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Knowledge Management in the Construction Industry: A Socio-Technical Perspective

Release Date: November, 2004. Copyright © 2005. 384 pages.
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DOI: 10.4018/978-1-59140-360-9, ISBN13: 9781591403609, ISBN10: 159140360X, EISBN13: 9781591403623
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Kazi, Abdul Samad. "Knowledge Management in the Construction Industry: A Socio-Technical Perspective." IGI Global, 2005. 1-384. Web. 12 Jul. 2014. doi:10.4018/978-1-59140-360-9


Kazi, A. S. (2005). Knowledge Management in the Construction Industry: A Socio-Technical Perspective (pp. 1-384). Hershey, PA: IGI Global. doi:10.4018/978-1-59140-360-9


Kazi, Abdul Samad. "Knowledge Management in the Construction Industry: A Socio-Technical Perspective." 1-384 (2005), accessed July 12, 2014. doi:10.4018/978-1-59140-360-9

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Knowledge Management in the Construction Industry: A Socio-Technical Perspective presents a portfolio of concepts, methods, models, and tools supported by real life case studies from various corners of the globe providing insights into the management of knowledge in the construction industry. Untangling the hype from the reality, practical means of implementing knowledge management in the construction industry through various mechanisms and tools are demonstrated. For the practitioner, it provides practical insights and experiences from real life cases, for the researcher and academic, it provides current and state-of-the-art undertakings in this emerging area for the construction industry.


Table of Contents and List of Contributors

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Table of Contents
Chapter 1
Steve de Kretser, Suzanne Wilkinson
If consulting construction companies made more effective use of project-generated knowledge, the financial health of the company would increase.... Sample PDF
Strategies for Managing Project Generated Knowledge: A New Zealand Case Study
Chapter 2
Andrew R.J. Dainty, Jidong Qin, Patricia M. Carrillo
Construction projects present an extremely challenging context for exchanging knowledge, as information must flow across both project and... Sample PDF
HRM Strategies for Promoting Knowledge Sharing within Construction Project Organisations: A Case Study
Chapter 3
Hedley Smyth
Knowledge management has largely been considered from the perspective of internal generation. It is posed that external provision will increase due... Sample PDF
Managing the External Provision of "Knowledge Management" Services for Projects
Chapter 4
Edna Pasher, Gil Horsky
This chapter is a “case study” portraying the use of a unique method to explore the hidden values and intangible assets of an Israeli construction... Sample PDF
The Intellectual Capital Report of Danya Cebus: Smart Construction
Chapter 5
Patrick S.W. Fong, Ka-chi Wong
Knowledge is regarded as the most important asset for sustainable success in today’s knowledge-based economy, and it has become the main competitive... Sample PDF
Capturing and Reusing Building Maintenance Knowledge: A Socio-Technical Perspective
Chapter 6
Vachara Peansupap, Derek H.T. Walker
This chapter explains the community of practice (COP) concept from the perspective of three major Australian construction contractors. It also... Sample PDF
Diffusion of Information and Communication Technology: A Community of Practice Perspective
Chapter 7
Mark Jewell, Derek H.T. Walker
This chapter provides insights from a large UK construction organisation case study where communities of practice have been supported through use of... Sample PDF
Community of Practice Software Management Tools: A UK Construction Company Case Study
Chapter 8
Graham Orange, Patrick Onions, Alan Burke, Barbara Colledge
This chapter describes an action research project, Building a High Value Construction Environment (B-Hive), involving: two major construction... Sample PDF
Community of Practice Software Management Tools: A UK Construction Company Case Study
Chapter 9
Fung Fai Ng
Development of a ‘knowledge society’ affects not only enterprises and organisations, but also individuals. Lifelong learning and continuing... Sample PDF
Knowledge Management in Higher Education and Professional Development in the Construction Industry
Chapter 10
Irem Dikmen, M. Talat Birgonul, Tunca Ataoglu
In this chapter, the impact of organisational learning competency on the performance of construction companies is investigated. A conceptual model... Sample PDF
Empirical Investigation of Organisational Learning Ability as a Performance Driver in Construction
Chapter 11
Marcus C. Jefferies, Chen Swee Eng, Ralf Zenke
This research describes a recently developed approach to organisational learning known as “learning history”. Learning history involves the analysis... Sample PDF
Evaluating an Organisation's Learning Culture Using Learning Histories
Chapter 12
Alan Wild
This chapter questions the possibility of knowledge management in construction, other than among leading organisations handling a restricted... Sample PDF
Uncertainty and Information in Construction: From the Socio-Technical Perspective 1962-1966 to Knowledge Management - What Have We Learned?
Chapter 13
Derek H.T. Walker, Tayyab Maqsood, Andrew Finegan
This chapter introduces a concept ‘the knowledge advantage’ (K-Adv) that describes a model in which knowledge leadership provides the setting in... Sample PDF
The Culture of the Knowledge Advantage (K-Adv): A Holistic Strategic Approach to the Management of Knowledge
Chapter 14
Michael Whelton, Ari Pennanen, Glenn Ballard
Project definition is the project phase that identifies the needs and values of project stakeholders, and develops appropriate design solutions to... Sample PDF
Knowledge Emergence and Adaptive Management: An Exploration on the Co-Production of Project Needs and Requirements by Client-Specialist Groups
Chapter 15
Alaa Abdou, Moh’d Radaideh, John Lewis
Decisions are activities that we face and deal with every day. Decision support systems are used to support and improve decision making. They help... Sample PDF
Decision Support Systems and their Application in Construction
Chapter 16
H. Ping J. Tserng, Yu-Cheng (V.) Lin
Knowledge management (KM) has become an important term in the construction industry. Knowledge management involves creating, securing, capturing... Sample PDF
A Knowledge Management Portal System for Construction Projects Using Knowledge Map
Chapter 17
Zhen Chen, Stephen C.W. Kong, Heng Li, Qian Xu
This chapter introduces an integrative knowledge management prototype named E+ for environmental-conscious construction based on a comprehensive... Sample PDF
An Integrative Knowledge Management System for Environmental-Conscious Construction
Chapter 18
William J. O’Brien, Raja R.A. Issa, Zhigang Shen, Haiyan Xie
Configurable environments are presented as a specific vision for information technologies to support design and construction professionals.... Sample PDF
Configurable Environments: A Vision for Future Project Information Technologies

