Reviews and Testimonials
This book covers an impressive number of topics and presents a wealth of research ideas and techniques that will excite any researcher (or practitioner) wishing to understand QoS management for Service-oriented Systems. It is pleasant to see that diverse and complex topics relating to QoS management are explained in an eloquent manner and include extensive references to help the interested reader find out more information about these topics. All in all this is an impressive book and an invaluable source of knowledge for advanced students and researchers working in or wishing to know more about this exciting field.
– Michael P. Papazoglou, European Institute in Service Science, Tilburg, The Netherlands