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Full List of Cases

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Displaying items 1 through 10 of 396
A Case of an IT-Enabled Organizational Change Intervention
This case study documents an organizational change intervention concerning the implementation of a novel information technology at a university-owned research foundation (URF). It evidences the disparate expectations and reactions by key actors toward the change event, marking a mismatch between a new paradigm required by the new technology and existing information technology practices.
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A Case of Information Systems Pre-Implementation Failure:
This case study examines an often overlooked context of information system failures, that of pre-implementation failure. It focuses on an Information Systems Development (ISD) project at a large public university that failed even before implementation could get under way. Specifically, it describes the vendor selection process of a proposed computerized maintenance management system.
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A Case on Communication Management
The case study describes the application of a concept for communication management in a German software producing company. The concept includes the definition of communication goals and strategies for all communication forms.
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A Case Study of IT Chargeback in a Government Agency
This case study describes the implementation of an IT chargeback system within Nevada’s Department of Public Safety. The development and deployment of the system is explained within the context of the legislative mandates for the department. Both the benefits and the substantial number of problems introduced by the system are identified.
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A Case Study of One IT Regional Library Consortium: VALE – Virtual Academic Library Environment
The focus of this case is the process of implementing a virtual library consortium of academic libraries in NJ. The history of information technology’s role in libraries and an analysis of comparable initiatives in other key states sets the stage for an examination of the choices made by the leaders of VALE.
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A Case Study on a Security Maturity Assessment of a Business-to-Business Electronic Commerce Organization
GlobalUBid.com is a B2B (business-to-business) e-commerce company offering excess and obsolete inventory to online customers. GlobalUBid is rapidly expanding into the global online marketplace; but recently, its Web site crashed due to a denial-of-service (DOS) attack.
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A Case Study on Assessing the Readiness of Professional Services Company to Build an Organizational Memory Information Systems
The information system (IS), which supports capturing, gathering, and distribution of knowledge, is one component of organizational memory; and it is defined as an organizational memory information system (OMIS). The professional services (PS) division of an IT company, “CITE,”1 in Egypt was suffering from knowledge loss due to a high turnover rate.
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A Comparative Account of Joined-up Government Initiatives in Dutch and Belgian Social Security
In this article, organizational and policy aspects of two national clearing house concepts are compared and discussed. In social security, Belgium has witnessed the emergence of the so-called Cross Point Bank and the Netherlands have produced the RINIS initiative. Although both countries are rather comparable, they differ in terms of their politico-administrative structures.
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A Comparative Case Study of Knowledge Resource Utilization to Model Organizational Learning
The ability to store and manage data has not kept pace with the rapid evolution and growth of information resources. According to TechWeb.com, companies are doubling their storage capacities every year. This action is driven primarily by data warehousing and the necessity to provide instant access to data and supply-chain management. The trend does not look to be slowing.
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A Comprehensive Process Improvement Methodology
Since the beginning of the 1990s, business process reengineering (BPR) has received considerable attention from the management information systems (MIS) community (Caron et. al, 1994; Davenport, 1993). However, dramatic improvements touted by BPR advocates have failed to materialize in many organizations (Hammer and Champy, 1993; Kotter, 1995).
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