Advanced Topics in Global Information Management, Volume 1

Advanced Topics in Global Information Management, Volume 1

Copyright: © 2002 |Pages: 409

ISBN13: 9781930708433|ISBN10: 1930708432|EISBN13: 9781591400295

DOI: 10.4018/978-1-930708-43-3

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Tan, Felix B., editor. Advanced Topics in Global Information Management, Volume 1. IGI Global, 2002. https://doi.org/10.4018/978-1-930708-43-3

APA

Tan, F. B. (Ed.). (2002). Advanced Topics in Global Information Management, Volume 1. IGI Global. https://doi.org/10.4018/978-1-930708-43-3

Chicago

Tan, Felix B., ed. Advanced Topics in Global Information Management, Volume 1. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-930708-43-3

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Advanced Topics in Global Information Management includes original material concerned with all aspects of global information management in three broad areas: Global Information Systems in Business Functions, Information Technology in Specific Regions of the World, Management of Global Information Resources and Applications. Both researchers and practitioners disseminate the evolving knowledge in these broad categories and the book examines a variety of aspects of global information management dealing with development, usage, failure, success, policies, strategies and applications of this valuable organizational resource.

*Note: This book is part of a new series entitled “Advanced Topics in Global Information Management”. This book is Volume One within this series (Vol. I, 2002).

Table of Contents

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Front Materials

Title Page

Copyright Page

Preface

Acknowledgments

Chapters

Global Themes

Chapter 1

Multilingual Electronic Commerce in a Global Economy (pages 1-11)

Aryya Gangopadhyay, Zhensen Huang

The purpose of this research is to further the knowledge required for building electronic commerce systems that operate in multiple languages in global settings. The issues in multilingual electronic commerce are presented in two...

Chapter 2

Electronic Commerce and Strategic Change within Organizations: Lessons from Two Cases (pages 12-24)

Robert D. Galliers, Sue Newell

This article reviews and contrasts the experiences of two major companies in attempting significant change projects incorporating information and communication technologies. It does so by utilizing and critiquing the MIT “Management...

Chapter 3

Trust in Internet Shopping: Instrumental Development and Validation through Classical and Modern Approaches (pages 25-41)

Christy M.K. Cheung, Matthew K.O. Lee

Despite the phenomenal growth of Internet users in recent years, the penetration rate of Internet shopping is still low, and one of the most often cited reasons is the lack of consumers’ trust (e.g., Hoffman et al., 1999). Although...

Chapter 4

The Integral Role of Information Technology in Achieving Business Strategy Success: Managing the Information Resources of Global Competitors (pages 42-62)

Jeffrey D. Katz

This chapter examines the impact of culture on the organizational and information technology infrastructures of global competitors while considering the role business strategy plays on both infrastructures. Information technology is...

Chapter 5

The New Realities of Online Trading in the New Global Marketplace (pages 63-73)

Bridget Allgood

Stock brokering services are available via the Internet, and investors in many countries can currently experience the benefits of Web-based share trading. Internet-based share trading is far more than completing the same transaction...

Chapter 6

The Impact of Culture on the Development of Information Systems: A Case Study (pages 74-82)

Trevor T. Moores, Frank H. Gregory

The development of an information system typically requires debate between interested parties. In particular, debate between users is meant to define a common set of functional requirements. The applicability of this approach...

Chapter 7

Dysfunctional Development Pathways of Information and Communication Technology: Cultural Conflicts (pages 83-96)

G. Roland Kaye, Stephen Little

This paper argues that there are three factors that counter the inevitable movement towards globalization. Firstly the incremental force of technology as illustrated by the growth stage model of the development of Information and...

Chapter 8

Ten Lessons that Internet Auction Markets Can Learn from Securities Market Automation (pages 97-119)

J. Christopher Westland

Internet auction markets offer customers a compelling new model for price discovery. This model places much more power in the hands of the consumer than a retail model that assumes price taking, while giving consumers choice of...

Chapter 9

Transnational Information Systems: Development and Management Issues (pages 120-135)

Paul Mantelaers, Wander van den Berg

An increasing number of transnational information systems (TIS) is being developed and is operational. This paper describes a study that attempted to gather information from an empirical setting as a basis for theory building. The...

Chapter 10

The Place of ICT in Global Planning (pages 136-149)

Abel Usoro

There is a general agreement in the literature that social, technological, political, cultural, and economic factors encourage a greater number of businesses to globalize their operations and markets. To operate in more than one...

