Reviews and Testimonials
Average citizens and internet users may currently value social interactions more than they value interaction with governmental units and public policy. This does not mean that circumstances are unchanging since generational shifts and new understandings will eventually cause Web 2.0 technologies and successor developments to have profound impacts on governmental operations. [...] My expectation is that this book will be a good resource for the practitioner and the policy maker and will be especially valued by the E-Government researcher.
– Carl D. Ekstrom, University of Nebraska at Omaha, USA