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Managing IT Professionals in the Internet Age

Release Date: July, 2006. Copyright © 2007. 329 pages.
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DOI: 10.4018/978-1-59140-917-5, ISBN13: 9781591409175, ISBN10: 1591409179, EISBN13: 9781591409199
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Yoong, Pak and Sid Huff. "Managing IT Professionals in the Internet Age." IGI Global, 2007. 1-329. Web. 12 Jul. 2014. doi:10.4018/978-1-59140-917-5


Yoong, P., & Huff, S. (2007). Managing IT Professionals in the Internet Age (pp. 1-329). Hershey, PA: IGI Global. doi:10.4018/978-1-59140-917-5


Yoong, Pak and Sid Huff. "Managing IT Professionals in the Internet Age." 1-329 (2007), accessed July 12, 2014. doi:10.4018/978-1-59140-917-5

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The nature of information technology work has changed dramatically in the past decade. The rise of the Internet has driven massive shifts in both what IT people are asked to do, and how they are required to do it. The Internet has made possible such far-reaching phenomena as electronic commerce, outsourcing and offshoring, new styles of programming and system development, virtual work, virtual communities, and real-time communications. Managing IT Professionals in the Internet Age explores these impacts, and the ways in which the work life of IT professionals – from the perspectives of both the individual worker, as well as managers – has had to change and adapt to the Internet Age.


Table of Contents and List of Contributors

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Chapter 1
Keri A. Logan, Barbara Crump
This chapter discusses workplace attitudes and policies that continue to affect women’s participation, retention, and promotion in the information... Sample PDF
Managing New Zealand Women in IT
Chapter 2
Eileen A. Trauth, Jeria L. Quesenberry
Despite increases of women in the labor force, females are largely under-represented in the American IT workforce. Among the challenges that... Sample PDF
Gender and the Information Technology Workforce: Issues of Theory and Practice
Chapter 3
Helen Richardson, Darrell Bennetts
These days, no information technology (IT) manager or worker will have escaped the expectation from a client that a job needed to be completed... Sample PDF
Work-Life Imbalance of IT Workers in the Internet Age
Chapter 4
Eugene Cash, Pak Yoong, Sid Huff
An IS professional’s ability to perform in his or her role is vital to the utilisation of information systems within an organisation. The... Sample PDF
Reframing, Retooling, and Reskilling: Coping with Change in the Internet Age
Chapter 5
Fred Niederman, Xiaorui Hu
Electronic commerce (e-commerce) personnel are instrumental in developing and maintaining electronic commerce programs and projects within firms. In... Sample PDF
Staffing Electronic Commerce Projects: Framework for Developing Appropriate Skill Sets
Chapter 6
Bernd Carsten Stahl, Chris Wood
This chapter considers the question how professional issues can be taught in an undergraduate environment where little academic experience is to be... Sample PDF
Forming IT Professionals in the Internet Age: A Critical Case Study
Chapter 7
Ani Patke, Tony Hooper
If academic institutions are to be responsive to changing student and industry requirements, they need to continually match their academic offerings... Sample PDF
Professional Skills Acquisitions in the Internet Age: Exploring the Perceptions of Undergraduates and Recent Graduates
Chapter 8
Jeffy Luftman, Rajkumar Kempaiah
Attracting and retaining top IT talent is a major concern for most organizations. In the early part of this decade when the dotcom boom turned to a... Sample PDF
Managing IT Professionals: Human Resource Considerations
Chapter 9
Eugene Kluzniacky
Largely because of the potential for Internet connectivity, the area of electronic commerce has been proliferating since the start of the century.... Sample PDF
Increasing the Effectiveness of IT Management through Psychological Awareness
Chapter 10
Mark Toleman, Fiona Darroch, Mustafa Ally
This chapter examines the potential for agile methods to provide mechanisms to deal with the software development environment that has evolved in... Sample PDF
The Impact of Agile Methods on Managing IT Professionals
Chapter 11
Haiyan Huang, Eileen A. Trauth
This chapter discusses cultural diversity challenges in globally distributed software development and the implications for educating and managing... Sample PDF
Cultural Diversity Challenges: Issues for Managing Globally Distributed Knowledge Workers in Software Development
Chapter 12
Subrata Chakrabarty
This chapter introduces a prescriptive conceptual framework from the practitioner’s perspective for the “offshore-insourcing” journey. In the... Sample PDF
The Journey to New Lands: Utilizing the Global IT Workforce Through Offshore-Insourcing

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This study explores...the way in which IT professionals have adapted.

– APADE (2007)

Author(s)/Editor(s) Biography

Pak Yoong is a professor of information systems/e-commerce at Victoria University of Wellington, New Zealand. Professor Yoong teaches in the areas of virtual organisation, research methods, and IS leadership. His research, teaching, and consulting experience is in the facilitation of virtual meetings, online communities of practice, online knowledge sharing, mobile collaborations, and human resource development in information technology environments.
Sid Huff is a professor of information systems and head of the School of Information Management at Victoria University of Wellington, New Zealand. His research addresses electronic commerce, IS strategy, IT governance, and senior management roles in IS. He has published extensively in the leading information systems journals; he has also written over 50 teaching cases, and is the lead author of Cases in Electronic Commerce, published by Irwin/McGraw-Hill