Luca Iandoli

While online conversations are very popular, the content generated by participants is very often overwhelming, poorly organized and often of questionable quality. In this article...

Current traditional technologies, while enabling effective knowledge sharing and accumulation, seem to be less supportive of knowledge organization, use and consensus formation...

In today economic environment, innovation is considered the primary source of competitive advantage for companies. The advent of Web 2.0 tools has provided organizations with new...

Current traditional technologies, while enabling effective knowledge sharing and accumulation, seem to be less supportive of knowledge organization, use and consensus formation...

The successful emergence of on-line communities, such as open source software and Wikipedia, seems due to an effective combination of intelligent collective behavior and internet...

The successful emergence of on-line communities, such as open source software and Wikipedia, seems due to an effective combination of intelligent collective behavior and internet...

Managing organizational cognition and learning has been the subject of many studies and publication and is considered a major source of competitive advantage in the...

Digital technologies have played an important role in the diffusion of knowledge management (KM). The distinction between hardware and software, between platform and logical...

Before moving on to a more rigorous and systematic discussion in the following chapters, through diverse suggestions and references, this chapter intends to offer the reader a...

Do organizations act? How can we describe collective action? How does such an action come about? The aim of this chapter is to provide the reader with a review of the various...

In the previous chapter we focused on the concept of collective action. In the same spirit, this chapter investigates another fundamental component of learning, i.e., memory, and...

In this chapter we show that the nature of organizational learning is intrinsically paradoxical. According to the model of organizational memory proposed in the previous chapter...

In the previous chapters we have introduced and analyzed the concept of organizational memory and examined how artifacts and culture influence organizational learning. In this...

Organizations are systems designed to guarantee the regularity and continuity of collective actions through the standardization of patterns of action and the establishment of...

Through explanatory discourse people apply, construct and explain theories of action and attribute meaning to events and to their own actions and those of others. In this chapter...

In this chapter we present a model of organizational learning that ties together the conceptual elements described in Chapters II, III, IV and V with the process of...

Beginning with this chapter we will describe a methodological approach to identify, represent and model explanatory discourses. In the first part of this chapter we will present...

This chapter deals with the issue of discourse representation. A possible way to represent discourse is by mapping its contents (concepts) and its structure (i.e., showing the...

In this chapter we introduce the concept of verbal model. A verbal model is a mathematical modeling of the variables contained in a discourse and of the relationships among them....

In the previous chapter we have outlined the basic structure of a verbal model and its main components: Judgments, rules and qualifiers. This chapter proposes a model, called the...

In Chapter XII we outlined the basic structure of a verbal model and its main components: Judgments, rules and qualifiers. This chapter illustrates several approaches in...

In this chapter, through the description of concrete examples drawn from a field study,1 our intention is to provide the reader with a detailed account of the application of the...

In this book we propose using verbal data such as discourses and speech as input for organizational analysis. One of the main differences between verbal data and traditional...

In this chapter we provide several suggestions for managing cognitive work and learning organizations. We underline that managers should pay attention mainly to the processes...

This chapter is dedicated to identifying future research perspectives for the methodological approach presented in this text. The methodological argument is taken up again from a...

This appendix will present a concrete and detailed example of the construction of verbal models through the application of the methodology presented in Chapter X. In particular...

In Chapter XVIII we outlined the characteristics of a computational approach to support organizational analysis. Agent-based modeling, one of the several methodological tools...

Knowledge management practices in software development and engineering have been focused mainly on knowledge sharing and maintenance whereas less attention has been devoted to...