Information Resources Management: Concepts, Methodologies, Tools and Applications (4 Volumes)

Information Resources Management: Concepts, Methodologies, Tools and Applications (4 Volumes)

Release Date: April, 2010|Copyright: © 2010 |Pages: 2686
ISBN13: 9781615209651|ISBN10: 1615209654|EISBN13: 9781615209668|DOI: 10.4018/978-1-61520-965-1


Obtaining, storing and processing information is critical to an organization's success and profitability. Ongoing innovations in information technology challenge managers, practitioners, and researchers to create and adapt to new policies, strategies, and solutions for information management.

Information Resources Management: Concepts, Methodologies, Tools and Applications is a comprehensive, four-volume reference addressing major issues, trends, and areas for advancement in information management research. Collecting research from hundreds of leading scholars, this reference aims to encompass essential topics in the discipline and provide theoretical queries to promote further study. This multiple-volume work contains chapters investigating human factors in IT management, as well as IT governance, outsourcing, and diffusion.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Application of IT to Operation
  • Business Process Management and Modeling
  • Emerging Technologies Management
  • Human & societal issues in IT management
  • Information technology security and ethics
  • IS/IT education
  • IT governance issues
  • IT Innovation and Diffusion
  • IT Management in Public Organizations
  • IT Outsourcing

Table of Contents and List of Contributors

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Editorial Advisory Board
Table of Contents
Chapter 1
Deborah J. Armstrong, H. James Nelson, Kay M. Nelson, V.K. Narayanan
The software development process has undergone a considerable amount of change from the early days of spaghetti code to the present state of the art... Sample PDF
Building the IT Workforce of the Future: The Demand for More Complex, Abstract, and Strategic Knowledge
Chapter 2
Ram Kumar, Haya Ajjan, Yuan Niu
There is significant interest in managing IT resources as a portfolio of assets. The concept of IT portfolio management (ITPM) is relatively new... Sample PDF
Information Technology Portfolio Management: Literature Review, Framework, and Research Issues
Chapter 3
Stavros T. Ponis, George Vagenas, Epaminondas Koronis
Relevant literature suggests that the field of knowledge management (KM) at the service of contemporary organizations is characterized by a plethora... Sample PDF
Exploring the Knowledge Management Landscape: A Critical Review of Existing Knowledge Management Frameworks
Chapter 4
Yves Barlette, Vladislav V. Fomin
This chapter introduces major information security management methods and standards, and particularly ISO/IEC 27001 and 27002 standards. A... Sample PDF
The Adoption of Information Security Management Standards: A Literature Review
Chapter 5
Calin Gurau
The continuous evolution of theory and practice has modified the existing organizational paradigms and has introduced new models which attempt to... Sample PDF
From Information Management to Knowledge Management
Chapter 6
Jose M. Framinan, Jose M. Molina
Enterprise resource planning systems can be defined as customizable, standard application software which includes integrated business solutions for... Sample PDF
An Overview of Enterprise Resource Planning for Intelligent Enterprises
Chapter 7
Dezhi Wu
Time never has been an easy concept, since each of us has different time perceptions and experiences. Individual time management stories can vary... Sample PDF
Understanding Time and its Relationship to Individual Time Management
Chapter 8
Klara Antlova
The objective of this chapter is to emphasize issues connected with adoption of information and communication technology (ICT) as a strategic tool... Sample PDF
Preparedness of Small and Medium-Sized Enterprises to Use Information and Communication Technology as a Strategic Tool
Chapter 9
Mujgan San
As every technological development, information and communication technology also offers new life patterns to human beings. One of them is related... Sample PDF
The Business Knowledge and Information Policy Model
Chapter 10
Fortunato Sorrentino
Personal knowledge management (PKM) is a conceptual framework applicable to personal knowledge. It is about taking an individual responsibility... Sample PDF
From Knowledge to Personal Knowledge Management
Chapter 11
Jean-Pierre Booto Ekionea, Deborah E. Swain
Knowledge capitalization has become a major economic driver in business today and has created enormous requirements for organizations as they... Sample PDF
Developing and Aligning a Knowledge Management Strategy: Towards a Taxonomy and a Framework
Chapter 12
Edurne Loyarte, Olga Rivera
Communities of practice (CoPs) have been taken into account by both practitioners and academics during the last ten years. From a strategic point of... Sample PDF
Conditions and Key Success Factors for the Management of Communities of Practice
Chapter 13
Kenneth Owen, Robert Willis
