The advancement of computing and communication technologies have profoundly accelerated the development and deployment of complex enterprise systems, creating an importance in its implementation across corporate and industrial organizations worldwide.

The Handbook of Research on Enterprise Systems addresses the field of enterprise systems with more breadth and depth than any other resource, covering progressive technologies, leading theories, and advanced applications. Comprising over 25 articles from 47 expert authors from around the globe, this exhaustive collection of highly developed research extends the field of enterprise systems to offer libraries an unrivaled reference.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Business Process Modeling
Enterprise Agility
Enterprise Resource Planning Systems
Enterprise resource systems software implementation
Enterprise service-oriented architecture
Enterprise systems integration
Enterprise systems strategic alignment and business value
ERP systems in higher education
ERP-driven performance changes and process isomorphism
Executive information systems
Free and open enterprise resources planning
Impact of ERP on business value
Next-generation IT for knowledge distribution in enterprises
SAP business blueprint
SCM-CRM integration
User-focused identity management

Reviews & Statements

This book aims to encompass the most comprehensive source of coverage related to the past, present, and emerging directions of Enterprise Systems in their broadest scope and role in the organizations.

– Jatinder N. D. Gupta, The University of Alabama in Huntsville, USA

"This handbook on current research trends in enterprise systems addresses the need for corporations and industries to implement state-of-the-art computing and communication technologies in order to remain competitive in the marketplace."

– Book News Inc. (February 2009)

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Editor/Author Biographies

Jatinder (Jeet) N. D. Gupta is currently eminent scholar of management of technology, professor of management information systems, industrial and systems engineering and engineering management at The University of Alabama in Huntsville, Huntsville, Alabama. Most recently, he was professor of management, information and communication sciences, and industry and technology at Ball State University, Muncie, Indiana. He holds a PhD in industrial engineering (with specialization in production management and information systems) from Texas Tech University. Co-author of a textbook in Operations Research, Dr. Gupta serves on the editorial boards of several national and international journals. Recipient of the Outstanding Faculty and Outstanding Researcher awards from Ball State University, he has published numerous papers in such journals as Journal of Management Information Systems, International Journal of Information Management, Operations Research, INFORMS Journal of Computing, Annals of Operations Research, and Mathematics of Operations Research. More recently, he served as a co-editor of several special issues including the Neural Networks in Business of Computers and Operations Research, Semiconductor Wafer Production, special issue of Production Planning and Control, and Design, Building and Evaluation of Intelligent Decision Making Support Systems: Special Issue of Journal of Decision Systems. He co-edited books that included Decision Making Support Systems: Achievements and Challenges for the New Decade and Creating Knowledge-based Healthcare Organizations published by Idea Group Publishing. He is also the coeditor of the book: Managing E-Business published by Heidelberg Press, Heidelberg, Australia and the book: Intelligent Decision-making Support Systems, published by Springer. His current research interests include information security, e-commerce, supply chain management, information and decision technologies, scheduling, planning and control, organizational learning and effectiveness, systems education, knowledge management, and enterprise integration. Dr. Gupta has held elected and appointed positions in several academic and professional societies including the Association for Information Systems, Production and Operations Management Society (POMS), the Decision Sciences Institute (DSI), and the Information Resources Management Association (IRMA).

Sushil K. Sharma is currently Associate Dean and Professor of Information Systems and Executive Director of the MBA and Certificate Programs at the Miller College of Business, Ball State University (Muncie, Indiana, USA). He co-edited five books that include the Handbook of Research on Information Assurance and Security and Creating Knowledge-based Healthcare Organizations. He is also the co-editor of the book: Managing E-Business (Heidelberg Press, Australia). Dr. Sharma has authored over 100 refereed research papers in many peer-reviewed national and international MIS and management journals, conferences proceedings and books. He serves on editorial boards of several national and international journals and has also edited special issues. He is the founding Editor-in-Chief of the International Journal of E-Adoption. His primary teaching and research interests are in e-commerce, computer-mediated communications, community and social informatics, information systems security, e-government, ERP systems, database management systems, cluster computing, Web services and knowledge management. He has a wide consulting experience in information systems and e-commerce and he has served as an advisor and consultant to several government and private organizations including projects funded by the World Bank.

Mohammad Abdur Rashid is a Senior Lecturer of Computer, Information and Communications Engineering at Massey University (New Zealand). He received M.Sc.Eng. degree in electronics engineering specializing in engineering cybernetics systems from the Technical University of Wroclaw in 1978 and PhD from the University of Strathclyde, UK in 1986. Dr. Rashid is a co-author of Enterprise Resource Planning: Global Opportunities and Challenges. He has publications in international journals and conferences covering his areas of research. His research interests are multimedia communication networks, embedded systems design, network protocols and performance studies; mobile wireless multimedia communication and ERP systems.

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Editorial Advisory Board

Majed A. Almashari Alsaud, King Saud University, Saudi Arabia

Mustafa Alshawi, University of Salford, UK

Stam Antonie, Univ. of Missouri – Columbia, USA

Umit S. Bititci, University of Strathclyde, UK

Jean-Paul De Blasis, Univ. of Geneva/SES-HEC , Switzerland

Gail Corbitt, California State University, USA

Sidhartha Das, George Mason University, USA

Tom Davenport, Babson College, USA

Robert W Grubbstroem, Linköping Institute of Technology, Sweden

Pernille Kræmmergaard, Aarhus School of Business, Denmark

Sanjay Kumar, XLRI School of Mgmt., Jamshedpur, India

Pierre-Majorique Léger, HEC Montreal, (Québec), Canada

Ben Light, University of Salford, UK

Renato de Matta, The University of Iowa, USA

Samar K. Mukhopadhyay, UWM Sheldon B. Lubar School of Bus., USA

Jan Olhager, Linkoping Institute of Tech., Sweden

Oswaldo Lorenzo, Institute de Empresa, Spain

Shan L Pan, Nat’l. Univ. of Singapore, Singapore

Arun Rai, Georgia State University, USA

Chandrasekharan Rajendran, Indian Institute of Tech. Madras, India

Michael Rosemann, Queensland Univ. of Tech., Australia

Cynthia P. Ruppel, University of Alabama in Huntsville, USA

K.N. Singh, Indian Inst. of Mgmt. Lucknow, India

S. Sadagopan, Indian Institute of Info. Tech., India

Joseph Sarkis, Clark University, USA

Ashok Soni, Indiana University, USA

Markus Strohmaier, Univ. of Toronto, (Ontario), Canada

Mary Sumner, Southern Illinois Univ. at Edwardsville, USA

Kwok-Leung Tsui, Georgia Institute of Technology, USA

Vijay K. Vaishnavi, Georgia State University, USA

M.A. Venkataramanan, Indiana University, USA

N Venkatraman, Boston Univ. School of Mgmt, USA

Dennis Viehland, Massey University, New Zealand

Bret J. Wagner, Western Michigan University, USA

Edward F. Watson, Louisiana State University, USA

Bernhard Wieder, University of Tech., Sydney, Australia

M. D. Williams, University of Wales Swansea, UK

Huinan XU, IBM, China