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A DSS Model that Aligns Business Strategy and Business Structure with Advanced Information Technology: A Case Study

Petros Theodorou

Source Title: Journal of Cases on Information Technology (JCIT) 6(1)

DOI: 10.4018/978-1-59140-259-6.ch009

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Abstract

This case discusses the development of an alignment model utilizing strategy; structure and information technology after a CIO in the 1990’s suggested to the board of directors the need for an investment program on a barcode system at the front office. The purpose was to decrease entry time of cashier and waiting time of customer’s, in order to increase competitive advantage.

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A DSS Model that Aligns Business Strategy and Business Structure with Advanced Information Technology: A Case Study

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