Dickson K.W. Chiu

Dickson K.W. Chiu received the BSc (Hons.) degree in Computer Studies from the University of Hong Kong in 1987. He received the MSc (1994) and the PhD (2000) degrees in Computer Science from the Hong Kong University of Science and Technology (HKUST). He started his own computer company while studying part-time. He has also taught at several universities in Hong Kong. His research interest is in service computing with a cross-disciplinary approach, involving workflows, software engineering, information technologies, agents, information system management, security, and databases. The results have been widely published in over 120 papers in international journals and conference proceedings (most of them have been indexed by SCI, SCI-E, EI, and SSCI), including many practical master and undergraduate project results. He received a best paper award in the 37th Hawaii International Conference on System Sciences in 2004. He is the founding Editor-in-Chief of the International Journal of Systems and Service-Oriented Engineering and serves in the editorial boards of several international journals. He co-founded several international workshops and co-edited several journal special issues. He also served as a program committee member for over 70 international conferences and workshops. He is a Senior Member of both the ACM and the IEEE, and a life member of the Hong Kong Computer Society.

Publications

Integrating the 6Cs Motivation Into Reading Promotion Curriculum for Disadvantaged Communities With Technology Tools: A Case Study of Reading Dreams Foundation in Rural China
Vanessa Hiu Ying Chan, Dickson K. W. Chiu. © 2024. 24 pages.
The Chinese government has been promoting reading education recently, as previous studies showed reading improves students' academic performance. More citizens with higher...
Leveraging Online Communities for Building Social Capital in University Libraries: A Case Study of Fudan University Medical Library
Yuanjun Ni, Apple Hiu Ching Lam, Dickson K. W. Chiu. © 2024. 24 pages.
This study investigates the development of social capital in university libraries using the Fudan University Medical Library (FUML) as the case. The authors first use the SWOT...
Resilience of Symphony Orchestras to Challenges in the COVID-19 Era: Analyzing the Hong Kong Philharmonic Orchestra With Porter's Five Force Model
Hilson Hiu Kai Yu, Dickson K. W. Chiu, Cheuk Ting Chan. © 2023. 16 pages.
With the growing number of orchestras and competitions from other media and popular music, orchestras are experiencing higher competition. The world's current trend of art...
Green Space Development in Academic Libraries: A Case Study in Hong Kong
Choi Yee Ho, Dickson K. W. Chiu, Kevin K. W. Ho. © 2023. 15 pages.
This study investigates the recent green development in the main library of the Chinese University of Hong Kong (CUHK) and the construction of the library's new wing and the...
Emerging Technology-Based Services and Systems in Libraries, Educational Institutions, and Non-Profit Organizations
Dickson K. W. Chiu, Kevin K. W. Ho. © 2023. 353 pages.
The global economy and organizations are evolving to become service-oriented and driven by technology, and this is not just limited to commercial work. Further study on this...
Analyzing the Hong Kong Philharmonic Orchestra's Facebook Community Engagement With the Honeycomb Model
Suming Deng, Dickson K. W. Chiu. © 2023. 17 pages.
Online social media has gradually become a trend. Many companies, brands, and organizations attach great importance to social media for community engagement, aiming for...
Application of the AIDA Model in Social Media Promotion and Community Engagement for Small Cultural Organizations: A Case Study of the Choi Chang Sau Qin Society
Xinyu Jiang, Dickson K. W. Chiu, Cheuk Ting Chan. © 2023. 23 pages.
This study explores the AIDA model (attention, interest, desire, action) for social media promotion and community engagement for small cultural organizations. The internal...
COVID-19 Fake News on Twitter: A Statistical and Sentimental Analysis
Yuk Ho Lu, Chin Fung Chiu, Dickson K. W. Chiu, Kevin K. W. Ho. © 2023. 16 pages.
There have been increasing concerns about spreading COVID-19 fake news and misinformation from social media sites (SNSs) such as Facebook and Twitter, as they facilitate...