This chapter examines three important aspects of folksonomies; common design factors found in folksonomies, developmental patterns of mature... Sample PDF
Critical Success Factors in the Development of Folksonomy-Based Knowledge Management Tools
Chapter 14
Emad M. Kamhawi
Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems... Sample PDF
Factors Influencing the Use of Decision Support Tools of Enterprise Resource Planning Systems
Chapter 15
Hannah Standing Rasmussen, Nicole Haggerty
Knowledge management (KM) is a critical practice by which a firm’s intellectual capital is created, stored and shared. This has lead to a rich... Sample PDF
Knowledge Appraisal and Knowledge Management Systems: Judging What We Know
Chapter 16
Padmal Vitharana, Mark A. Mone
Literature presents attributes of effective quality management in building software systems. The value of the capability maturity model (CMM), ISO... Sample PDF
Measuring Critical Factors of Software Quality Management: Development and Validation of an Instrument
Chapter 17
Kaveh Mohammadi, Amir Khanlari, Babak Sohrabi
Implementing knowledge management or knowledge-sharing projects in an organization require significant organizational prerequisites. Lacking proper... Sample PDF
Organizational Readiness Assessment for Knowledge Management
Chapter 18
Mark Salisbury
This article describes a framework for managing the life cycle of knowledge in organizations. The framework emerges from years of work with the... Sample PDF
A Framework for Managing the Life Cycle of Knowledge in Organizations
Chapter 19
Anne Lämmer, Sandy Eggert, Norbert Gronau
Enterprise systems are being transferred into a service-oriented architecture. In this article we present a procedure for the integration of... Sample PDF
A Procedure Model for a SoA-Based Integration of Enterprise Systems
Chapter 20
N. Sahli, G. Lenzini
This chapter surveys and discusses relevant works in the intersection among trust, recommendations systems, virtual communities, and agent-based... Sample PDF
Trust-Aware Recommender Systems for Open and Mobile Virtual Communities
Chapter 21
Arla Juntunen
In this study, a Finnish telecommunication company is analyzed from 1990-2007. Discussing the major developments in technology, society and... Sample PDF
Developing Efficient Processes and Process Management in New Business Creation in the ICT-Sector
Chapter 22
Rogério Atem de Carvalho, Björn Johansson
After the implementation peak of ERPs that occurred during the pre- and post-Y2K periods, the high-end ERP market started to saturate and major ERP... Sample PDF
Enterprise Resource Planning Systems for Small and Medium-Sized Enterprises
Chapter 23
Kam Hou VAT
Today companies large and small have taken to open source as a way to increase collaboration, reduce development costs, provide a friendly platform... Sample PDF
Designing Open-Source OMIS Environment for Virtual Teams to Support Inter-Enterprise Collaboration
Chapter 24
Rui M. Lima
Organizations have production planning and control (PPC) processes supported by systems that execute, mainly, repetitive calculations. Based on... Sample PDF
Integrating Production Planning and Control Business Processes
Chapter 25
Kyootai Lee, Kailash Joshi, Mueun Bae
Most of new information systems development is now being undertaken with Web-based architectures. The objective of this study is to identify and... Sample PDF
Using Analytical Hierarchy Process (AHP) to Identify the Relative Importance of the Features Needed for Web-Based Systems Development
Chapter 26
Jeffrey A. Schiffel
The semantic normal forms of organizational semiotics extract structures from natural language texts that may be stored electronically. In... Sample PDF
Using Organizational Semiotics and Conceptual Graphs in a Two-Step Method for Knowledge Management Process Improvement Measurement
Chapter 27
Mladen Varga
Data management in always-on enterprise information systems is an important function that must be governed, that is, planned, supervised, and... Sample PDF
Challenges of Data Management in Always-On Enterprise Information Systems
Chapter 28
Mark I. Hwang
In the last two decades many organizations installed enterprise resource planning (ERP) systems as a means to integrate their back-office... Sample PDF
Integrating Enterprise Systems
Chapter 29
Judit Olah, Ole Axvig
In a modern enterprise environment, many information resources are available to people working to produce valuable output. Due to technology... Sample PDF
Expanding the Strategic Role of Information Interactions in the Enterprise Environment: Developing an Integrated Model
Chapter 30
Annapoornima M. Subramanian, Pek-Hooi Soh
Knowledge Management Systems (KMS) such as electronic knowledge repositories (EKR) have brought substantial changes to the way organizations... Sample PDF
Contributing Knowledge to Knowledge Repositories: Dual Role of Inducement and Opportunity Factors
Chapter 31
Vladimír Modrák
Nowadays, the implementation of business process management modern tools in companies becomes a mater of acceptation of an effective organization... Sample PDF
Business Process Management as a Critical Success Factor in EIS Implementation
Chapter 32
Emma Parry
