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A Model of Interrelationships Among Individual Level Knowledge Management Success Measures

Volume 5, Issue 1. Copyright © 2009. 16 pages.
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DOI: 10.4018/jkm.2009010101
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MLA

Muhammed, Shahnaqaz, William J. Doll and Xiaodong Deng. "A Model of Interrelationships Among Individual Level Knowledge Management Success Measures." IJKM 5.1 (2009): 1-16. Web. 19 Apr. 2014. doi:10.4018/jkm.2009010101

APA

Muhammed, S., Doll, W. J., & Deng, X. (2009). A Model of Interrelationships Among Individual Level Knowledge Management Success Measures. International Journal of Knowledge Management (IJKM), 5(1), 1-16. doi:10.4018/jkm.2009010101

Chicago

Muhammed, Shahnaqaz, William J. Doll and Xiaodong Deng. "A Model of Interrelationships Among Individual Level Knowledge Management Success Measures," International Journal of Knowledge Management (IJKM) 5 (2009): 1, accessed (April 19, 2014), doi:10.4018/jkm.2009010101

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Abstract

Extant literature has mostly focused on defining knowledge management success at an organizational or project level. The literature lacks a framework for measuring knowledge management success at the individual level. Individual knowledge innovation and performance make organizations more productive. This research proposes a model of the interrelationships among individual level knowledge management success measures (outcomes) including conceptual, contextual and operational knowledge, innovation, and performance. The model is tested using a sample of 252 individuals engaged in managerial and professional knowledge work. The results suggest that conceptual knowledge enhances operational and contextual knowledge. Contextual knowledge also improves operational knowledge. Contextual knowledge is the key predictor of innovations that, along with operational knowledge, enhance work performance. The results provide a model for defining and measuring knowledge management success at the individual level.
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