Reviews and Testimonials

Knowledge Management In The Construction Industry: A Socio-Technical Perspective presents concepts, applications and case studies on how the construction industry is attempting to understand and then integrate concepts of knowledge management or innovation into their work and strategies. . This reader has seen many definitions. The author has settled on managing experience and insight as the definition that best fits the challenges faced by an industry where from 40 - 70% of the skilled workforce is retiring within the next 15-20 years, and the need to capture their experience and skills is critical. Dr. Kazi draws from the experiences of many countries: Australia, the United Kingdom, Israel, Hong Kong, South Africa, Turkey, Saudi Arabia, Finland, the United Arab Emirates, Taiwan, and the United States of America. Drawing upon these experiences, the book is a fluid mix of practice, research, and foresight in the form of global case studies. Each chapter begins with a learning objectives and ends with practical tips and lessons learned in the chapter.


Built around three main sections: knowledge management in construction practice; learning from experience; and emerging models and solutions; it is a must read for both practitioners and researchers in the construction industry and a should read for others in the business of managing the intellectual assets of their particular industry.


Bringing together so many viewpoints from across the world, this book has significant potential for raising awareness of the importance of the socio-technical perspective amongst both construction practitioners and information technologists. It is a book to digest in chunks to nourish your thinking processes on how Knowledge Management in the Construction Industry is evolving and to be informed about some the supporting techniques and tools now in the frame.

– Dr. Graham Storer, Independent Industry/Research Practitioner, United Kingdom

Knowledge Management in the Construction Industry is essential reading for all those who are interested in providing and implementing practical tools to facilitate effective knowledge management within their organisations. The book not only presents and integrates the different perspectives of knowledge management but also gives insights on the barriers and solutions associated with the implementation process. The theory is well covered and supplemented by major real-life case studies that highlight the vital enabling role information technology (IT) plays in knowledge management systems. The book is required reading for all IT professionals who are dealing with the more competitive and ever-changing project-based industries.


This book offers managers and information technology (IT) professionals a readable and enjoyable account of knowledge management concepts, models and tools, focusing particularly on the socio-technical perspective. It pulls together what has been learned both from practice and research, and presents the main themes in easy-to-follow practical tips. The book stresses the importance of IT to meet the organisational needs operating in information-intensive industries, and it includes a number of real-life case studies to illustrate the utilisation of IT-based solutions to overcome organisational barriers that hinders effective knowledge management implementation."

– Prof. Sherif Mohamed, Griffith University, Australia

Author(s)/Editor(s) Biography

Abdul Samad (Sami) Kazi, senior research scientist at VTT, the Technical Research Centre of Finland is a Civil Engineer by profession, a Construction Manager by area of specialisation, and a knowledge management evangelist, construction IT specialist, groupware and collaborative tool explorer, virtual organisation researcher by area of interest and expertise. Sami has industrial experience and maintains close links with the construction industry throughout his research. He is actively involved with the industry on soft issues in KM in addition to the identification and development of IT infrastructures to support the same. Sami has conducted research in several areas including: project planning and control, computer based training, construction management, knowledge management, system dynamics, construction IT, information modelling, product and process modelling, cost planning and control, Internet based technologies, groupware tools and technologies, mobile communications, information modelling, mind mapping, concurrent engineering, virtual enterprises, organisational learning and assessment. He holds a Bachelor of Science degree in Civil Engineering and a Master of Engineering degree in Construction Engineering and Management from the Middle East Technical University, Turkey, and the Asian Institute of Technology, Thailand respectively. Sami is listed in the Marquis Who’s Who in Science and Engineering.