The use of technology within human resource management has grown considerably over the last decade with the majority of organizations now using some... Sample PDF
The Benefits of Using Technology in Human Resource Management
Chapter 33
Stacie Petter, Vijay Vaishnavi, Lars Mathiassen
Information technology (IT) project disasters make worldwide headlines, and billions of dollars have been lost due to poor project implementations.... Sample PDF
Knowledge Sharing Tools for IT Project Management
Chapter 34
Celeste See-pui Ng
A typical packaged software lifecycle, from the client-organization perspective, is packaged software selection followed by implementation... Sample PDF
Enterprise Resource Planning (ERP) Maintenance Metrics for Management
Chapter 35
César Camisón-Zornoza, Montserrat Boronat-Navarro
Knowledge management is a fundamental capability in today’s evolving markets. Management needs to understand which organizational processes are... Sample PDF
Linking Exploration and Exploitation Capabilities with the Process of Knowledge Development and with Organizational Facilitators
Chapter 36
Enrique Paniagua Arís, Belén López Ayuso
This work presents a methodology for auditing technological knowledge management that allows the proposed solution to be aligned with the... Sample PDF
A Methodology for the Auditing of Technological Knowledge Management
Chapter 37
Peter O. Orondo
Most companies would agree that securing their information assets is worth some investment. It is thus plausible to assume that low levels of IT... Sample PDF
An Alternative Model of Information Security Investment
Chapter 38
Holly McCracken
Generally believed critical to facilitating multi-dimensional instructional experiences for participants in a range of educational environments (for... Sample PDF
Facilitating Connected Knowing Through Virtual Learning Communities
Chapter 39
Roy Gelbard, Jeffrey Kantor, Liran Edelist
This study proposes and prototypes a model that integrates these three aspects of software projects by automatically mapping SE objects and... Sample PDF
Integrating Software Engineering and Costing Aspects within Project Management Tools
Chapter 40
Christian Thomsen, Torben Bach Pedersen
The industrial use of open source Business Intelligence (BI) tools is becoming more common, but is still not as widespread as for other types of... Sample PDF
A Survey of Open Source Tools for Business Intelligence
Chapter 41
Maria Manuela Cunha, Goran D. Putnik, Paulo Silva Ávila
The virtual enterprise model is an emerging approach in answer to the new requirements of the business environment, relying on... Sample PDF
Environments for Virtual Enterprise Integration
Chapter 42
Christoph Quix, Xiang Li, David Kensche, Sandra Geisler
Data streams are continuous, rapid, time-varying, and transient streams of data and provide new opportunities for analysis of timely information.... Sample PDF
View Management Techniques and Their Application to Data Stream Management
Chapter 43
Tran Khanh Dang
In an outsourced database service model, query assurance takes an important role among well-known security issues. To the best of our knowledge... Sample PDF
Ensuring Correctness, Completeness, and Freshness for Outsourced Tree-Indexed Data
Chapter 44
Faith-Michael E. Uzoka
The use of multicriteria decision analysis (MCDA) methodology is not uncommon in organizational decisions. However, information systems (IS)... Sample PDF
Examining the Effects of TAM Constructs on Organizational Software Acquisition Decision
Chapter 45
Marija Jankovic, Pascale Zaraté, Jean-Claude Bocquet, Julie Le Cardinal
Recent years we can hear a lot about cooperative decision-making, group or collaborative decision-making. These types of decisions are the... Sample PDF
Collaborative Decision Making: Complementary Developments of a Model and an Architecture as a Tool Support
Chapter 46
David G. Vequist IV, Mark S. Teachout
This article describes a training innovation that combines research on advances in information communication technologies (ICTs) and leading-edge... Sample PDF
‘Stream of Training’ Approach in Project Management Training
Chapter 47
Li Yang, Chang Phuong, Amy Novobilski, Raimund K. Ege
Most access control models have formal access control rules to govern the authorization of a request from a principal. In pervasive and... Sample PDF
Trust-Based Usage Control in Collaborative Environment
Chapter 48
Tor Guimaraes
Emerging agent-based systems offer new means of effectively addressing complex decision processes and enabling solutions to business requirements... Sample PDF
Enabling the Virtual Organization with Agent Technology
Chapter 49
Murray E. Jennex
Knowledge management systems (KMSs) support the various knowledge management (KM) functions of knowledge capture, storage, search, retrieval, and... Sample PDF
Technologies in Support of Knowledge Management Systems
Chapter 50
Markus Kress, Sanaz Mostaghim, Detlef Seese
In this chapter, the authors study a new variant of Particle Swarm Optimization (PSO) to efficiently execute business processes. The main challenge... Sample PDF
Intelligent Business Process Execution using Particle Swarm Optimization
Chapter 51
P. H. Osanna, N. M. Durakbasa, M. E. Yurci, J. M. Bauer
