Pak Yoong

In digital enterprise, individuals use a variety of technologies to assist them in communicating, collaborating, and coordinating their activities across distance and time...

This chapter argues that leaders need to better understand the roles played by informal knowledge brokers in connecting overlapping online communities of practice (CoPs). It...

This chapter describes the use of blended action learning in a professional development context. Action learning is a process that involves small groups of learners working on...

The nature of information technology work has changed dramatically in the past decade. The rise of the Internet has driven massive shifts in both what IT people are asked to do...

An IS professional’s ability to perform in his or her role is vital to the utilisation of information systems within an organisation. The introduction of e-commerce has opened a...

The objectives of this chapter are to describe the nature of reflective practice and the development of reflective practice in one human aspect of information technology...

Although electronic face-to-face meetings are increasingly being used by organizations to improve the productivity of their strategic planning teams, design task forces, quality...