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Organizational Cognition and Learning: Building Systems for the Learning Organization

Release Date: June, 2007. Copyright © 2007. 362 pages.
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DOI: 10.4018/978-1-59904-313-5, ISBN13: 9781599043135, ISBN10: 1599043130, EISBN13: 9781599043159
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MLA

Iandoli, Luca and Giuseppe Zollo. "Organizational Cognition and Learning: Building Systems for the Learning Organization." IGI Global, 2007. 1-362. Web. 29 Jul. 2014. doi:10.4018/978-1-59904-313-5

APA

Iandoli, L., & Zollo, G. (2007). Organizational Cognition and Learning: Building Systems for the Learning Organization (pp. 1-362). Hershey, PA: IGI Global. doi:10.4018/978-1-59904-313-5

Chicago

Iandoli, Luca and Giuseppe Zollo. "Organizational Cognition and Learning: Building Systems for the Learning Organization." 1-362 (2007), accessed July 29, 2014. doi:10.4018/978-1-59904-313-5

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Description

Managing organizational cognition and learning has been the subject of many studies and publication and is considered a major source of competitive advantage in the knowledge-based economy in knowledge intensive and traditional business. Organizational Cognition and Learning: Building Systems for the Learning Organization addresses the concept of organizing that is centered around collective learning in organizations and on the learning organization paradigm.

Organizational Cognition and Learning: Building Systems for the Learning Organization presents a theory of organizational learning based on a model of organizational memory, explaining organizational processes and dynamics through which organizational memory is built and updated. Organizational Cognition and Learning: Building Systems for the Learning Organization provides a methodology and several tools to elicit and map organizational memory contents, based on the analysis and modelization of discourses through qualitative and quantitative techniques, examples of applications, implications for practice, and a research agenda for the development of methodologies and systems for the learning organizations.

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Table of Contents and List of Contributors

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Chapter 1
Luca Iandoli, Giuseppe Zollo
Digital technologies have played an important role in the diffusion of knowledge management (KM). The distinction between hardware and software... Sample PDF
Managing Knowledge in the Cognitive Organization
$37.50
Chapter 2
Luca Iandoli, Giuseppe Zollo
Before moving on to a more rigorous and systematic discussion in the following chapters, through diverse suggestions and references, this chapter... Sample PDF
Complexity as a Resource
$37.50
Chapter 3
Luca Iandoli, Giuseppe Zollo
Do organizations act? How can we describe collective action? How does such an action come about? The aim of this chapter is to provide the reader... Sample PDF
Organizational Action: Persistence and Change
$37.50
Chapter 4
Collective Memory  (pages 56-69)
Luca Iandoli, Giuseppe Zollo
In the previous chapter we focused on the concept of collective action. In the same spirit, this chapter investigates another fundamental component... Sample PDF
Collective Memory
$37.50
Chapter 5
Luca Iandoli, Giuseppe Zollo
In this chapter we show that the nature of organizational learning is intrinsically paradoxical. According to the model of organizational memory... Sample PDF
The Paradox of Learning
$37.50
Chapter 6
Luca Iandoli, Giuseppe Zollo
In the previous chapters we have introduced and analyzed the concept of organizational memory and examined how artifacts and culture influence... Sample PDF
The Construction of Shared World
$37.50
Chapter 7
Luca Iandoli, Giuseppe Zollo
Organizations are systems designed to guarantee the regularity and continuity of collective actions through the standardization of patterns of... Sample PDF
Constructing Explanations
$37.50
Chapter 8
Luca Iandoli, Giuseppe Zollo
Through explanatory discourse people apply, construct and explain theories of action and attribute meaning to events and to their own actions and... Sample PDF
Constructing Grey Knowledge
$37.50
Chapter 9
Luca Iandoli, Giuseppe Zollo
In this chapter we present a model of organizational learning that ties together the conceptual elements described in Chapters II, III, IV and V... Sample PDF
The Emergence of Organizational Learning
$37.50
Chapter 10
Luca Iandoli, Giuseppe Zollo
Beginning with this chapter we will describe a methodological approach to identify, represent and model explanatory discourses. In the first part of... Sample PDF
Eliciting Organizational Discourse
$37.50
Chapter 11
Mapping Discourses  (pages 148-158)
Luca Iandoli, Giuseppe Zollo
This chapter deals with the issue of discourse representation. A possible way to represent discourse is by mapping its contents (concepts) and its... Sample PDF
Mapping Discourses
$37.50
Chapter 12
Modeling Discourses  (pages 159-177)
Luca Iandoli, Giuseppe Zollo
In this chapter we introduce the concept of verbal model. A verbal model is a mathematical modeling of the variables contained in a discourse and of... Sample PDF
Modeling Discourses
$37.50
Chapter 13
Luca Iandoli, Giuseppe Zollo
In the previous chapter we have outlined the basic structure of a verbal model and its main components: Judgments, rules and qualifiers. This... Sample PDF
Modeling Verbal Judgements
$37.50
Chapter 14
Modeling Rules  (pages 195-204)
Luca Iandoli, Giuseppe Zollo
In Chapter XII we outlined the basic structure of a verbal model and its main components: Judgments, rules and qualifiers. This chapter illustrates... Sample PDF
Modeling Rules
$37.50
Chapter 15
Luca Iandoli, Giuseppe Zollo
In this chapter, through the description of concrete examples drawn from a field study,1 our intention is to provide the reader with a detailed... Sample PDF
The Management of Grey Knowledge Through Causal Maps: A Field Example
$37.50
Chapter 16
Luca Iandoli, Giuseppe Zollo
In this book we propose using verbal data such as discourses and speech as input for organizational analysis. One of the main differences between... Sample PDF
Organizational Observers as Agents of Change
$37.50
Chapter 17
Luca Iandoli, Giuseppe Zollo
In this chapter we provide several suggestions for managing cognitive work and learning organizations. We underline that managers should pay... Sample PDF
Managing in the Learning Organization
$37.50
Chapter 18
Luca Iandoli, Giuseppe Zollo
This chapter is dedicated to identifying future research perspectives for the methodological approach presented in this text. The methodological... Sample PDF
Perspectives for Organizational Inquiry
$37.50
Chapter 19
Luca Iandoli, Giuseppe Zollo
This appendix will present a concrete and detailed example of the construction of verbal models through the application of the methodology presented... Sample PDF
The Construction of Verbal Models: Modelling Customer Satisfaction
$37.50
Chapter 20
Luca Iandoli, Giuseppe Zollo
In Chapter XVIII we outlined the characteristics of a computational approach to support organizational analysis. Agent-based modeling, one of the... Sample PDF
Organizational Learning and Social Computation
$37.50
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Reviews and Testimonials