The importance of small and medium sized enterprises (SMEs) is today far beyond any discussion in countries all over the world - in European... Sample PDF
Enterprise Information Systems for Business Integration in Global International Cooperations of Collaborating Small and Medium Sized Organisations
Chapter 52
Cynthia T. Small, Andrew P. Sage
This paper describes a complex adaptive systems (CAS)-based enterprise knowledge-sharing (KnS) model. The CAS-based enterprise KnS model consists of... Sample PDF
A Complex Adaptive Systems-Based Enterprise Knowledge Sharing Model
Chapter 53
Serdal Bayram, Melih Kirlidog, Ozalp Vayvay
In today’s world, it is essential for a business to provide a seamless and continuous service to its customers. Such an always-on service is... Sample PDF
Always-On Enterprise Information Systems with Service Oriented Architecture and Load Balancing
Chapter 54
Constance Kampf
Project management processes offer specific sites for understanding the interplay of the social and the technical. This article focuses on the... Sample PDF
Extending Sociotechnical Design to Project Conception: Knowledge Communication Processes for Situating Technology
Chapter 55
Sumita Dave, Monica Shrivastava
Enterprise resource planning (ERP) today is being adopted by business organizations worldwide with a view to maximize their capabilities. But more... Sample PDF
Optimization of Enterprise Information Systems through a ’User Involvement Framework in Learning Organizations’
Chapter 56
S. Parthasarathy
Enterprise Resource Planning (ERP) covers the techniques and concepts employed for the integrated management of businesses as a whole, from the... Sample PDF
Directed Basic Research in Enterprise Resource Planning (ERP)
Chapter 57
Simon Polovina, Richard Hill
It is known that 80-85% of all corporate information remains unstructured. As such, many enterprises rely on information systems that cause them to... Sample PDF
A Transactions Pattern for Structuring Unstructured Corporate Information in Enterprise Applications
Chapter 58
Ernst Bekkering, Allen C. Johnston, Merrill Warkentin, Mark B. Schmidt
Technology adoption by individuals has traditionally been regarded by information systems researchers as a choice between adoption and non-adoption... Sample PDF
An Empirical Assessment of Technology Adoption as a Choice between Alternatives
Chapter 59
Boris Jukic, Nenad Jukic, Miguel Velasco
This article introduces and discusses the process and system conceptualization framework for adoption and ongoing evaluation of enterprise... Sample PDF
Enterprise Information Systems Change, Adaptation and Adoption: A Qualitative Study and Conceptualization Framework
Chapter 60
Pei-Di Shen, Tsang-Hsiung Lee, Chia-Wen Tsai, Yi-Fen Chen
Knowledge management is increasingly being mentioned in practice and research as a mechanism for gaining competitive advantage. Not only the... Sample PDF
The Implementation of Knowledge Management in Service Businesses
Chapter 61
Zhang Li, Wang Dan, Chang Lei
In 1999, Peter Drucker said: “A new Information Revolution is well under way. It is not a revolution in technology, machinery, techniques, software... Sample PDF
Implementation of ERP in Human Resource Management
Chapter 62
Klaus D. Niemann
A comprehensive enterprise architecture management has strategic and operative aspects. Strategic tasks cover the identification of appropriate... Sample PDF
Enterprise Architecture Management and its Role in IT Governance and IT Investment Planning
Chapter 63
Daphna Shwarts-Asher, Niv Ahituv, Dalia Etzion
There has been a transformation from individual work to team work in the last few decades (Ilgen, 1999), and many organizations use teams for many... Sample PDF
Improving Virtual Teams through Swift Structure
Chapter 64
Stephen V. Stephenson, Andrew P. Sage
This article provides an overview of perspectives associated with information and knowledge resource management in systems engineering and systems... Sample PDF
Information and Knowledge Perspectives in Systems Engineering and Management for Innovation and Productivity Through Enterprise Resource Planning
Chapter 65
Wei Shen, Qing-An Zeng
Integrated heterogeneous wireless and mobile network (IHWMN) is introduced by combing different types of wireless and mobile networks (WMNs) in... Sample PDF
Network Selection Strategies and Resource Management Schemes in Integrated Heterogeneous Wireless and Mobile Networks
Chapter 66
Diana Heckl, Jürgen Moormann
The financial services industry faces significant competitive pressures. Economic and political influences, incessant regulation, and fast changing... Sample PDF
Operational Process Management in the Financial Services Industry
Chapter 67
Rajiv Khosla, Mei-Tai Chu, Shinichi Doi, Keiji Yamada, Toyoaki Nishida
Business process management (BPM) is a common approach used in dynamic and complicated environment throughout the organizations’ operation.... Sample PDF
Knowledge Flow Networks and Communities of Practice in Business Process Management
Chapter 68
Penelope Markellou, Konstantinos Markellos, Eirini Stergianeli, Eleni Zampou
The Web is revolutionizing the way citizens and businesses interact with government agencies and organizations. Nowadays, a wide spectrum of... Sample PDF
