Nikolaos Matsatsinis

Nikolaos Matsatsinis is a Professor of Information and Intelligent Decision Support Systems at the Department of Production Engineering and Management of the Technical University of Crete, Greece. He is Chairman of the Department, Director of Decision Support Systems Lab and President of Hellenic Operational Research Society (HELORS). He also has over twenty eight years of experience in Information and Decision Systems development. He has coordinate or/and contribute on over of thirty projects. He is the author or co-author of fifteen books and over of sixty six articles in international scientific journals and books. He is member of the international advisory board of three scientific journals. His research interests fall into the areas of Decision Support Systems, Artificial Intelligent and Multi-Agent Systems, Multicriteria Decision Analysis, Group Decision Support Systems, Workflow Management Systems, e-Business, e-Marketing, Consumer Behaviour Analysis.

Publications

Knowledge-Based Artificial Intelligence: Methods and Applications
Sotiris Batsakis, Nikolaos Matsatsinis. © 2023. 13 pages.
Knowledge-based artificial intelligence has been extensively used in numerous application areas leading to the development of a vast number of methods and tools. In recent years...
Interdisciplinary Perspectives on Operations Management and Service Evaluation
Panagiotis Manolitzas, Constantin Zopounidis, Michael Talias, Evangelos Grigoroudis, Nikolaos Matsatsinis. © 2021. 401 pages.
Optimization and evaluation are essential to the operations of several sectors such as the healthcare sector and the agriculture industry. Improvement of optimizations and...
Preface
Panagiotis Manolitzas, Evangelos Grigoroudis, Nikolaos Matsatsinis, Denis Yannacopoulos. © 2016. 3 pages.
This Preface is included in the book Effective Methods for Modern Healthcare Service Quality and Evaluation.
Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction
Denis Yannacopoulos, Panagiotis Manolitzas, Nikolaos Matsatsinis, Evangelos Grigoroudis. © 2014. 354 pages.
The pervasiveness of the Internet has had a significant impact on global politics, economics, and culture. To create a truly effective product in such a saturated digital...
Estimating User Loyalty in Social Networking Services
Evangelos Grigoroudis, Vassilios Fortsas, Petros Pallis, Nikolaos Matsatsinis. © 2014. 21 pages.
In the last few years, customer loyalty for products and services has become an object of extensive studies from researchers of various scientific fields. Its importance is...
Pedagogical Evaluation of E-Learning Websites with Cognitive Objectives
Georgia Kyriakaki, Nikolaos Matsatsinis. © 2014. 17 pages.
E-learning has known a large expansion in the past decades due to the advent of the Internet as a major communication medium and the WWW as a technology that provides enormous...
Applying Process Mining to the Emergency Department
Pavlos Delias, Panagiotis Manolitzas, Evangelos Grigoroudis, Nikolaos Matsatsinis. © 2014. 11 pages.
Discrete Artificial Bee Colony Optimization Algorithm for Financial Classification Problems
Yannis Marinakis, Magdalene Marinaki, Nikolaos Matsatsinis, Constantin Zopounidis. © 2013. 15 pages.
Nature-inspired methods are used in various fields for solving a number of problems. This study uses a nature-inspired method, artificial bee colony optimization that is based on...
A Service-Oriented Approach for the Optimal Product/Service Design Business Process
Stelios Tsafarakis, Pavlos Delias, Nikolaos Matsatsinis. © 2013. 14 pages.
The optimal product design is an NP-hard marketing optimization problem, in which a firm aims at the maximization of its market share or profit. A manager that deals with the...
Innovation Management Software Exploiting Multiple Criteria Analysis: The Case of Innovation Centre of Crete
Pavlos Delias, Georgia Kyriakaki, Evangelos Grigoroudis, Nikolaos Matsatsinis. © 2012. 13 pages.
Innovation is a critical factor in building an organization’s culture of growth. Provided that it is properly blended with organizational development initiatives and aligned with...
Discrete Artificial Bee Colony Optimization Algorithm for Financial Classification Problems
Yannis Marinakis, Magdalene Marinaki, Nikolaos Matsatsinis, Constantin Zopounidis. © 2011. 17 pages.
Nature-inspired methods are used in various fields for solving a number of problems. This study uses a nature-inspired method, artificial bee colony optimization that is based on...
Decision Support Systems in Agriculture, Food and the Environment: Trends, Applications and Advances
Basil Manos, Nikolaos Matsatsinis, Konstantinos Paparrizos, Jason Papathanasiou. © 2010. 554 pages.
As national and international concern over sustainable resources becomes more prevalent, the need for decision support systems (DSS) increases. The applicable uses of a...