Chapter 11

The Cultural Construction of Information Technology (pages 150-158)

Vanessa Dirksen

In this paper, I propose a research framework called the ‘“cultural construction of information technology.” It extends the more widely known concept of the social construction of technology (SCOT) and defines the concept of a...

Regional Perspectives

Chapter 12

Survey of IT Outstanding Experiences in US and UK Organizations (pages 160-189)

Mary Cecelia Lacity, Leslie P. Willcocks

The global IT outsourcing market is estimated to exceed $121 billion by the year 2001. To assess current market practices and experiences, a survey was distributed to 600 US and UK CIOs. The 101 US and UK respondents are generally...

Chapter 13

Management Integration through Software Applications: Japanese Manufacturing Firms in the UK Exert Control (pages 190-206)

John Kidd, Tessa Yuk Lan Yau

Through the 1970’s to the present time the governance of the Japanese firm overseas has changed, moving towards a more international form of operation rather than operating as a peripheral organization based solidly on the Japanese...

Chapter 14

Can National Information Infrastructures Enhance Social Development in the Least Developed Countries? (pages 207-226)

Peter Nelson Meso, Nancy Bogucki Duncan

The need for national information infrastructures (NII) in the world’s least developed countries (LDCs) tends to be overshadowed by the nation’s severe deficiencies in physical infrastructure. Consequently, NII may be inadequately...

Chapter 15

Contract, Control and 'Presentation' in IT Outsourcing: Research in Thirteen UK Organizations (pages 227-249)

Thomas Kern, Leslie Willcocks

Information technology (IT) outsourcing continues to experience phenomenal growth, with an estimated market size of over $100 billion in 2000. Its adoption by some of the largest international corporations has seen outsourcing become...

Chapter 16

A Systematic Model to Integrate Information Technology into Metabusinesses: A Case Study in the Engineering Realms (pages 250-267)

Luiz Antonio Joia

This article presents a framework to link effectively different information technologies in order to coordinate a metabusiness, an innovative organizational model. The information technologies needed to create this new organizational...

Chapter 17

Facial Social Risks in IT Development in South Africa - Learning from Scandinavia (pages 268-289)

Helana Scheepers, Lars Mathiassen

South Africa is undergoing a number of changes, which has an effect on every aspect of society from the workplace to everyday life. South Africans need to reflect on this situation and determine how to proceed. The purpose of this...

Chapter 18

IS Project Characteristics and Performance: A Kuwaiti Illustration (pages 290-303)

Adel M. Aladwani

Empirical research on project-level success of systems development in developing regions is lacking. Managers cannot rely on prescriptions suggested by IS projects research in developed countries to understand IS projects in...

Chapter 19

Information Systems Leadership Roles: An Empirical Study of Information Technology Managers in Norway (pages 304-319)

Petter Gottschalk

Information systems (IS) leadership roles have undergone fundamental changes over the past decade. Despite increased interest in recent years, little empirical research on IS managers has been done. This article presents results from...

Chapter 20

The Problem of Networked Organizations in India: A Case Study (pages 320-328)

Gurpreet S. Dhillon, Trevor T. Moores, Ray Hackney

We present a potential misalignment that many emerging economies may face with respect to the advent of networked organizations. We argue that although it may seem that networked organizations appear to offer a viable option for the...

Chapter 21

Knowledge Assets in the Global Economy: Assessment of National Intellectual Capital (pages 329-345)

Yogesh Malhotra

This article has the following objectives: to develop the need for assessing knowledge capital at the national economic level; to review a national case study of how intellectual capital assessment was done in the case of one nation...

Chapter 22

The Nature of E-Loyalty in B2C E-Commerce (pages 346-369)

Daniel Tomiuk, Alain Pinsonneault

The present chapter discusses the nature of e-loyalty in B2C e-commerce. Based on previous theoretical work on loyalty in traditional commercial settings, we argue that highly affective forms of loyalty are unlikely to develop in...

Chapter 23

Generic Attributes of IS Graduates: An Analysis of Australian Views (pages 370-384)

Robert Snoke, Alan Underwood

This chapter describes the final phase of a study that validates a group of generic attributes of graduates of Australian undergraduate degree programs with majors in Information Systems (IS). The study, sponsored by the Australian...

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