Handbook of Research on Electronic Surveys and MeasurementsRelease Date: September, 2006. Copyright © 2007. 418 pages.
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MLA
Reynolds, Rodney A., Robert Woods and Jason D. Baker. "Handbook of Research on Electronic Surveys and Measurements." IGI Global, 2007. 1-418. Web. 22 May. 2013. doi:10.4018/978-1-59140-792-8
APA
Reynolds, R. A., Woods, R., & Baker, J. D. (2007). Handbook of Research on Electronic Surveys and Measurements (pp. 1-418). doi:10.4018/978-1-59140-792-8
Chicago
Reynolds, Rodney A., Robert Woods and Jason D. Baker. "Handbook of Research on Electronic Surveys and Measurements." 1-418 (2007), accessed May 22, 2013. doi:10.4018/978-1-59140-792-8
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 Favorite  | | TopDescriptionThe Handbook of Research on Electronic Surveys and Measurements is the comprehensive reference source for innovative knowledge on electronic surveys. This commanding handbook of research provides complete coverage of the challenges associated with the use of the Internet to develop online surveys, administer Web-based instruments, and conduct computer-mediated assessments. More than 50 renowned experts in the field of electronic surveys and measurements have provided 58 comprehensive chapters, and the publication contains over 950 references to additional publications. The Handbook of Research on Electronic Surveys and Measurements is the only work with cutting edge descriptions of the design, implementation, and use of electronic surveys, and also includes discussions on the challenges associated with online data collection and profiles of selected online measures. This combination of how-to information about online research coupled with profiles of specific measures makes it an indispensable reference for every library. TopTable of Contents and List of Contributors
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Reset | 1. |
J. Jamsen (Pennsylvania State University, USA), K. Corley (Arizona State University, USA, Pennsylvania State University, USA)
With computer network access nearly ubiquitous in much of the world, alternative means of data col-lection are being made available to researchers. Recent studies ha...
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| 2. |
M. McCord (Central Missouri State University, USA)
The Web survey design chapter covers the process of creating a Web (online) survey system. Along with technical requirements, the chapter gives instruction and examp...
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| 3. |
L. Roberts (Crime Research Centre, Australia)
In the past decade, many paper-and-pencil surveys and measures have been converted into electronic formats for administration via the Internet. In this paper, the ev...
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| 4. |
M. Singh (RMIT University, Australia), S. Burgess (Victoria University, Australia)
This chapter discusses the application of new technologies to scholarly research. It highlights the process, benefits and challenges of online data collection and an...
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| 5. |
J. Lumsden (NRC Institute for Information Technology, Canada)
As a new medium for questionnaire delivery, the internet has the potential to revolutionize the survey process. Online (web-based) questionnaires provide several adv...
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| 6. |
M. Lang (National University of Ireland, Ireland)
This paper presents a number of insights gained from a dual-mode survey of software designers recently conducted in Ireland. It describes the sampling method, pilot...
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| 7. |
J. Artz (George Washington University, USA)
An online survey uses World Wide Web technology to deliver a survey instrument to a geographically dispersed audience, thus providing the benefits in elimination of...
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| 8. |
J. Ye (Georgia State University, USA)
The widespread use of personal computers in the work place and at home has created a new opportunity of conducting research. With the increasing accessibility of the...
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| 9. |
G. Beidernikl (Center for Education and Economy, Austria)
Online surveys have grown very popular in the past few years. They offer some major advantages compared to paper-and-pencil surveys. Nevertheless, they arise some di...
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| 10. |
L. Roberts (Crime Research Centre, Australia)
This paper explores the measurement equivalence of paper-and pencil and electronic surveys and measures. After reviewing competing claims and the limitations of the...
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| 11. |
R. Dixon (Victoria University, Austria)
This paper discusses the outcomes of two data collection methods involving questionnaires distributed to members of an organization. One group received a paper surve...
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| 12. |
C. Gurau (Groupe Sup. De Co. Montpellier, France)
Facilitated by the technological advancements in Internet applications, online surveys have become a powerful tool to collect primary data on a variety of topics. Th...
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| 13. |
A. Sturgill (Baylor University, USA), P. Jongsuwanwattana (Yonok University, Thailand)
International data collection offers the possibility of greater external validity for studies. However, using the Internet to collect information internationally bri...
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| 14. |
J. Melton (Initiative, USA), L. Reynolds (Fuller Theological Seminary, USA)
Internet dependency measures need to be refined from the previous measurements with regard to media dependency in order to more fully understand relations with the I...
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| 15. |
G. Rosenkrans (Pepperdine University, USA)
Accurate and consistent metrics are critical for determining online advertising effectiveness and for the growth of online advertising spending. There are a variety...
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| 16. |
D. Aiken (Eastern Washington University, USA)
This chapter is designed to answer two fundamental questions related to research on electronic surveys and measures. First, what are some of the major measures speci...
