Social Software and the Evolution of User Expertise: Future Trends in Knowledge Creation and Dissemination

Social Software and the Evolution of User Expertise: Future Trends in Knowledge Creation and Dissemination

Tatjana Takševa (Saint Mary's University, Canada)
Release Date: October, 2012|Copyright: © 2013 |Pages: 427
ISBN13: 9781466621787|ISBN10: 1466621788|EISBN13: 9781466621794|DOI: 10.4018/978-1-4666-2178-7


The new generation of internet technologies and web applications is seeing a growth in social software and networking, as well as other communications tools. This infrastructure of social interaction and collaboration has provided an increase in more dynamic user participation and expertise in knowledge of contents and facts traditionally only held by experts.

Social Software and the Evolution of User Expertise: Future Trends in Knowledge Creation and Dissemination examines the vital role that social software applications play in regards to the cultural definitions of experts and challenges the reader to consider how recent changes in this area influence how we create and distribute knowledge. This collection brings together scholars and practitioners from various disciplines and professions to project a new kind of thinking about the understanding of the major changes in many professions.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Academic Libraries
  • Collective Expertise
  • Collective Intelligence
  • Distributed Expertise
  • Experts and Expertise
  • Higher Education
  • Knowledge Creation
  • Knowledge Dissemination
  • Materialization of Knowledge
  • Pedagogy
  • Scholarship
  • Social Media
  • Social Software

Reviews and Testimonials

Contributors from a wide range of disciplines look at how digital technologies have changed the production, dissemination, and definition of knowledge, and where this might lead to. They cover expertise and the changing nature of knowledge creation and dissemination in the web 2.0 environment, changing expert environments in the university and in the areas of research and scholarship, reimagining pedagogical expertise, and case studies of collective or decentralized expertise. Among the topics are Wikipedia's success and the rise of the amateur expert, Google scholar as the co-producer of scholarly knowledge, teaching political science students to find and evaluate information in the social media flow, faculty and undergraduate perceptions of expertise within social media, and interaction and expertise in an Appalachian music archive.

– Book News Inc. Portland, OR

Social Software and the Evolution of User Expertise: Future Trends in Knowledge Creation and Dissemination introduces an outstanding reflection about the implications of social software, from a perspective of user expertise. The book is well-structured and gratifying to read, presenting pertinent and up-to-date articles. The articles cover the main issues on the topic, considering both theoretical and empirical view points, as well as presenting case studies. […]I have reached the conclusion that it is an important piece of work for those who are concerned with the way social media changes communication and knowledge dissemination in several environments.

– Ana Azevedo, Algoritmi R&D Center/University of Minho, Portugal and ISCAP/Polytechnic Institute of Porto, Portugal

