User Acceptance of Mobile Services

doi:10.4018/jmhci.2009010105

User Acceptance of Mobile Services

Eija Kaasinen (VTT Technical Research Centre of Finland, Finland)

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DOI: 10.4018/jmhci.2009010105

Source title: International Journal of Mobile Human Computer Interaction (IJMHCI)

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MLA

Kaasinen, Eija. "User Acceptance of Mobile Services." IJMHCI 1.1 (2009): 79-97. Web. 19 Jun. 2013. doi:10.4018/jmhci.2009010105

APA

Kaasinen, E. (2009). User Acceptance of Mobile Services. International Journal of Mobile Human Computer Interaction (IJMHCI), 1(1), 79-97. doi:10.4018/jmhci.2009010105

Chicago

Kaasinen, Eija. "User Acceptance of Mobile Services," International Journal of Mobile Human Computer Interaction (IJMHCI) 1 (2009): 1, accessed (June 19, 2013), doi:10.4018/jmhci.2009010105

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Abstract

Personal mobile devices are increasingly being used as platforms for interactive services. Ease of use is important, but the services should also provide clear value to the user and they should be trustworthy and easy to adopt. These user acceptance factors form the core of the Technology Acceptance Model for Mobile Services introduced in this article. The model has been set up based on field trials of several mobile services with altogether more than 200 test users. This article presents the technology acceptance model and introduces two case studies of implementing the model as a design and evaluation framework in practice.

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