MLA
Campbell, Gerald C., et al. "Modeling Back Office Operations at Greenfield Online's Digital Consumer Store." JCIT vol.5, no.1 2003: pp.358-369. http://doi.org/10.4018/978-1-59140-061-5.ch023
APA
Campbell, G., Huntley, C., & Anderson, M. (2003). Modeling Back Office Operations at Greenfield Online's Digital Consumer Store. Journal of Cases on Information Technology (JCIT), 5(1), 358-369. http://doi.org/10.4018/978-1-59140-061-5.ch023
Chicago
Campbell, Gerald C., Christopher L. Huntley, and Michael R. Anderson. "Modeling Back Office Operations at Greenfield Online's Digital Consumer Store," Journal of Cases on Information Technology (JCIT) 5, no.1: 358-369. http://doi.org/10.4018/978-1-59140-061-5.ch023
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