E-Government Website Development: Future Trends and Strategic Models
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E-Government Website Development: Future Trends and Strategic Models

Ed Downey, Carl D. Ekstrom, Matthew A. Jones
Indexed In: SCOPUS View 2 More Indices
Release Date: July, 2010|Copyright: © 2011 |Pages: 440
DOI: 10.4018/978-1-61692-018-0
ISBN13: 9781616920180|ISBN10: 1616920181|EISBN13: 9781616920197
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Description & Coverage
Description:

Web sites present the public face of government to its online constituents. As such, they are the focus of much research and investigation. While many of the investigations are designed to provide basic information about product development, it is the intent of this book to look beyond product development approaches to e-government and to examine emerging trends and strategies in Web site development.

E-Government Website Development: Future Trends and Strategic Models focuses on three foundational aspects of e-government Web sites, namely concepts or theories that influence e-government Web site development, description and analysis of e-government Web site experience from different national perspectives, and possible models that might provide direction for future e-government development. The authors brilliantly incorporate a combination of basic concepts that will guide future development of governmental Web sites, descriptive research about the state of e-government in various parts of the world, and a specific prescription for the future of e-government Web sites into one essential compilation.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Diffusion of Innovation Theory
  • Digital Divide
  • E-Government Web site Development
  • Ethical Decision Making
  • Fuzzy Sets Theory
  • Limited English Proficiency (LEP)
  • Market Value vs. Political Value
  • Multi-Attribute Decision Making (MADM)
  • Technical Acceptance Model
  • Use and Gratification Theory
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Editor/Author Biographies
Ed Downey is an Associate Professor in the Department of Public Administration at The College at Brockport, State University of New York. He holds a Doctorate in Public Administration from the University at Albany, State University of New York and has private sector experience in Human Resources and as the CEO of a software firm in the health care industry. His primary teaching and research interests are in the areas of productivity improvement and computer applications in organizations and he has worked under grants from the Ford Foundation and Brookings Institution. Ed’s recent research is on the evaluation of E-Government web site content. He has just completed a study on the economic and political value of New York State county web sites.
Professor Ekstrom holds an MPA , Syracuse University; and Ph. D. in Public Administration, University at Albany. He has forty-seven years of professional experience in governmental and nonprofit administration and teaching and research in Public Administration at twenty-three colleges and universities in the U. S. and internationally. Carl is currently semi-retired but retaining relations with the University of Nebraska at Omaha, Wichita State University, Nova Southeastern University and Western Iowa Community College.
Matthew A. Jones is currently an Assistant Professor of the Hatfield School of Government, Department of Public Administration at Portland State University. He is also a Leadership Fellow for the Executive Leadership Institute located at Portland State University. Matthew’s primary research interests revolve around public safety strategic management and the intersection of technology and policing. He has been a trainer and educator to public safety employees for a number of years. Part of his exeperience includes holding an appoitnment as an Assistant Professor of Public Safety Management at the State University of New York, Brockport College. Matthew has served as a consultant for public safety agencies in Oregon, Washington and New York. His key interests are strategic planning, leadership development, operations management and performance measurement within the public safety environment. His roles have included serving as: a methodological advisor, strategic planning facilitator, and trainer.
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