Social Media Analytics for Non-Governmental Organizations: A Case Study of Hong Kong Next Generation Arts
Shanghao Li, Dickson K. W. Chiu, Eleanna Kafeza, Kevin K. W. Ho. © 2023. 19 pages.
Social media has provided promotion and communication channels for organizations to reach their target audience efficiently and cost-effectively. Despite wide social media...
How Important Is It to Be Beautiful?: The Effect of Beauty Premium on Wages
Linyan Li, Dickson K. W. Chiu, Kevin K. W. Ho. © 2023. 21 pages.
To explore the effect of beauty on income in the Chinese labor market and its impact, this chapter uses the Chinese family panel studies (CFPS2018) open-access data to conduct a...
Digital Transformation of Museum Conservation Practices: A Value Chain Analysis of Public Museums in Hong Kong
Athena Kin-kam Wong, Dickson K. W. Chiu. © 2023. 17 pages.
Museums offer education and enjoyment to the public through exhibitions and public programs, but what happens behind the museums can be a mystery. Thus, this study uses the visit...
Adult Learners' Perceptions of Online Language English Learning in China
Yauyau Liu, Junru Lei, Dickson K. W. Chiu, Zerong Xie. © 2023. 18 pages.
Ubiquitous internet access over the past decade has provided opportunities to learn languages online. However, most of the online language learning studies focus on higher...
Digital Protection of Traditional Villages for Sustainable Heritage Tourism: A Case Study on Qiqiao Ancient Village, China
Yixin Zuo, Apple Hiu Ching Lam, Dickson K. W. Chiu. © 2023. 23 pages.
Similar to the plight of other traditional villages, Qiqiao Ancient Village is declining under the impact of urbanization and the devastation of modernization. Qiqiao is chosen...
Promoting the Use of Electronic Resources in International Schools: A Case Study of ESF King George V School in Hong Kong
Kwok Chun Wong, Dickson K. W. Chiu. © 2023. 21 pages.
The Learning Resource Centre (LRC) of ESF King George V School (KGV) decided to enhance the awareness of students' use of electronic databases and e-books. This study...
Transforming and Promoting Reference Services With Digital Technologies: A Case Study on Hong Kong Baptist University Library
Miaorun Wu, Apple Hiu Ching Lam, Dickson K. W. Chiu. © 2023. 18 pages.
In the current digital environment, academic library databases are growing large enough to meet the needs of most users. However, the increasing availability of information has...
Digital Marketing and Service Strategies for Sustainable Development of Visual Culture: A Case Study of M+ Museum in Hong Kong
Yitong Chen, Dickson K. W. Chiu. © 2023. 24 pages.
Sustainability is an increasingly important topic internationally, but scant studies focus on the sustainability strategies of niche art museums, especially in Asia. Therefore...
Redesigning Library Information Literacy Education With the BOPPPS Model: A Case Study of the HKUST Library
Yuang Xue, Apple Hiu Ching Lam, Dickson K. W. Chiu. © 2023. 18 pages.
Information literacy education is a crucial driver for the rapid development and success of current academic library services. Yet, the impact of the COVID-19 pandemic and...
Integration of Cultural Retailing With New Technologies and Media: A Case Study of the Suzhou Antique Bookstore
Xuechen Gao, Apple Hiu Ching Lam, Dickson K. W. Chiu. © 2023. 24 pages.
Due to rising operational expenses, competition from online booksellers, and the popularity of digital reading, many traditional bookstores in China have closed, while others are...
Digital Transformation of Ticketing Services: A Value Chain Analysis of POPTICKET in Hong Kong
Sin Man Li, Apple Hiu Ching Lam, Dickson K. W. Chiu. © 2023. 24 pages.
Online event ticketing is booming, and the competition in the event ticketing industry is keen. This study analyzes the business environment of ticketing services platforms...
Evaluating the Effectiveness of Learning Commons as Third Spaces With the 5Es Usability Model: The Case of Hong Kong University of Science and Technology Library
Jiani Zheng, Apple Hiu Ching Lam, Dickson K. W. Chiu. © 2023. 21 pages.
