MLA
Lamp, Sandy A., et al. "Information Technology Process Improvement Decision-Making: An Exploratory Study from the Perspective of Process Owners and Process Manager." IJSITA vol.3, no.2 2012: pp.18-35. http://doi.org/10.4018/jsita.2012040102
APA
Lamp, S. A., Hargiss, K. M., & Howard, C. (2012). Information Technology Process Improvement Decision-Making: An Exploratory Study from the Perspective of Process Owners and Process Manager. International Journal of Strategic Information Technology and Applications (IJSITA), 3(2), 18-35. http://doi.org/10.4018/jsita.2012040102
Chicago
Lamp, Sandy A., Kathleen M. Hargiss, and Caroline Howard. "Information Technology Process Improvement Decision-Making: An Exploratory Study from the Perspective of Process Owners and Process Manager," International Journal of Strategic Information Technology and Applications (IJSITA) 3, no.2: 18-35. http://doi.org/10.4018/jsita.2012040102
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