Emerging Standardization

Antonio Cordella (London School of Economics and Political Science, UK)

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DOI: 10.4018/jantti.2011070104

Source title: International Journal of Actor-Network Theory and Technological Innovation (IJANTTI)

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MLA

Cordella, Antonio. "Emerging Standardization." IJANTTI 3.3 (2011): 49-64. Web. 21 May. 2013. doi:10.4018/jantti.2011070104

APA

Cordella, A. (2011). Emerging Standardization. International Journal of Actor-Network Theory and Technological Innovation (IJANTTI), 3(3), 49-64. doi:10.4018/jantti.2011070104

Chicago

Cordella, Antonio. "Emerging Standardization," International Journal of Actor-Network Theory and Technological Innovation (IJANTTI) 3 (2011): 3, accessed (May 21, 2013), doi:10.4018/jantti.2011070104

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Abstract

This paper discusses the dynamics associated with the implementation and deployment of an information infrastructure designed to standardize work practices. The analysis is based on a case study conducted in a pharmaceutical R&D organization. The infrastructure in use, comprising a computerized system and surrounding organizational procedures, seems to support work practices not always as originally planned. The paper discusses the role played by local characteristics, contingencies, and practices in shaping a standardization protocol implemented to standardize work practices. Building on actor-network theory, the paper concludes that the standardization of work practices is the result of the dynamic interplay between technology and its users, rather than the consequence of a planned and well-defined design project.

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