Gen-Z students' learning styles have recently changed significantly due to inquiry-based learning and rapid information technology development. Physical libraries have to...
Adoption of Digital Art NFTs in Hong Kong
Sze Wing Wong, Mimi Mei Wa Chan, Dickson K. W. Chiu. © 2023. 24 pages.
The most popular uses of blockchain technology in the art market are related to non-fungible tokens (NFTs). This chapter explores the adoption of NFT in the digital art market...
Parents' View of Graphic Novels in Hong Kong Under the 21st Century Mobile Digital Environment
Samuel Kin Fung Chan, Mimi Mei Wa Chan, Apple Hiu Ching Lam, Dickson K. W. Chiu. © 2023. 27 pages.
This study reviews the current parents' perspectives and habits of using graphic novels, including electronic equipment, in Hong Kong to support children's reading and...
Accessing User Satisfaction of Makerspace in Academic Libraries: A Comparative Study Based on the 5E Instructional Model
Cho Yiu Cheung, Apple Hiu Ching Lam, Dickson K. W. Chiu. © 2023. 37 pages.
Makerspaces have developed from a trend to a core service in higher education libraries. Many academic libraries have been actively expanding the “makerspace” within the physical...
Building Social Capital in Contemporary Major U.S. Public Libraries: Leading Information Services and Beyond
Helen Chui Ling Kee, Mimi Mei Wa Chan, Dickson K. W. Chiu. © 2023. 31 pages.
As the US is a highly ethnically diverse country and the origin of public libraries, this chapter explores how US public libraries construct social capital for the public via...
Antique Bookstore Marketing Strategies as Urban Cultural Landmarks: A Case Analysis for Suzhou Antique Bookstore
Chenyang Xu, Apple Hiu Ching Lam, Xuechen Gao, Dickson K. W. Chiu. © 2023. 27 pages.
Antique bookstores record the history of urban development and are crucial for urban cultural construction. Traditional business models can no longer meet antique bookstores'...
RFID-Based Robotic Process Automation for Smart Museums With an Alert-Driven Approach
Giny Y. L. Chin, Dickson K. W. Chiu. © 2023. 27 pages.
To facilitate the management process of many physical collections displayed and stored in a group of museums and collection storerooms distributed in a wide area in a...
Workforce Information Needs for Vocational Guidance System Design
Agnes Wai Yan Chan, Dickson K. W. Chiu, Kevin K. W. Ho. © 2022. 16 pages.
This paper proposes a framework for career information management and guidance systems (CIMGS) to support career decision-making by providing relevant career information and...
A Comparison of Deep Learning Models in Time Series Forecasting of Web Traffic Data From Kaggle
Bingnan Wang, Dickson K. W. Chiu, Kevin K. W. Ho. © 2022. 19 pages.
In recent years, time series forecasting has attracted more attention from academia and industry. This research used raw data from the “Web Traffic Forecasting” competition on...
Weibo Analysis on Chinese Cultural Knowledge for Gaming
Zhixuan He, Dickson K. W. Chiu, Kevin K. W. Ho. © 2022. 30 pages.
This chapter analyzes the current situation of video games with Chinese cultural knowledge in China's game market by analyzing Weibo messages of five selected video games...
From Reading Promotion to Digital Literacy: An Analysis of Digitalizing Mobile Library Services With the 5E Instructional Model
Hou Lam Tobie Tse, Dickson K. W. Chiu, Apple Hiu Ching Lam. © 2022. 18 pages.
Traditional services have had to adapt to keep up with changing dynamics in the digital age, including the digitalization of library services and moving them online, especially...
Information Needs of Vocational Training From Training Providers' Perspectives
Agnes Wai Yan Chan, Dickson K.W. Chiu, Kevin K.W. Ho, Minhong Wang. © 2022. 20 pages.
In a transition economy, there is an increasing need for vocational training and career counseling for workers to cope with changes in the job market. This study seeks to enhance...