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| 17. |
R. Botta (University of Denver, USA)
Although public relations has been an established field for more than 100 years, standardized measures have only recently been introduced. In an attempt to make publ...
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| 18. |
L. Reynolds (Fuller Theological Seminary, USA)
Numerous instruments have been created over the last several decades for measuring both extrinsic and intrinsic values as they are made manifest in Western culture....
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| 19. |
B. Whitworth (Massey University, New Zealand)
Agreement is an important goal of computer-mediated and face-to-face groups. This paper suggests a measure disagreement in groups facing limited choices, as in a mul...
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| 20. |
N. Hogg (University of Nebraska, USA)
Cognitive load theory describes learning in terms of a processing system when all too often working memory is overloaded and learning is impeded. Measuring cognitive...
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| 21. |
J.D. Wallace (Lubbock Christian University, USA)
Part of the importance of descriptive studies such as surveys is the identification of directions and issues that can be pursued in future research. Surveying online...
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| 22. |
J.D. Wallace (Lubbock Christian University, USA)
This chapter asks “what is meant by computer-mediated communication research?” Numerous databases were examined concerning business, education, psychology, sociology...
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| 23. |
S. Papagiannidis (University of Newcastle upon Tyne, United Kingdom)
Mixed-mode approaches are often used to boost response rates and reduce costs. Still, they can increase the complexity of designing, deploying and managing a survey,...
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| 24. |
B. Aaron (Accenture, USA)
Within the Accenture Corporation, the CDO (Capability Development Organization), which manages human resource development, designed and implemented an Electronic Sur...
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| 25. |
B. Wachsmuth (Seton Hall University, USA)
At Seton Hall University we developed Asset, a web-based Academic Survey System and Evaluation Tool to design, administer, and analyze surveys. This free, Open-Sourc...
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| 26. |
Katja Lozar Manfreda (University of Ljubljana, Slovenia), Vasja Vehovar (University of Ljubljana, Slovenia)
The chapter describes a Web portal, dedicated to survey research, using modern information-communication technologies, especially the WWW. Although supported by EU s...
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| 27. |
Hallie D’Agruma (Morrill Hall, USA), Erika A. Zollet (University of New Hampshire, USA)
The features of Datacurious, a web-based survey software program designed specifically for academic research, are examined in this article. Web-based data collection...
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| 28. |
G. Beidernikl (Center for Education and Economy, Austria)
The article compares two major online survey tools made in Germany: Rogator and Formgen. Both are of a very high standard and can highly be recommended for carrying...
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| 29. |
E. Park (McGill University, Canada)
This chapter offers an introductory description of SurveyTracker software. Comparisons are made to competitor software programs. The central focus is an explanation...
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| 30. |
J. Baker (Regent University, Canada)
One of the significant advances in software design afforded by the internet has been the open source movement, an effort to collaboratively create software and make...
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| 31. |
M. Thelwall (University of Wolverhampton, United Kingdom)
Hyperlink analysis is a collection of techniques that researchers can use to identify patterns in the hyperlinks between collections of web sites. The purpose can ei...
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| 32. |
M. Vorvoreanu (University of Dayton, USA)
The Web site Experience Analysis (WEA) (Vorvoreanu, 2004) is a research protocol used to evaluate the experience of visiting a Web site. Currently, the dominant appr...
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| 33. |
T. O’Daniel (Monash University, Malaysia)
Getting data to yield their insights can be hard work. This is especially true with survey data, which tends to be oriented toward the presence or absence of charact...
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| 34. |
R. Reynolds (Pepperdine University, USA)
Doll and Tofkzadeh (1988) developed their measure of End-User Computing Satisfaction because ‘decision analysis’ (examination of specific uses of computer applicatio...
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| 35. |
R. Reynolds (Pepperdine University, USA)
Several researchers (e.g., Carter & Greenberg, 1965; Flanagin, & Metzger, 2000; Fogg, 2002; Johnson & Kaye, 2004; Newhagen & Nass, 1989) discuss or mention the conce...
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| 36. |
J. Baker (Regent University, Canada)
Understanding the psychosocial classroom environment has been important in both traditional face-to-face courses and online education. Trickett and Moos (1974) pione...
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| 37. |
W. Brown (Regent University)
The celebrity-persona parasocial identification scale (CPI) is designed to measure how media consumers develop identification with celebrities or popular fictional c...
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| 38. |
M. McCord (Central Missouri State University, USA)
The Technology Acceptance Model (TAM) (Davis, 1989) measures perceived usefulness and perceived ease of use as predictors of a user’s intent to use computer technolo...
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| 39. |
M. Bocarnea (Regent University, Canada)
The celebrity-persona parasocial interaction scale (CPPI) is designed to measure how media consumers form parasocial relationships with celebrities or popular fictio...