Knowledge Management for E-Government Applications and Services
Chapter 69
Sebastian Stein, Christian Stamber, Marwane El Kharbili, Pawel Rubach
The application of semantic technologies promises boosting business process management because semantic integration of business and IT is achieved.... Sample PDF
Semantic Business Process Management: A Case Study
Chapter 70
Alan Dyer
Enterprise Architecture is the organising logic for business processes and Information Technology infrastructure, the purpose of which is to create... Sample PDF
Measuring the Benefits of Enterprise Architecture: Knowledge Management Maturity
Chapter 71
Shahron Williams van Rooij
This chapter reports the results of a case study in which the final project outcomes of small virtual instructional design teams using Project... Sample PDF
Project Management for Project-Based Learning: A Case Study of Course Projects with Small Virtual Instructional Design Teams
Chapter 72
Laura Lally
This article develops the concept of crisis compliance (CC)—defined as making appropriate use of IT, and non-IT methodologies to predict, prevent... Sample PDF
Crisis Compliance: Using Information Technology to Predict, Prevent and Prevail Over Disasters
Chapter 73
Drazena Tomic, Brano Markic
In today’s business environment, it is usual that data relevant to business is stored on different hardware, inside different databases, different... Sample PDF
Continuous Database Availability
Chapter 74
Gunilla Widén-Wulff, Reima Suomi
This chapter works out a method on how information resources in organizations can be turned into a knowledge sharing (KS) information culture, which... Sample PDF
The Knowledge Sharing Model: Stressing the Importance of Social Ties and Capital
Chapter 75
Roberto Biloslavo, Mojca Prevodnik
Knowledge management is a set of purposeful activities led by management in order to enable and support generation, storage, transfer and... Sample PDF
Impact of Organizational Culture on Knowledge Management in Higher Education
Chapter 76
Deogratias Harorimana
This chapter offers a taste of the ingredients for further debates that continue to emerge from within knowledge management communities. The author... Sample PDF
Knowledge, Culture, and Cultural Impact on Knowledge Management: Some Lessons for Researchers and Practitioners
Chapter 77
Blanca Hernandez Ortega, Julio Jimenez Martinez, Ma Jose Martin De Hoyos
The objective of this work is to analyse the importance of firms’ previous experience with different information technologies (Internet, electronic... Sample PDF
The Role of Information Technology Knowledge in B2B Development
Chapter 78
B. Dawn Medlin, Adriana Romaniello
Business processes refer to the activities that are performed within an organization that are used in order to produce value for the organization... Sample PDF
Business Process Onshore Outsourcing within the Community Banking System: An Investigative Study
Chapter 79
Qian Huang, Robert M. Davison, Hefu Liu, Jibao Gu
Knowledge management (KM) is a dominant theme in the behavior of contemporary organizations. While KM has been extensively studied in developed... Sample PDF
The Impact of Leadership Style on Knowledge Sharing Intentions in China
Chapter 80
Maosheng Lai, Xin Fu, Liyang Zhang, Lin Wang
In its several thousand years of social progress, China has put continuous effort into cultural development, which to a certain extent contributed... Sample PDF
Information Resources Development in China
Chapter 81
One-Ki ("Daniel") Lee, Mo ("Winnie") Wang, Kai H. Lim, Zeyu ("Jerry") Peng
With the recognition of the importance of organizational knowledge management (KM), researchers have paid increasing attention to knowledge... Sample PDF
Knowledge Management Systems Diffusion in Chinese Enterprises: A Multistage Approach Using the Technology-Organization-Environment Framework
Chapter 82
Joseph E. Kasten
Knowledge strategy is defined as the set of guidelines and philosophies that guide an organization’s knowledge-based activities, such as knowledge... Sample PDF
Knowledge Strategy and Its Role in the Organization: An Exploratory Study
Chapter 83
Marianne Gloet
This paper explores various linkages between knowledge management (KM) and human capital management (HCM) in the context of developing leadership... Sample PDF
Knowledge Management and the Links to Human Capital Management: Leadership, Management Capabilities, and Sustainability
Chapter 84
Mohamed Khalifa, Vanessa Liu, Matthew K.O. Lee
In this article, we propose and empirically test major KM effectiveness determinants from the perspective of experts’ perceptions. Specifically, we... Sample PDF
Explaining Experts’ Perceptions of Knowledge Management Effectiveness
Chapter 85
Varadharajan Sridhar, Dhruv Nath, Amit Malik
The process of information systems planning is critically dependent on the users of the system. The involvement and participation of these users and... Sample PDF
Analysis of User Involvement and Participation on the Quality of IS Planning Projects: An Exploratory Study
Chapter 86
Xiaojia Guo, John Lim, Fei Wang