Social Network Customer Relationship Management for Orchestras: A Case Study on Hong Kong Philharmonic Orchestra
Jiaming Wang, Suming Deng, Dickson K. W. Chiu, Cheuk Ting Chan. © 2022. 19 pages.
The COVID-19 pandemic and quarantine policies have caused the Hong Kong Philharmonic Orchestra (HKPhil) to significantly reduce offline concerts and ticket revenue, while...
Using Social Media as Learning Aids and Preservation: Chinese Martial Arts in Hong Kong
Myra Yi Ching Mak, Ada Yuen Mei Poon, Dickson K. W. Chiu. © 2022. 15 pages.
Chinese martial arts (Kungfu) is a popular cultural heritage, but its teaching and learning is very traditional. Social media have been increasingly used in education. The use of...
Recent Digitalization Development of Buddhist Libraries: A Comparative Case Study
Xin Sun, Dickson K. W. Chiu, Cheuk Ting Chan. © 2022. 16 pages.
This study investigates the adaption and digitalization development of Buddhist libraries in the current mobile computing age and proposes a three-level pyramid model of Buddhist...
Alert-Driven Customer Relationship Management in Online Travel Agencies: Event-Condition-Actions Rules and Key Performance Indicators
Mimi Mei Wa Chan, Dickson K. W. Chiu. © 2022. 18 pages.
Currently, online travel agencies (OTA) allow their customers to make timely travel reservations anytime and anywhere through websites and mobile technologies. Customer service...
Exploring Cryptocurrency Sentiments With Clustering Text Mining on Social Media
Jiwen Fang, Dickson K. W. Chiu, Kevin K. W. Ho. © 2021. 15 pages.
Social media has become a popular communication platform and aggregated mass information for sentimental analysis. As cryptocurrency has become a hot topic worldwide in recent...
A Big Data Analysis of the Factors Influencing Movie Box Office in China
Wentao Gao, Ka Man Lam, Dickson K. W. Chiu, Kevin K. W. Ho. © 2021. 18 pages.
A movie's economic revenue comes mainly from the movie box office, while the influencing factors of the movie box office are complex and numerous. This research explores the...
A Review on the Integration of Deep Learning and Service-Oriented Architecture
Marcelo Fantinato, Sarajane Marques Peres, Eleanna Kafeza, Dickson K. W. Chiu, Patrick C. K. Hung. © 2021. 25 pages.
In recent years, machine learning has been used for data processing and analysis, providing insights to businesses and policymakers. Deep learning technology is promising to...
Motivations and Behaviors of Young People in Playing Online Games
Hanxi He, Dickson K.W. Chiu, Kevin K.W. Ho. © 2019. 12 pages.
This article studies the motivations and behaviors of young people for playing online games. In this article, the authors used the quantitative methods research methodology to...
Mobile Learning Usage of LIS Students in Mainland China
Tsz Ying Law, Fanny C. W. Leung, Dickson K. W. Chiu, Patrick Lo, Mavis Man-Wai Lung, Qingshan Zhou, Yang Xu, Yang Lu, Kevin K. W. Ho. © 2019. 23 pages.
This study aims to explore the usage behaviors of smartphones for learning purposes by Library and Information Science (LIS) students of mainland China. A quantitative...
Information Needs of Vocational Training From Training Providers' Perspectives
Agnes Wai Yan Chan, Dickson K.W. Chiu, Kevin K.W. Ho, Minhong Wang. © 2018. 17 pages.
In a transition economy, there is an increasing need for vocational training and career counseling for workers to cope with changes in the job market. This study seeks to enhance...
Motivations and Behaviors of Young People in Playing Online Games
Hanxi He, Dickson K.W. Chiu, Kevin K.W. Ho. © 2017. 11 pages.
This article studies the motivations and behaviors of young people for playing online games. In this article, the authors used the quantitative methods research methodology to...
Metadata Design of a Content Management System for Music Virtual Learning Environment
Agnes Wai Yan Chan, Elza Yin Ling Chan, Will Chi Kit Lee, Benny Yu Ming Leung, Dickson K.W. Chiu. © 2015. 21 pages.
