Marc Holzer

This paper highlights the research findings of a digital governance survey conducted in the fall of 2009. The study replicates previous surveys of large municipalities worldwide...

Governments are increasingly turning to the Internet to provide public services. The move towards e-governance not only impacts the efficiency and effectiveness of public...

As governments across the world increasingly adopt information and communication technology to improve their efficiency and effectiveness, they are gradually providing...

The literature shows that governments around the world have sought to improve their governing capabilities by developing and implementing strategic information and communication...

This paper highlights the research findings of a digital governance survey conducted in the fall of 2009. The study replicates previous surveys of large municipalities worldwide...

The chapter is based on a study of global municipal Web portals conducted through a collaboration between the E-Governance Institute at Rutgers-Newark, USA, and the Global...

The chapter is based on the results of an international survey of municipal Web portals conducted through a collaboration between the E-Governance Institute at Rutgers-Newark...

This following chapter highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities...

The Internet provides a new digital opportunity for realizing democracy in public administration, and this study raises a central question: What factors determine public...

This article highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities worldwide....

The Internet provides a new digital opportunity for realizing democracy in public administration, and this study raises a central question: What factors determine public...

The opportunities that arise from the practice of digital government continue to increase. Public managers responsible for adopting and implementing such new practices will be...

This article highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities worldwide....

This article evaluates the current practice of digital government in large municipalities worldwide. The study assesses 84 cities from around the world that use a five-stage...

This article evaluates the current practice of digital government in large municipalities worldwide. The study assesses 84 cities from around the world that use a five-stage...

The Internet provides a new digital opportunity for realizing democracy in public administration, and this study raises a central question: What factors determine public...

Throughout the world, government agencies are looking to use information technology as a tool for strategically enhancing their performance and creating public value. Our...

This chapter examines e-government practices in Latin American cities. Emphasis is placed on five areas: privacy and security, usability, content, services, and citizen...

The Internet provides a new digital opportunity for realizing democracy in public administration, and this study raises a central question: What factors determine public...

This article highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities worldwide....

This article evaluates the current practice of digital government in large municipalities worldwide. The study assesses 84 cities from around the world that use a five-stage...

While citizen participation is central to democratic governance, there is a noticeable disconnect between elected representatives and the citizenry, as evidenced by voter apathy...

This chapter addresses the topic of citizen participation via digital government in several sections: first, we discuss the relationship between digital government and citizen...