Learning Technology Management While Teaching Technology Management
This case study presents an evaluation pilot of a technology-enabled service, specifically a distance learning program at a university. The primary intent of the case is to illustrate the management of a trial evaluation of an information technology and the need for explicit criteria considering multiple technical and organizational factors.
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Laurier IT Priorities
This case discusses a newly appointed IT officer at a smaller Canadian university who must reassess her priorities. She has found that the administrative computing system has serious problems.
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From Pilot to Practice
This case study reports on how Lawrence Livermore National Laboratory (LLNL) is utilizing emerging technologies to support engineering and procurement processes.
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Big-Bang ERP Implementation at a Global Company
This case looks at Dead Sea Works, an international multi-firm producer of Potash and other chemicals whose sales for 1998 were about $500 million. In 1996, the Information Systems group convinced top management to pursue a big-bang ERP implementation of SAP R/3.
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