Jatinder N. D. Gupta

The advancement of computing and communication technologies have profoundly accelerated the development and deployment of complex enterprise systems, creating an importance in...

While emerging information and internet ubiquitous technologies provide tremendous positive opportunities, there are still numerous vulnerabilities associated with technology....

The past few years have seen a rise in the number of companies’ embracing e-commerce technologies in developing countries and the volume of e-commerce has been growing. However...

Decision-making support systems (DMSS) are computerbased information systems designed to support some or all phases of the decision-making process (Forgionne, Mora, Cervantes, &...

The purpose of the information security policy is to establish an organization-wide approach to prescribe mechanisms that help identify and prevent the compromise of information...

The ability to perform E-Commerce over the Internet has become the driver of the new digital economy. As it has opened up opportunities for businesses and consumers to conduct...

Healthcare organizations are facing many challenges in the 21s t Century due to changes taking place in global healthcare systems. Spiraling costs, financial constraints...

The Internet heralded an unprecedented evolution in the transformation of all business and communication. The Internet is growing at an annualized rate of 18% and now has one...

One of the key factors that distinguishes the intelligent business enterprise of the 21st century is the emphasis on knowledge and information. Unlike businesses of the past, the...

New technologies, increasingly demanding customers, new aggressive competitors, and innovations in products and value now characterize our current competitive environment....

Healthcare organizations are facing many challenges in the 21st Century due to changes taking place in global healthcare systems. Spiraling costs, financial constraints...

In the last decade, the importance of knowledge as a source of sustainable competitive advantage has gained widespread acceptance. Business practitioners and academics alike...

As small businesses struggle to survive in the face of intense competitive pressures, an emerging strategy to help them involves using knowledge management tactics to harness...

Creating Knowledge Based Healthcare Organizations brings together high quality concepts closely related to how knowledge management can be utilized in healthcare. It includes the...

Electronic government (e-government), the ability for government to provide access to services and information twenty-four hours a day, seven days a week, is an emerging force...

Healthcare organizations are facing many challenges in the 21st Century due to changes taking place in global healthcare systems. Spiraling costs, financial constraints...

Decision-making support systems (DMSS) are specialized computer-based information systems designed to support some, several or all phases of the decision-making process...

In the last decade, the importance of knowledge as a source of sustainable competitive advantage has gained widespread acceptance. Business practitioners and academics alike...

Today’s Information Age is having a dramatic effect on businesses as well as on the life styles of people. Globalization, rapid technological change and the importance of...

Portals have become the Web interface of choice for providing business users with rapid access to the information and services they need to help them do their jobs more...

Creating Knowledge Based Organizations brings together high quality concepts closely related to organizational learning, knowledge workers, intellectual capital, virtual teams...

Business intelligence has always been considered an essential ingredient for success. However, it is not until recently that the technology has enabled organizations to generate...

One of the key factors that distinguishes the intelligent business enterprise of the 21st century is the emphasis on knowledge and information. Unlike businesses of the past, the...

New technologies, increasingly demanding customers, new aggressive competitors, and innovations in products and value now characterize our current competitive environment....

The shift to a knowledge-based economy results largely from developments in information and communications technologies. Knowledge-based economies offer huge opportunities for...

Intelligence enterprises are evolving where knowledge management and other business intelligence (BI) solutions provide the in-depth analytical capabilities needed to turn raw...

This chapter describes enterprise resource planning (ERP) systems as a fundamental tool in the intelligent enterprise and therefore, constitutes an important element for...

As small businesses struggle to survive in the face of intense competitive pressures, an emerging strategy to help them involves using knowledge management tactics to harness...

To compete in today’s environment, organizations have to develop an ability to use intelligently the knowledge assets already inherent within them as well as the new intellectual...

In this chapter, we explore the impact of modern maintenance management on the global organizational efficiency of an intelligent enterprise. In order to do so, we first define...

The book presents state of the art knowledge about Decision-Making Support Systems (DMSS). Its main goals are to help diffuse knowledge about effective methods and strategies for...

The movement toward electronic government (e-government) is rapidly advancing as nations exploit new electronic means of communication such as the Internet. The e-government...

This paper reports the results of an exploratory study of student perceptions of the education and experiences of the Systems Analysis and Design (SA&D) course taught in the IS...

Electronic commerce (E-Commerce) has been the world’s fastest growing industry and has made a big impact on businesses. The impact of e-commerce on industry, businesses and...

The concept of the learning organization that strives continually to develop its people and processes will be an accepted philosophy of all competitive organizations in the...

Previous chapters have described the state of the art in decision making support systems (DMSS). This chapter synthesizes the views of leading scientists concerning the...

As we move into the 21st century, the need for rapid access to relevant knowledge has never been greater. The business world is becoming increasingly competitive. Even though...

E-commerce is the fastest growing industry worldwide and is one of the most rapidly evolving areas of national and international trade. The Internet has become an incredibly...

Neural Networks in Business: Techniques and Applications aims to be an introductory reference book for professionals, students and academics interested in applying neural...

This paper reports the results of an exploratory study of student perceptions of the education and experiences of the Systems Analysis and Design (SA&D) course taught in the IS...

At times, privacy issues are perceived as a part of security issues, therefore, let us differentiate them. Security refers to the integrity of the data storage, processing and...

The core of the insurance business is the underwriting function. As a business process, underwriting has remained essentially unchanged since the early 1600’s in London, England....

As we enter a new millennium, we find cyber shopping has become the order of the day. Consumers find it easier to cyber shop than to take time from their schedules to visit...