Exploring Strategies to Improve Oral Communication Engagement Online According to Higher Education Instructors

Exploring Strategies to Improve Oral Communication Engagement Online According to Higher Education Instructors

Dawn DiPeri
Copyright: © 2021 |Pages: 17
DOI: 10.4018/IJSEUS.2021010101
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Abstract

This chapter addresses the following problem: the strategies higher education instructors need to strengthen the oral communication skills of online undergraduate students have not yet been identified. The exploratory design used semistructured interviews that queried the experiences of 10 undergraduate online higher education instructors tasked with teaching a course with an online public speaking assignment. The population in the study was geographically disbursed and worked remotely within the United States. The conceptual framework guided the study and focused on the general research problem and the ways in which management can improve practices related to teaching and learning. The theoretical construct that was most closely examined was andragogy. The research question asked: What are the strategies higher education instructors need to strengthen the oral communication skills of online undergraduate students? The results of the semistructured interviews uncovered five themes but this chapter examines the theme of student engagement.
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Background

Problem Statement

The problem addressed in the study was the curriculum strategies higher education instructors need to strengthen the oral communication skills of online undergraduate students had not yet been identified. (Butz & Askim-Lovseth, 2015). McBain, et al., (2016) noted that in the future there is a need for research on how organizations should help instructors understand more about the opportunities online oral communication tasks offer. Also noted was how the work to develop oral communication tasks could bring the student appreciable gains. Online instructors do not have a set of strategies to follow that would indicate the teaching behavior needed to more effectively increase oral skill in online students. Some online instructors are uncertain what skills are needed to improve the public speaking assignment because the public speaking course curriculum is traditionally taught on ground campuses (Van Ginkel, Gulikers, Biemans, & Mulder, 2015).

This problem is key to online instructors charged with teaching students to deliver an oral presentation which is defined as giving an address to a public audience. When a speech is given in a silo without many people in attendance the author of the speech does not receive the same kind of immediate feedback as in a live well attended audience (Van Ginkel, et al., 2015). The researcher identified specific curriculum strategies as a possible model for online instructors teaching oral communication. The study fills a gap in exploring the general problem of online oral communication deficiencies and communicate the best practices for teaching the public speaking assignment to undergraduate students in an online course.

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