This article is an attempt to investigate the role of negotiation support systems (NSSs) in supporting inter-team negotiations, which have become... Sample PDF
The Effect of Level of Negotiation Support Systems and Cultural Diversity on Coalition Formation: A Content Analysis
Chapter 87
Rainer Bye, Ahmet Camtepe, Sahin Albayrak
Collaborative methods are promising tools for solving complex security tasks. In this context, the authors present the security overlay framework... Sample PDF
Teamworking for Security: The Collaborative Approach
Chapter 88
Michael B. Knight, D. Scott Hunsinger
Research over the past few decades has identified that organizations have been faced with social/ economic pressure to utilize information... Sample PDF
Information Technology Supported Communication - Group Cohesion, Agreeability, and Performance: The Role of Media Richness
Chapter 89
Charles J. Kacmar, Susan S. Fiorito, Jane M. Carey
The nomological network of the technology acceptance model is expanded through the addition of affective and task-preparation variables as... Sample PDF
The Influence of Attitude on the Acceptance and Use of Information Systems
Chapter 90
Salah Eldin Adam Hamza
This article studies the way tacit knowledge is dealt with in a high turnover business environment through a qualitative research approach in an... Sample PDF
Capturing Tacit Knowledge from Transient Workers: Improving the Organizational Competitiveness
Chapter 91
Ying Chieh Liu, Janice M. Burn
Virtual teams are groups of members collaborating in the execution of a specific task from disperse locations. Increasing use of virtual teams has... Sample PDF
How Do Virtual Teams Work Efficiently: A Social Relationship View
Chapter 92
Suling Zhang, Marilyn Tremaine, Rich Egan, Allen Milewski, Patrick O'Sullivan, Jerry Fjermestad
Virtual teams are an important work structure in software development projects. However, little is known about what constitutes effective virtual... Sample PDF
Occurrence and Effects of Leader Delegation in Virtual Software Teams
Chapter 93
Fernando Garrigos
This chapter presents the interrelationships between professional virtual communities and social networks, and analyzes how, and in what ways, these... Sample PDF
Interrelationships Between Professional Virtual Communities and Social Networks, and the Importance of Virtual Communities in Creating and Sharing Knowledge
Chapter 94
Mark E. Nissen
In today’s increasingly networked world of organizational practice, information and computer technologies are enabling people and organizations to... Sample PDF
Visualizing Knowledge Networks and Flows to Enhance Organizational Metacognition in Virtual Organizations
Chapter 95
Shawn D. Long, Gaelle Picherit-Duthler, Kirk W. Duthler
The traditional organizational workplace is dramatically changing. An increasing number of organizations are employing workers who are physically... Sample PDF
Managing Relationships in Virtual Team Socialization
Chapter 96
Huei-Chen Hsu
The main points of this chapter are probing for the combination of information technology and virtual work, and how to change the distribution of... Sample PDF
Managing the Information Technology: Knowledge Transfer in Virtual Teams
Chapter 97
Xiaohui Zhao, Chengfei Liu
This chapter introduces a service oriented relative workflow model as a means of helping organisations promptly create flexible and privacy-safe... Sample PDF
Towards Dynamic Collaborations in Virtual Organization Alliances
Chapter 98
Andrea Ko
Many organizations are struggling with a vast amount of data in order to gain valuable insights and get support in their decision-making process.... Sample PDF
Risks Evaluation and IT Audit Aspects of Business Intelligence Solutions
Chapter 99
Zixiu Guo, John D’Ambra
This article presents the results of an exploratory study examining the influence of national and organizational cultures on technology use in a... Sample PDF
The Influence of National and Organizational Cultures on Technology Use: An Exploratory Study within a Multinational Organizational Setting
Chapter 100
Murako Saito
Most hospital organizational environments in Japan are required to redesign the current organization into a new type of organization, namely a... Sample PDF
Perceived Organizational Environment and Performance Reliability in the Case of Hospital Nurses
Chapter 101
Theekshana Suraweera
Computer-based information systems have grown in importance to SMEs, and are now being used increasingly to help them compete. For example, many... Sample PDF
IT Management in Small and Medium-Sized Enterprises
Chapter 102
Peter C. Chan, Shauntell R. Durant, Verna Mae Gall, Mahesh S. Raisinghani
Organizations are implementing IT Service Management (ITSM) and creating quality standards to design, deliver, and manage IT services to meet or... Sample PDF
Aligning Six Sigma and ITIL to Improve IT Service Management
Chapter 103
Valentina Janev, Sanja Vraneš
This article presents the process of design and implementation of a holistic knowledge management infrastructure for R&D organizations from human... Sample PDF
Integration of Knowledge Resources in R&D Organizations: A Human Resource Management Perspective
Chapter 104
Sandra K. Newton, J. Ellis Blanton, Richard Will
