Reviews and Testimonials
Building on research, theory, and practical experience, the authors of these essays on trust in knowledge management and organizations provide a comprehensive picture of the topic. All aspects of the role of trust are covered and the reader will get a good grounding in the literature, as well as the current thinking and future research directions. This book will be of interest not only to experts in the area of trust in organizations, but to readers for which these concepts are new. Drawing on international experts, the role of trust in knowledge management is explored from a variety of viewpoints. Everyone will learn something from the chapters.
– Carol Tenopir, University of Tennessee, USA
This book presents a rich display of perspectives on the matter of trust, providing new insights into the central role of trust in present-day information intensive, knowledge-based organizational and societal contexts. This book will be useful not only for researchers with an interest in the topic, but also for practitioners dealing with networked environments and collaborative work in all kinds of organizations (R&D, business or public administration) as it will help them uncovering trust as the fuel of all forms of cooperation.
– Zita Correia, the National Institute of Industrial Engineering and Technology (INETI), Portugal
Trust in Knowledge Management & Systems in Organizations is a very-well balanced book, with high quality conceptual and empirical papers on trust in organizational knowledge management and systems that provide multiple perspectives, contexts and experiences. This book will be essential reading for decision makers and professionals working in small or large, public or private organizations, as well as to researchers and students from various disciplines who are interested in learning about the concept of trust and its management in information and knowledge management and systems.
– Pierrette Bergeron-University of Montreal-Canada
There are no 'weak links' in this work on trust and knowledge management. Each chapter holds its own by generally exhibiting fine writing and interesting concepts. Some of the writers base their thinking on empirical research; others are more philosophical. The editors should be commended for seeking out the volume's authors and convincing them to contribute to this work that should be on the shelf of every scholar interested in knowledge management. -Claire R. McInery, Rutgers University, USA, in Information Processing and Management 41 (2005), 717-722 "I highly recommend this book for anyone working on knowledge sharing or collaboration."
– Michael Gilbert, the Gilbert Center, in Nonprofit Online News, June 2006