution (pages 142-154)

In Lee

Office Depot Inc., founded in 1986, is currently known as one of the leaders in the office supplies industry. Office Depot’s distribution channels include stores, direct mail, contract delivery, and electronic commerce. In the...

Chapter 10

Implementation Management of an E-Commerce- Enabled Enterprise Information System: A Case Study at Texas Instruments (pages 155-168)

R. P. Sundarraj, Joseph Sarkis

This chapter presents a case study of an overview of the efforts of Texas Instrument’s (TI’s) internal and external ERP implementation, with a focus on linking its ERP system in a global e-commerce setting. This linkage is especially...

Chapter 11

From Catalogs to the Web: The Evolution of Airgun Products, Inc. (pages 169-187)

Michael K. Shearn, Chip E. Miller, Troy J. Strader

Airgun Products, Inc. (API) is a small firm that sells airguns and related products directly to consumers. From their founding in 1989 through the mid-1990s, they sold their products through a catalog-based phone order sales channel...

Chapter 12

Growth and Consolidation in the Spanish-Speaking E-Commerce Market (pages 188-202)

Roberto Vinaja

This case aims to analyze, in some detail, the major challenges in the widespread adoption of electronic commerce in the Spanish-speaking population. The case also provides a general overview of related issues in global e-commerce...

Chapter 13

From Edison to MP3: A Struggle for the Future of the Music Recording Industry (pages 203-225)

Conrad Shayo, Ruth Guthrie

This case discusses the challenges facing the music recording industry through the eyes of two of its most influential trade associations: the RIAA and the IFPI. First, readers of the case will learn about (a) the history of the...

Chapter 14

Student Advantage Captures the College Market Through an Integration of Their Off and Online Businesses (pages 226-242)

Margaret T. O’Hara, Hugh J. Watson

This chapter describes how Student Advantage successfully transformed itself from a brick-and-mortar company to the leading online portal to the higher education community. The company has followed a business strategy that includes...

Chapter 15

Challenges in the Redesign of Content Management: A Case of FCP (pages 243-259)

Anne Honkaranta, Airi Salminen, Tuomo Peltola

The Finnish Centre for Pensions (FCP) is a government organization acting as the central body for private pension institutions in Finland. One of its central tasks is to produce and publish guideline documents for ensuring that the...

Chapter 16

Implementing and Managing a Large-Scale E-Service: A Case on the Mandatory Provident Fund Scheme in Hong Kong (pages 260-281)

Theodore H.K. Clark, Karl Reiner Lang, Will W.K. Ma

This case concerns a recently launched retirement protection scheme, the Mandatory Provident Fund (MPF), in Hong Kong. Service providers, employers, employees and the government are the four main parties involved in the MPF. The...

Chapter 17

World Trade Point Federation: Bringing E-Commerce Capabilities to Developing Nations (pages 282-295)

Nikhilesh Dholakia, Nir Kshetri

This case provides an overview of the roles of the Global Trade Point Network (GTPNet) in facilitating small- and medium-sized enterprises’ (SMEs’) adoption of the Internet and e-commerce technologies. The GTPNet puts potential and...

Chapter 18

Assessing the Introduction of Electronic Banking in Egypt Using the Technology Acceptance Model (pages 296-320)

Sherif Kamel, Ahmed Hassan

The developments taking place in information and communication technology are increasing competition in financial institutions worldwide. Thus, the deployment of advanced technologies is essential to achieve a competitive edge....

Chapter 19

Bringing E-Business to the World's Largest Flower Auction: The Case of Aalsmeer (pages 321-340)

Tim van Dantzig, Albert Boonstra

This case history takes place at the biggest flower auction of the world, the Aalsmeer Flower Auction. Directors of the Aalsmeer Flower Auction felt that the Internet might play an important role in the future of their business. They...

Chapter 20

The Impact of E-Commerce Technology on the Air Travel Industry (pages 341-356)

Susan Gasson

This case study examines the impact of online reservation systems and e-commerce on the travel industry. Two questions are examined: 1. How can competitive advantage be obtained from the exploitation of new information...

Chapter 21

Management & Delivery of Digital Print via the Web: A Case Study of Gaia Fulfillment (pages 357-374)

Savvas Papagiannidis, Feng Li

In this chapter, we use the experience of Gaia Fulfillment to demonstrate the challenges of developing and deploying collateral fulfillment, that is, short-run print on demand via the Web. By discussing the technological innovations...

Chapter 22

Web-Enabling for Competitive Advantage: A Case Study of Himalayan Adventures (pages 375-390)

Luvai Motiwalla, Azim Hashimi

This case emphasis is on the reduction of the logistical aspects of adventure travel and increase in the customer base by using the Web-enabling information technology resources. A global travel company, Himalayan Adventures (HA)...

Back Materials

About the Editor

Index

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.

Username or email:

Password:

Forgot individual login password?

Create individual account