This book has earned an honored place on my bookshelf. I expect to access it frequently and will probably also read it again from cover to cover at least once again.

– Journal of Information Technology Cases and Applications Research (2008)
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Author(s)/Editor(s) Biography

Luca Iandoli received his master’s degree in electronics engineering in 1998 from the University of Naples Federico II and a PhD in business and management from the University of Rome Tor Vergata in 2002. Currently, he is a professor in the Department of Business and Managerial Engineering, University of Naples Federico II. His current research interests include application of computational techniques to business and management, human resource management, organizational learning and cognition, information technology and organization. His papers have been published in the Fuzzy Economic Review, Small Business Economics, Journal of Global Information Technology Management, Human Resources Management Journal, and Journal of Information Science and Technology. He is a member of the editorial board of the Fuzzy Economic Review, Journal of Information Technology: Cases and Applications, and Journal of Global Information Technology Management.
Giuseppe Zollo is Full Professor of Business and Management at the Faculty of Engineering of the University of Naples Federico II, Italy and Director of the Center for Communication and Organizational Innovation at the University of Naples Federico II. During the years 1985-86 he was Visiting Research Associate at the Dept. of Economics of Northeastern University, Boston (MA), USA. His research interests include Management of Technological Innovation, Small Innovative Enterprises, Information Technology Management, Competencies Management, soft computing for business and economics. He received several awards for his scientific activity such as: Entrepreneurship Award from the Universitat Autonoma de Barcelona (1992); RENT Award from the European Institute for Advanced Studies in Management, Brussels (1993, 1995 and 2000); Best Paper Award from FGF Universitat of Dortmund (1994); European Quality Award for research on T.Q.M from EFQM (1997), 2005 GITM conference Best paper award. He is Vice President of the International Association for Fuzzy Sets Economy and Management (SIGEF) and serves as editorial board member in the Fuzzy Economic Review, the Journal of Information Technology: Cases and Application, and the Journal of Global Information Technology Management.