Virtual Learning Environment (VLE) uncovers a new learning space for students to start their learning in multidisciplinary subjects and provides an enormous storage for different...
Developing Forward and Reverse e-Auction with Alert Support in a Web Service Environment
Mandel Wai Man Chan, Dickson K.W. Chiu, Ada Chi Wai Chung. © 2015. 22 pages.
Auction is a common competitive business-to-business (B2B) procurement procedure for supplying products and services, which are solicited, received, and evaluated. Currently...
Alert Driven Communications Management for Children Music Learning Based on Suzuki Method
Cheuk-Ting Chan, Kiko Tsz Lan Cheng, Dickson K.W. Chiu. © 2015. 16 pages.
It is widely believed that parents' involvement in students' music learning is vital to their success. Shinichi Suzuki not only provided teachers with useful and logical...
Mobile and Web Innovations in Systems and Service-Oriented Engineering
Dickson K.W. Chiu. © 2013. 452 pages.
The continuous advances in mobile and web technology are forming the areas of software and systems development and the connection between service users and providers. Mobile and...
Implementing Background Net with Knowware System for Personalized Keyword Support
Yuan Chen, Liya Ding, Sio-Long Lo, Dickson K.W. Chiu. © 2013. 14 pages.
This article proposes a novel approach that combines user’s instant requirement described in keywords with her or his long-term knowledge background to better serve article...
Governance of Cross-Organizational Healthcare Document Exchange through Watermarking Services and Alerts
Dickson K.W. Chiu, Yuexuan Wang, Patrick Hung, Vivying S.Y. Cheng, Kai-Kin Chan, Eleanna Kafeza, Wei-Feng Tung, Yi Zhuang, Nan Jiang. © 2013. 26 pages.
There is an increasing demand for sharing documents for process integration among organizations. Web services technology has recently been widely proposed and gradually adopted...
Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling
Dickson K. W. Chiu, Kai-Pan Mark, Eleanna Kafeza, Tat-Pui Wong. © 2013. 16 pages.
Various contemporary information and communication technologies (ICT) have revolutionized the global computing environment. This impacts most companies, especially traditional...
Service Composition and Interaction in a SOC Middleware Supporting Separation of Concerns with Flows and Views
Dickson K.W. Chiu, Qing Li, Patrick C. K. Hung, Zhe Shan, S. C. Cheung, Yu Yang, Matthias Farwick. © 2013. 32 pages.
Service-Oriented Computing (SOC) has recently gained attention both within industry and academia; however, its characteristics cannot be easily solved using existing distributed...
Intelligent and Knowledge-Based Computing for Business and Organizational Advancements
Hideyasu Sasaki, Dickson K.W. Chiu, Epaminondas Kapetanios, Patrick C.K. Hung, Frederic Andres, Ho-fung Leung, Richard Chbeir. © 2012. 428 pages.
As organizations, businesses, and other institutions work to move forward during a new era of ubiquitous modern technology, new computing and technology implementation strategies...
Theoretical and Analytical Service-Focused Systems Design and Development
Dickson K. W. Chiu. © 2012. 515 pages.
Systems designers are asked constantly to improve end-users’ experiences while ensuring network stability and security and minimizing the use of resources. This trifold demand...
Enhancing E-Commerce Processes with Alerts for Credit Card Payment
Dickson K.W. Chiu, Winnie N.Y. Yan, Eleanna Kafeza, Matthias Farwick, Patrick Hung. © 2012. 15 pages.
With keen competition and the continuous quest for service improvement, e-commerce processes are becoming increasingly complex. Recent adoption of the Service-Oriented...
Enhancing E-Service Collaboration with Enforcement and Relationship Management: A Methodology from Requirements to Event Driven Realization
Dickson K.W. Chiu, Shing-Chi Cheung, Sven Till, Lalita Narupiyakul, Patrick Hung. © 2012. 28 pages.
In a business-to-business (B2B) e-service environment, cross-organizational collaboration is important for attaining the interoperability of business processes and their proper...