Table of Contents and List of Contributors

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Editorial Advisory Board
Table of Contents
Tatjana Takševa
Chapter 1
Ananda Mitra
A fundamental epistemological question that has been the focus of much deliberation over time is: how do we know what we know? One of the answers to... Sample PDF
Collective Narrative Expertise and the Narbs of Social Media
Chapter 2
Christopher Sweet
The Free Online Encyclopedia, as Wikipedia calls itself, is a radical departure from traditional encyclopedias and traditional methods of knowledge... Sample PDF
Wikipedia’s Success and the Rise of the Amateur-Expert
Chapter 3
Rebekah A. Pure, Alexander R. Markov, J. Michael Mangus, Miriam J. Metzger, Andrew J. Flanagin, Ethan H. Hartsell
Recent technological changes have created a radically different information environment from the one that existed even a few decades ago. Rather... Sample PDF
Understanding and Evaluating Source Expertise in an Evolving Media Environment
Chapter 4
Christopher Watts
Social software forms new kinds of collectives and expands the means of producing and disseminating knowledge. Yet the combination of persistent... Sample PDF
Connection, Fragmentation, and Intentionality: Social Software and the Changing Nature of Expertise
Chapter 5
Carlos A. Scolari, Cristóbal Cobo Romaní, Hugo Pardo Kuklinski
Disintermediation based on digital technology has transformed different environments, including banking, commerce, media, education, and knowledge... Sample PDF
Should we Take Disintermediation in Higher Education Seriously?: Expertise, Knowledge Brokering, and Knowledge Translation in the Age of Disintermediation
Chapter 6
Laurie Craig Phipps, Alyssa Wise, Cheryl Amundsen
Discussion of changing notions of faculty expertise and the role of technology within the educational enterprise is nothing new. However, the... Sample PDF
The University in Transition: Reconsidering Faculty Roles and Expertise in a Web 2.0 World
Chapter 7
Anne Beaulieu, Karina van Dalen-Oskam, Joris van Zundert
Web 2.0 is characterized by values of openness of participation (unrestricted by traditional markers of expertise), collaboration across and beyond... Sample PDF
Between Tradition and Web 2.0: eLaborate as a Social Experiment in Humanities Scholarship
Chapter 8
José van Dijck
Search engines in general, and Google Scholar in particular, are co-producers of academic knowledge. They have a profound impact on the way... Sample PDF
Google Scholar as the Co-Producer of Scholarly Knowledge
Chapter 9
Lilian Landes
With digitalization increasing, scholars’ reading habits and communication methods are also changing, thus affecting the field of traditional... Sample PDF
Reviewing in the Age of Web 2.0: What Does Web Culture Have to Offer to Scholarly Communication?
Chapter 10
Maria Cassella, Licia Calvi
This chapter presents the results of a survey of Dutch and Italian academic libraries conducted to identify how academic libraries deal with the... Sample PDF
The Effect of Social Software on Academic Libraries
Chapter 11
Megan Fitzgibbons
The advent of social media necessitates new pedagogical approaches in the field of political science, specifically in relation to undergraduate... Sample PDF
Teaching Political Science Students to Find and Evaluate Information in the Social Media Flow
Chapter 12
Werner Beuschel
This chapter uses a methodological approach to investigate research and design knowledge acquisition in the context of social software applications... Sample PDF
The Net Generation and Changes in Knowledge Acquisition
Chapter 13
Mary J. Snyder Broussard, Rebecca A. Wilson, Janet McNeil Hurlbert, Alison S. Gregory
Social media applications like wikis, blogs, and comments on online news feeds emphasize user participation, encouraging ongoing revision by... Sample PDF
Faculty and Undergraduate Perceptions of Expertise within Social Media
Chapter 14
Abigail A. Grant
Text messaging has many similarities to poetry or short prose writing. Instructors typically discount text messaging as a distraction in the... Sample PDF
Textperts: Utilizing Students’ Skills in the Teaching of Writing
Chapter 15
Tamara Girardi
Twitter represents a virtual, global classroom of collective intelligence and an epistemological shift in which the “experts” in the exchange are... Sample PDF
Working toward Expert Status: Love to Hear Students Go Tweet, Tweet, Tweet
Chapter 16
Frederik Truyen, Filip Buekens
Several co-evolving trends have impacted expectations of professional workers’ quality of knowledge. The abundance of information shared through the... Sample PDF
Professional ICT Knowledge, Epistemic Standards, and Social Epistemology
Chapter 17
Steven Ovadia
This chapter discusses the authority structures found within the community support forums of open and closed source operating systems (Linux... Sample PDF
Decentralized Expertise: The Evolution of Community Forums in Technical Support
Chapter 18
Emily Clark
In the world of archives, Web 2.0 means more than wider and easier access to digital surrogates of archival objects. Newly developing Web 2.0... Sample PDF
Interaction and Expertise in an Appalachian Music Archive
Chapter 19
Ilias Karasavvidis
Social software facilitates the linking of people in unprecedented ways and leads to new knowledge creation and application practices. Even though... Sample PDF
Rethinking Expertise in the Web 2.0 Era: Lessons Learned from Project Durian
About the Contributors

Author(s)/Editor(s) Biography

Tatjana Takševa studied Literature and Linguistics at the University of Belgrade, Former Yugoslavia, and the Humanities at York University, Canada. She holds an M.A. and a Ph.D. from the University of Toronto, Canada. Currently, she is Associate Professor at the Department of English at Saint Mary’s University, Canada, where she teaches courses in literature and culture. In addition to having published a monograph on 17th century reading habits in the manuscript medium and models of literary knowledge dissemination, as well as scholarly articles on literary subjects, she is the author of numerous articles and book chapters on ICT, pedagogy, cross-cultural communication and the digital humanities. Her research interests are focused on how different media in historical contexts affect human cognition, as well as cultural models of knowledge creation and dissemination.