E-Government Organizational Performance Framework: Case Study of Haryana State in India - A Log Linear Regression Analysis

E-Government Organizational Performance Framework: Case Study of Haryana State in India - A Log Linear Regression Analysis

Susheel Chhabra (Lal Bahadur Shastri Institute of Management, India) and Mahadeo Jaiswal (Management Development Institute, India)
Copyright: © 2008 |Pages: 24
DOI: 10.4018/jegr.2008070104
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Abstract

The objective of this research study is to design an e-government organizational performance framework and to suggest ICTs solutions through a case study of Haryana state government in India so as to enhance efficiency and effectiveness of services provided to citizens. The framework is suggested using responses collected from 150 government departments. The ICTs solutions were validated by data collected from 90 e-government experts. A log linear regression analysis is used to develop the framework. The framework with minor modifications can be developed for similar other e-government settings.

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