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| 40. |
K. Marmenout (McGilll University, Canada)
The Organizational Culture Profile (OCP) is an instrument initially developed by O’Reilly, Chatman and Caldwell (1991) to assess person-organization fit. The tool ca...
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| 41. |
D. Aiken (Eastern Washington University, USA)
Examination of the flow construct began almost twenty years ago. Csikszentmihalyi has written extensively on this notion loosely described as attaining an intrinsica...
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| 42. |
R. Woods (Spring Arbor University, USA)
The Personal Report of Communication Apprehension (PRCA-24) (McCroskey, 1982) measures communication apprehension. Communication apprehension (CA) first appeared in...
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| 43. |
L. Shen (University of Georgia, USA), J. Dillard (The Pennsylvania State University, USA)
The theory of psychological reactance (Brehm, 1966; Brehm & Brehm, 1981; Wicklund, 1974) has often been called upon to explain the failure of persuasive attempts, an...
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| 44. |
J. Dillard (The Pennsylvania State University), L. Shen (University of Georgia, USA)
According to appraisal theories of emotion, negative emotions arise from the perception that the environment is in an incongruent relationship with the individual’s...
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| 45. |
S. Sargent (Virginia Polytechnic Institute and State University, USA)
Traditionally, communication scholars have been most concerned with how, when, where, and with whom individuals choose to communicate. While investigating communicat...
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| 46. |
R. Dennis (Virginia Medical Center, USA), M. Bocarnea (Regent University, Canada)
The SLAI measures the seven concepts found in Patterson’s (2003) theory of servant leadership. According to Patterson, the servant leader (a) leads and serves with l...
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| 47. |
C. Kiewitz (University of Dayton, USA), J. Weaver (Virginia Polytechnic Institute and State University, USA)
We describe two short form versions of the self-report Aggression Questionnaire initially developed by Buss and Perry (1992). Often referred to as the Buss-Perry Agg...
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| 48. |
D. DellaVecchio (Regent University, Canada)
This Motivational Gifts Survey (MGS) is designed as a seven-scale instrument that measures motivational gifts in order to provide profiles that are useful in person-...
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| 49. |
J. Baker (Regent University, Canada)
According to Barak and English (2002), the use of Internet-based psychological tests is an extension of computerized testing which emerged in the 1980s (p. 65). As w...
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| 50. |
S. Berry (Kadix Systems, LLC, USA), R. Woods (Spring Arbor University, USA)
The Willingness to Communicate (WTC) Scale (McCroskey & Richmond, 1985) measures a respondent’s tendency to approach or avoid initiating communication. The scale is...
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| 51. |
S. Berry (Kadix Systems, LLC, USA), R. Woods (Spring Arbor University, USA)
The Leadership Practices Inventory (LPI) (Posner & Kouzes, 2002) was designed to measure what people did when they were at their “personal best” in leading others. B...
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| 52. |
J. Weaver (Virginia Polytechnic Institute and State University, USA), C. Kiewitz (University of Dayton, USA)
We describe a newly developed 12-item short form version of the self-report Eysenck Personality Questionnaire (EPQ) originally developed by Eysenck and Eysenck (1977...
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| 53. |
S. Berry (Kadix Systems, LLC, USA), R. Woods (Spring Arbor University, USA)
The Personal Report of Intercultural Communication Apprehension (PRICA) (Neuliep & McCroskey, 1997) measures the fear people experience when interacting with others...
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| 54. |
J. Weaver (Virginia Polytechnic Institute and State University, USA)
We describe a newly developed 14-item inventory designed to measure two dimensions – agency and communion – of gender role self perceptions. The Gender Role Inventor...
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| 55. |
S Sargent (Virginia Polytechnic Institute and State University, USA)
In the past decade, the growth of the Internet has been undeniable, affecting the way people communicate, interact, and gather information. According to a Nielsen su...
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| 56. |
S. Berry (Kadix Systems, LLC, USA)
The Situational Communication Apprehension Measure (SCAM) was developed by McCroskey and Richmond (1982, 1985) to measure state communication apprehension in any con...
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TopReviews and Testimonials
"The Handbook of Research on Electronic Surveys and Measurements is a comprehensive reference source on topics related to electronic surveys. The Handbook contains 56 chapters, definitions of 325 key terms, 950 references, and a short biography of the authors."
– Journal of Computing in Higher Education, Vol. 20 (Fall 2008)
The Handbook of Research on Electronic Surveys and Measurements will help researchers sort out the otherwise confusing and disparate approaches that have been and could be used to get useful data.
