A Supplementary Framework for Evaluation of Integrated Logistics Service Provider

A Supplementary Framework for Evaluation of Integrated Logistics Service Provider

Kwok H. Lau (Royal Melbourne Institute of Technology University, Australia) and Wun L. Ma (Royal Melbourne Institute of Technology University, Australia)
DOI: 10.4018/jisscm.2008070104
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Abstract

As a result of globalization, supply chains of many large business organizations nowadays tend to cover wider geographic areas spanning across different countries and continents. The growth in length and complexity gradually replaces the traditional linear supply chains with extended supply networks comprising not only suppliers, manufacturers, distributors, and end customers, but also service providers. With the increasing use of third-party logistics (3PL) providers by international firms seeking integrated logistics services, many global 3PL providers are forming partnerships with large corporations to take care of the latter’s logistics operations in different regions. The selection of the right 3PL provider for alliance is therefore paramount to the success of global supply chain management. This article investigates the significance of this subject and proposes a supplementary framework for evaluation of 3PL providers as global logistics partners for international firms. The framework focuses on the core competencies of 3PL providers and their abilities to attain economies of scale helping users achieve their outsourcing objectives.

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