Engineering Financial Enterprise Content Management Services: Integration and Control
Dickson K. W. Chiu, Patrick Hung, Kevin Kwok. © 2012. 29 pages.
The demand is increasing to replace the current cost ineffective and bad time-to-market hardcopy publishing and delivery of content in the financial world. Financial Enterprise...
Preference Coalition Formation Scheme for Buyer Coalition Services with Bundles of Items
Laor Boongasame, Dickson K. W. Chiu. © 2012. 18 pages.
Coalition stability is a major requirement in coalition formation. One important problem to achieve stability in n-person game theories is the assumption that the preference of...
Blackout Avoidance and Energy Saving Services with Alert Aggregation
Erica Fong, Dickson K.W. Chiu, Haiyang Hu, Yi Zhuang, Hua Hu. © 2012. 17 pages.
Peak electricity demands from huge number of households in a mega-city would cause contention, leading to potential blackout. This paper proposes bi-directional collaboration via...
Service Intelligence and Service Science: Evolutionary Technologies and Challenges
Ho-fung Leung, Dickson K.W. Chiu, Patrick C.K. Hung. © 2011. 332 pages.
The global economy and individual organizations are evolving to become service-oriented. There have recently been more and more research works on services provision, particularly...
Flow-based Adaptive Information Integration
Dickson K.W. Chiu, Thomas Trojer, Hua Hu, Haiyang Hu, Yi Zhuang, Patrick Hung. © 2011. 22 pages.
Assembling a coherent view of distributed heterogeneous information and their processing is challenging but important for inter-organizational business collaboration and service...
Service Composition and Interaction in a SOC Middleware Supporting Separation of Concerns with Flows and Views
Dickson K.W. Chiu, Qing Li, Patrick C. K. Hung, Zhe Shan, S. C. Cheung, Yu Yang, Matthias Farwick. © 2011. 32 pages.
Service-Oriented Computing (SOC) has recently gained attention both within industry and academia; however, its characteristics cannot be easily solved using existing distributed...
Implementing Background Net with Knowware System for Personalized Keyword Support
Yuan Chen, Liya Ding, Sio-Long Lo, Dickson K.W. Chiu. © 2011. 14 pages.
This article proposes a novel approach that combines user’s instant requirement described in keywords with her or his long-term knowledge background to better serve article...
Alerts in Healthcare Applications: Process and Data Integration
Dickson K.W. Chiu, Benny W. C. Kwok, Ray L. S. Wong, Marina Kafeza, S.C. Cheung, Eleanna Kafeza, Patrick Hung. © 2011. 20 pages.
Urgent requests and critical messages in healthcare applications must be delivered and handled timely instead of in an ad-hoc manner for most current systems. Therefore, we...
Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling
Dickson K. W. Chiu, Kai-Pan Mark, Eleanna Kafeza, Tat-Pui Wong. © 2011. 17 pages.
Various contemporary information and communication technologies (ICT) have revolutionized the global computing environment. This impacts most companies, especially traditional...
Governance of Cross-Organizational Healthcare Document Exchange through Watermarking Services and Alerts
Dickson K.W. Chiu, Yuexuan Wang, Patrick Hung, Vivying S.Y. Cheng, Kai-Kin Chan, Eleanna Kafeza, Tung. © 2011. 26 pages.
There is an increasing demand for sharing documents for process integration among organizations. Web services technology has recently been widely proposed and gradually adopted...
International Journal of Organizational and Collective Intelligence (IJOCI)
Victor Chang, Peng Liu, Muthu Ramachandran. Est. 2010.
The International Journal of Organizational and Collective Intelligence (IJOCI) focuses on computing theories and empirical analyses of shared knowledge relevant to businesses....
International Journal of Systems and Service-Oriented Engineering (IJSSOE)
Wuhui Chen. Est. 2010.
The International Journal of Systems and Service-Oriented Engineering (IJSSOE) brings together researchers from various fields, enriches their knowledge in related disciplines...
International Journal of Distributed Systems and Technologies (IJDST)
Nik Bessis. Est. 2010.