– Prof. Joseph B. Walther, Michigan State University, USA
TopTopics Covered- Administering online surveys
- Analyzing online surveys
- Business instruments
- Creating online surveys
- Developing valid and reliable online instruments
- Education instruments
- Online focus groups
- Open source vs. commercial survey software
- Population and sampling issues
- Sampling and online surveys
- Survey security
- Survey software
- Technology instruments
TopPrefaceJust like the electronic technology world, the frequency, breadth, and depth of electronic surveys and measures is expanding exponentially. Researchers and research consumers are rapidly transitioning to demands and expectations for sophisticated uses of electronic surveys and measures. There can be little question about the need to learn about electronic surveys.
The habits and opportunities for research with electronic platforms has become a completely independent area of research and advanced study. Employers are increasingly seeking individuals who can assist with designing survey tools that take advantage of developing technology and software. It is no longer enough to know just the technology or the software. Researchers, students, and consumers are increasingly sophisticated in their expectations. If we want to use electronic surveys to study people, we need to know more about how people respond to and react to electronic surveys.
One particular task the research community faces is the demand to shift and adapt the body of existing paper and pencil measurement tools onto electronic technology capabilities. It is not really much of an issue any more to observe that electronic options increase the potential and complexities for doing research. It is also not very useful to observe that some conventional research areas or measures are best done (or only validated) in traditional settings with those established tools. Research participants are less and less willing to answer and respond to older survey research practices and settings.
Developing technological abilities for electronic surveys and measurements have created a recent growth industry in online survey services. Researchers with limited programming knowledge could design and pilot test surveys in a day. The next day, the researcher could draw samples (with sophistication far beyond older practices). By the end of the week, not only can the data collection be complete, but also the statistical analyses done (again with amazing sophistication) and strategically potent presentational materials constructed (and also tested for effectiveness). Our need is rapidly moving on to how to prepare for such abilities by practically any person with any potential motive.
This handbook helps us move toward coping with and adjusting to a sophisticated world of research capabilities. There is no promise here of definitive answers. We are not even sure enough of the most relevant questions yet. Therefore, the modest goal with this volume is to help move us all along toward clarifying the central issues we need to address on electronic surveys and measurements.
The authors of the chapters in this book are representatives from some of the most innovative private and public programs that study, develop, or directly use research based on electronic surveys and measurements. Just reading the list of authors and their biographies is inspiring. The insights of their individual and their collective wisdom certainly justifies spending some time with this volume. Both novice and sophisticated researchers will find useful materials here.
The handbook is divided into three sections: usage of online surveys and measurements; survey software; and specific measurements.
In Section I: Usage of Online Surveys and Measurements, the focus is on the details of using online surveys to do research. In these chapters, the readers will encounter details (at various levels) on issues related to various types of electronic surveys and research. Some of the chapters carefully contrast electronic surveys and research with related methods. Some of the chapters here directly address ethical issues related to electronic surveys. Several of the later chapters in this section direct the reader to broader issues that should be of particular concern to researchers who use electronic-based communication platforms.
In Section II: Survey Software, the focus is on software services and programs that should be of strong value to those who do research with, on, or about electronic-based communication platforms. While readers will know about one or two survey software programs, most readers will be well impressed with the variety of software and programming options covered in the second section of the book.
In Section III: Instrument Profiles of Interest to Survey Researchers, the focus is on specific measurements or measurement processes related to or of value for survey research on or about the use of electronic-based communication platforms. The intention with the chapters in this section is to provide short and efficient introductions to particular measurement options. Readers should find the resources here central to their own research efforts, enough to want to keep the entire volume well within a quick reach. Several of the authors for this volume hope to find an economically viable option for offering a database with downloadable versions of the measures profiled here. We also hope to add to that database of downloadable files on a regular basis. Rodney A. Reynolds
Azusa Pacific University, USA (on leave from Pepperdine University, USA) Robert Woods
Spring Arbor University, USA Jason D. Baker
Regent University, School of Education, USA TopAuthor(s)/Editor(s) BiographyRodney A. Reynolds is a Professor of Communication at Azusa Pacific University, USA (on Leave from Pepperdine University). He received his Ph.D. degree in communication from Michigan State University, USA and his MA degree (with honors) in communication from Arizona State University, USA. He earned his BA degree in Speech Communication from the California Polytechnic State University at San Luis Obispo, USA with honors from both the Speech Communication Department and from the student government. Dr. Reynolds teaches each of the core courses for the communication division but is focused mainly on the research methods course. His research interest is social influence with an emphasis on message processing. Robert Woods is an Assistant Professor of Communication at Spring Arbor University, USA. He holds a M.A. in Communication, a M.A. in Eucation, an M.A. in Education, and a Ph.D. in Communication all from Regent University, USA. Jason D. Baker, Ph.D. is an associate professor of education at Regent University, USA where he teaches and conducts research about online distance education. He has advised and trained faculty in the use of educational technology and consulted with institutions developing online learning programs. He has been an active Internet developer and researcher for the past decade. |
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