Impact of Perceived Fit on E-Government User Evaluation: A Study with a Chinese Cultural Context

Impact of Perceived Fit on E-Government User Evaluation: A Study with a Chinese Cultural Context

Nan Nan Zhang (Tsinghua University, China), Xunhua Guo (Tsinghua University, China), Guoqing Chen (Tsinghua University, China) and Patrick Y.K. Chau (University of Hong Kong, China)
Copyright: © 2009 |Pages: 21
DOI: 10.4018/jgim.2009010103
OnDemand PDF Download:
$37.50

Abstract

Based on information technology adoption theories and considering Chinese cultural characteristics, this article proposes a user centric IT/IS evaluation model composed of three determinants, namely perceived usefulness, perceived ease of use, and perceived fit, for investigating the e-government systems application and management in China. By empirically validating the model with survey data, it is demonstrated that the perceived fit has significant impacts on the end users’ evaluation towards e-government systems, due to the special element of Hexie in the Chinese culture. The results also indicate that the reasons for failures in e-government systems application in China largely lie in the lack of fit, which may root in the long power distance characteristic of the Far Eastern culture. The findings will provide scholars and practitioners with better understanding of the user evaluation regarding e-government systems in a Chinese cultural context.

Complete Article List

Search this Journal:
Reset
Open Access Articles: Forthcoming
Volume 25: 4 Issues (2017): 1 Released, 3 Forthcoming
Volume 24: 4 Issues (2016)
Volume 23: 4 Issues (2015)
Volume 22: 4 Issues (2014)
Volume 21: 4 Issues (2013)
Volume 20: 4 Issues (2012)
Volume 19: 4 Issues (2011)
Volume 18: 4 Issues (2010)
Volume 17: 4 Issues (2009)
Volume 16: 4 Issues (2008)
Volume 15: 4 Issues (2007)
Volume 14: 4 Issues (2006)
Volume 13: 4 Issues (2005)
Volume 12: 4 Issues (2004)
Volume 11: 4 Issues (2003)
Volume 10: 4 Issues (2002)
Volume 9: 4 Issues (2001)
Volume 8: 4 Issues (2000)
Volume 7: 4 Issues (1999)
Volume 6: 4 Issues (1998)
Volume 5: 4 Issues (1997)
Volume 4: 4 Issues (1996)
Volume 3: 4 Issues (1995)
Volume 2: 4 Issues (1994)
Volume 1: 4 Issues (1993)
View Complete Journal Contents Listing