Little is known about the effects of the level of fulfillment of the IT professional’s psychological contract on their innovative work and... Sample PDF
Innovative Work and Citizenship Behaviors from Information Technology Professionals: Effects of Their Psychological Contract
Chapter 105
Myung Ko, Jan G. Clark, Daijin Ko
This article revisits the relationship between IT and productivity, and investigates the impact on information technology (IT) investments. Using... Sample PDF
Revisiting the Impact of Information Technology Investments on Productivity: An Empirical Investigation Using Multivariate Adaptive Regression Splines (MARS)
Chapter 106
Vijay V. Raghavan, Toru Sakaguchi, Robert C. Mahaney
This study explores whether organizations can employ job design strategies to relieve organizational stress for information technology (IT)... Sample PDF
An Empirical Investigation of Stress Factors in Information Technology Professionals
Chapter 107
Mario Spremic
Most organizations in all sectors of industry, commerce, and government are fundamentally dependent on their information systems (IS) and would... Sample PDF
IT Governance and IT Risk Management Principles and Methods for Supporting ’Always-On’ Enterprise Information Systems
Chapter 108
Deborah Petska, Zane Berge
As organizations race to increase their global market share, traditional face-to-face teams are evolving into virtual teams. Aided by swift advances... Sample PDF
Leadership Competency in Virtual Teams
Chapter 109
Carl Henning Reschke, Sascha Kraus
This chapter sketches a strategic map of a selection of the relevant issues at the intersection of economics, psychology, sociology, and... Sample PDF
Strategic Management, Evolutionary Economics, and Complex Adaptive Systems
Chapter 110
Phillip Dobson, John Myles, Paul Jackson
This article seeks to address the dearth of practical examples of research in the area by proposing that critical realism be adopted as the... Sample PDF
Making the Case for Critical Realism: Examining the Implementation of Automated Performance Management Systems
Chapter 111
Ashley Braganza, Ray Hackney
Information systems are vital to successful compliance with Section 404 of the Sarbanes Oxley Act. However, there is little published academic... Sample PDF
Diffusing Management Information for Legal Compliance: The Role of the IS Organization Within the Sarbanes-Oxley Act
Chapter 112
Kurt A. Richardson
This article is an attempt to explore the implications of the emerging science of complexity for the management of organizations. It is not intended... Sample PDF
Exploring the Implications of Complexity Thinking for the Management of Complex Organizations
Chapter 113
Hollis T. Landrum, Victor R. Prybutok, David Strutton, Xiaoni Zhang
Managers are increasingly facing the question of how to convey electronic information to e-commerce users in a manner that enables those individuals... Sample PDF
Examining the Merits of Usefulness Versus Use in an Information Service Quality and Information System Success Web-Based Model
Chapter 114
Renate Motschnig-Pitrik, Michael Derntl
In the preceding years we employed active technology enhanced learning in a course on project management soft skills that was particularly well... Sample PDF
Can Person-Centered Technology Enhanced Learning Contribute to Develop Project Management Soft Skills in an Academic Context?
Chapter 115
Bart H.M. Gerritsen
This chapter discusses the support of quality management by Enterprise Information Systems. After a brief introduction in ISO9001, one of the... Sample PDF
EIS Systems and Quality Management
Chapter 116
Rogerio Atem de Carvalho
This chapter introduces the key aspects of Free/Open Source Enterprise Resources Planning systems (FOS-ERP). Starting by related work carried out by... Sample PDF
Free and Open Source Enterprise Resources Planning
Chapter 117
Juha Kettunen
Enterprises are facing challenges in protecting their intellectual property (IP) due to the rapid technological changes, shortened lifecycles, and... Sample PDF
Intellectual Property Protection in Software Enterprises
Chapter 118
Ioannis Kostopoulos
This chapter highlights the need for using copyright protection tools in our digital transactions. The main tools of copyright protection, such as... Sample PDF
Digital Rights Management: A New Trend or a Necessity
Chapter 119
Veda C. Storey, Gerald C. Kane, Kathy Stewart Schwaig
Privacy concerns and practices, especially those dealing with the acquisition and use of consumer personal information by corporations, are at the... Sample PDF
The Quality of Online Privacy Policies: A Resource-Dependency Perspective
Chapter 120
William J. Tastle, Mark J. Wierman
Statistical analysis is the universally accepted method by which sense is created from raw data. Successful requirements determination is often... Sample PDF
Enhancing e-Business Decision Making: An Application of Consensus Theory
Chapter 121
Cesar Camison
Organisations are finding it more difficult to keep abreast with the pace of change. The continuous rise of business opportunities and the increase... Sample PDF
Can Virtual Networks Encourage Knowledge Absorptive Capacity?