The International Journal of Distributed Systems and Technologies (IJDST) focuses on integration techniques, methods, and tools employed in applied distributed computing systems...
Flow-based Adaptive Information Integration
Dickson K.W. Chiu, Thomas Trojer, Hua Hu, Haiyang Hu, Yi Zhuang, Patrick Hung. © 2010. 23 pages.
Assembling a coherent view of distributed heterogeneous information and their processing is challenging but important for inter-organizational business collaboration and service...
Engineering e-Collaboration Services with a Multi-Agent System Approach
Dickson K.W. Chiu, S.C. Cheung, Ho-fung Leung, Patrick C.K. Hung, Eleanna Kafeza, Hua Hu, Minhong Wang, Haiyang Hu, Yi Zhuang. © 2010. 25 pages.
With recent advances in mobile technologies and e-commerce infrastructures, there have been increasing demands for the expansion of collaboration services within and across...
Enhancing E-Service Collaboration with Enforcement and Relationship Management: A Methodology from Requirements to Event Driven Realization
Dickson K.W. Chiu, Shing-Chi Cheung, Sven Till, Lalita Narupiyakul, Patrick C.K. Hung. © 2010. 29 pages.
In a business-to-business (B2B) e-service environment, cross-organizational collaboration is important for attaining the interoperability of business processes and their proper...
Enhancing E-Service Collaboration with Enforcement and Relationship Management: A Methodology from Requirements to Event Driven Realization
Dickson K.W. Chiu, Shing-Chi Cheung, Sven Till, Lalita Narupiyakul, Patrick C.K. Hung. © 2010. 28 pages.
In a business-to-business (B2B) e-service environment, cross-organizational collaboration is important for attaining the interoperability of business processes and their proper...
Flow-based Adaptive Information Integration
Dickson K.W. Chiu, Thomas Trojer, Hua Hu, Haiyang Hu, Yi Zhuang, Patrick Hung. © 2010. 21 pages.
Assembling a coherent view of distributed heterogeneous information and their processing is challenging but important for inter-organizational business collaboration and service...
Engineering Financial Enterprise Content Management Services : Integration and Control
Dickson K. W. Chiu, Patrick C. K. Hung, Kevin Kwok. © 2010. 28 pages.
The demand is increasing to replace the current cost ineffective and bad time-to-market hardcopy publishing and delivery of content in the financial world. Financial Enterprise...
Alerts in Healthcare Applications: Process and Data Integration
Dickson K.W. Chiu, Benny W.C. Kwok, Ray L.S. Wong, Marina Kafeza, S.C. Cheung, Eleanna Kafeza, Patrick C.K. Hung. © 2010. 20 pages.
Urgent requests and critical messages in healthcare applications must be delivered and handled timely instead of in an ad-hoc manner for most current systems. Therefore, we...
Alerts in Healthcare Applications: Process and Data Integration
Dickson K.W. Chiu, Benny W.C. Kwok, Ray L.S. Wong, Marina Kafeza, S.C. Cheung, Eleanna Kafeza, Patrick C.K. Hung. © 2009. 21 pages.
Urgent requests and critical messages in healthcare applications must be delivered and handled timely instead of in an ad-hoc manner for most current systems. Therefore, we...
Mobile Workforce Management in a Service-Oriented Enterprise: Capturing Concepts and Requirements in a Multi-Agent Infrastructure
Dickson K.W. Chiu, S.C. Cheun, Ho-Fung Leung. © 2009. 20 pages.
In a service-oriented enterprise, the professional workforce such as salespersons and support staff tends to be mobile with the recent advances in mobile technologies. There are...
Mobile Workforce Management in a Service-Oriented Enterprise: Capturing Concepts and Requirements in a Multi-Agent Infrastructure
Dickson K.W. Chiu, S.C. Cheung, Ho-fung Leung. © 2007. 27 pages.
In a service-oriented enterprise, the professional workforce such as salespersons and support staff tends to be mobile with the recent advances in mobile technologies. There are...