Reviews and Testimonials
Contributors to this book include experts in library and information science, information technology management, information systems, communication, and knowledge management. Covering theory and practice, they provide insight into the role of social media in knowledge management, looking at issues and challenges encountered by both practitioners and researchers when using social media for knowledge management. Some specific subjects include social media for knowledge dissemination in medical tourism, a social knowledge management platform for universal primary education online, social media and political marketing, crowdsourcing and social media, and the role of social media and cybersecurity knowledge transfer. B&w screen shots and diagrams are included. The book’s audience includes information system managers, business managers, academics, researchers, and students.
– ProtoView Reviews
With the increasing changes in technology and the explosion of information and the increasing usage of social media, this collection of essays by various authors presents practical considerations and applications for information knowledge management. There are two tables of contents. The first is a basic listing of the chapters and the second is the same listing with brief annotations on each chapter. The preface describes the intention and arrangement of the material presented and also gives a summary of each chapter. The chapters are divided into four categories, which examine social media usage for knowledge sharing in various settings, the application of social media as an aid for various activities, frameworks or models that can be applied to knowledge management, and an examination of the challenges of using social media for knowledge management. Each chapter begins with an abstract and an introduction, followed by compilations of well-researched material, enhanced with black-and-white illustrations and completed by extensive bibliographies and glossaries of key terms and definitions. At the end is a compiled listing of all the bibliographic sources, followed by information about the contributors and an index. Although most of the information presented here may not be new, the information is presented as a helpful guide for using social media as a knowledge management tool.
– Martha Lawler, ARBA Reviews