Chapter 122
Montserrat Boronat Navarro
In this study we adopt an inter-organizational view to examine virtual organizations. Thus, we understand this phenomenon as a strategic agreement... Sample PDF
Knowledge Integration Through Inter-Organizational Virtual Organizations
Chapter 123
Amar Gupta, Raj K. Goyal, Keith A. Joiner, Sanjay Saini
The healthcare industry is being impacted by advances in information technology in four major ways: first, a broad spectrum of tasks that were... Sample PDF
Outsourcing in the Healthcare Industry: Information Technology, Intellectual Property, and Allied Aspects
Chapter 124
Myung Ko, Kweku-Muata Osei-Bryson, Carlos Dorantes
This article examines the impact of information security breaches on organizational performance. Until now, there have been only a few empirical... Sample PDF
Investigating the Impact of Publicly Announced Information Security Breaches on Three Performance Indicators of the Breached Firms
Chapter 125
Ken Webb
This chapter results from a qualitative research study finding that a heightened risk for management has emerged from a new security environment... Sample PDF
Security Implications for Management from the Onset of Information Terrorism
Chapter 126
Glenn Fink, David McKinnon, Samuel Clements, Deborah Frincke
Security often requires collaboration, but when multiple stakeholders are involved, it is typical for their priorities to differ or even conflict... Sample PDF
Tensions in Collaborative Cyber Security and how They Affect Incident Detection and Response
Chapter 127
G. Scott Erickson, Helen N. Rothberg
Development of knowledge assets and protection of knowledge assets are both complementary and competing concerns for the contemporary business. Each... Sample PDF
Knowledge Assets, E-Networks and Trust
Chapter 128
Robin S. Poston, Cheri Speier
To solve complicated problems, people often seek input from others. Knowledge management systems (KMSs) provide help in this activity by offering a... Sample PDF
Effort-Accuracy Trade-Off in Using Knowledge Management Systems
Chapter 129
James A. Sena
This chapter focuses on organization security issues in knowledge management. Security has always been a major corporate consideration. It must be... Sample PDF
Knowledge Management and Organization Security Issues
Chapter 130
Tapasya Patki, A.B. Patki, Mahesh Kulkarni
Outsourcing has been conventionally viewed as a solution to generate quick profits and provide business continuity. The previous decades have seen... Sample PDF
Emerging Trends in Outsourcing
Chapter 131
Brane Semolic, Jure Kovac
Technological and organizational excellence is the key element for business success in a modern business environment. In contemporary business... Sample PDF
Governance of Virtual Networks: Case of Living and Virtual Laboratories
Chapter 132
Justin Meza, Qin Zhu
Knowledge is the fact or knowing something from experience or via association. Knowledge organization is the systematic management and organization... Sample PDF
Mix, Match, Rediscovery: A Mashup Experiment of Knowledge Organization in an Enterprise Environment
Chapter 133
Adam Slagell, Kiran Lakkaraju
It is desirable for many reasons to share information, particularly computer and network logs. Researchers need it for experiments, incident... Sample PDF
Challenges in Sharing Computer and Network Logs
Chapter 134
Donald C. Mikulecky
An organization is defined by the performance of function which is different from the way the organization is put together by its designers. An... Sample PDF
A New Approach to a Theory of Management: Manage the Real Complex System, Not its Model
Chapter 135
Guillermo Agustín Ibáñez Fernández
A computer network consists of computers that communicate via any physical media through a network formed by links and nodes, the nodes being the... Sample PDF
New Computer Network Paradigms and Virtual Organizations
Chapter 136
Indranil Bose, Chun Wai Lam
Radio frequency identification (RFID) has generated vast amounts of interest in the supply chain, logistics, and the manufacturing area. RFID can be... Sample PDF
Facing the Challenges of RFID Data Management
Chapter 137
Lynn Crawford, Julien Pollack
Professional standards are a significant issue for professions such as IT and Project Management, where certification and licensure are either... Sample PDF
Developing a Basis for Global Reciprocity: Negotiating Between the Many Standards for Project Management
Chapter 138
Jens Eschenbächer, Heiko Duin
Planning and management of Virtual Organisations (VOs) depends on accurate prognosis and forecasting of several organisational aspects. New and... Sample PDF
A Forecasting Concept for Virtual Organisations Supporting SMEs
Chapter 139
Malgorzata Pankowska, Henryk Sroka
The rapid development of information communication technology (ICT) encourages companies to compete. However, those competitive development goals... Sample PDF
Virtual Heterarchy: Information Governance Model
Chapter 140
Luiz Fernando de Barros Campos
This chapter investigates whether information technology tools typical of Web 2.0 can support Knowledge Management (KM) practices in organizations.... Sample PDF
Could Web 2.0 Technologies Support Knowledge Management in Organizations?

Author(s)/Editor(s) Biography

Information Resources Management Association (IRMA) is a research-based professional organization dedicated to advancing the concepts and practices of information resources management in modern organizations. IRMA's primary purpose is to promote the understanding, development and practice of managing information resources as key enterprise assets among IRM/IT professionals. IRMA brings together researchers, practitioners, academicians, and policy makers in information technology management from over 50 countries.