| Management Information Systems: Managing the Digital Firm, Seventh Edition*
By Laudon and Laudon; ISBN: 0-13-033066-3; 2002; Prentice Hall
Chapter 1: Managing the Digital Firm
Case # IT5669
Information Systems Development and Business Fit in Dynamic Environments
Panagiotis Kanellis, Peggy Papadopoulou, Drakoulis Martakos ; University of Athens, Greece
Chapter 2: Information Systems in the Enterprise
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A Process Approach for Selecting ERP Software: The Case of Omega Airlines
Jacques Verville, Texas A & M International University, USA
Chapter 3: Information Systems, Organizations, Management and Strategy
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The Application of IT for Competitive Advantage at Keane, Inc.:
Raymond Papp, State of Arizona, USA
Mark R. Andrews, Central Connecticut State University, USA
Case # IT5575
Evolving Organizational Growth Through Information Technology
Ira Yermish ; St. Joseph's University, USA
Chapter 4: The Digital Firm: Electronic Commerce and Electronic Business
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Military Applications of Natural Language Processing and Software
James A. Rodger, Indiana University of Pennsylvania, USA
Parag C. Pendharkar, Pennsylvania State University at Harrisburg, USA
Tamare V. Trank, Naval Health Research Center, USA
Case # IT5578
SAFECO: Leveraging the Web in a Knowledge-Based Service Industry
Debabroto Chatterjee, Leonard M. Jessup ; Washington State University, USA
Case # IT5635
Implementation Management of an E-Commerce-Enabled Enterprise Information Systems: A Case Study at Texas Instruments:
Joseph Sarkis, R.P. Sundarraj; Clarke University, USA
Case # IT5649
Success in Business-to-Business E-Commerce: Cisco New Zealand's Experience:
Pauline Ratnasingam; University of Vermont, USA
Case # IT5683
Enabling B2B Marketplaces: The Case of GE Global Exchange Services
James Paul, Schiro Withanachchi, Robert Mockler, Marc E. Gartenfeld, William Bistline, Dorothy Dologite ; St. John's University; Baruch College, City University of New York
Chapter 5: Managing Hardware Assets
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Deploying Distributed Computing: Parking gets a New System
Steve Sawyer, Pennsylvania State University, USA
William Gibbons, Syracuse University
Case # IT5537
Client - Serve Yourself:
Sorel Reisman, Roger G. Dear, Amir Dabirian; California State University, Fullerton, USA
Chapter 6: Managing Software Assets
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Implementing An Integrated Software Product at Northern Steel
Annie Guenette, Nadine LeBlanc, Henri Barki; Ecole des Hautes Etudes Commerciales, Canada
Case #: IT5511
Implementation Failure of an Integrated Software Package: A Case Study from the Far East
Suprateek Sarker, Saonee Sarker; Washington State University
Case # IT5558
Costs and Benefits of Software Engineering in Product Development Environments:
Sorel Reisman; California State University, Fullerton
Chapter 7: Managing Data Resources
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The Benefits of Data Warehousing at Whirlpool
Barbara J. Haley, Hugh J. Watson, Dale L. Goodhue ; University of Virginia, USA and University of Georgia, USA
Case # IT5629
Designing a First-Iteration Data Warehouse for a Financial Application Service Provider
Nenad Jukic Loyola University Chicago, USA,
Tania Neild, InfoGate Inc., USA
Case # IT5617
Long-Term Evolution of a Conceptual Schema At a Life Insurance
Lex Wedemeijer; APB, The Netherlands
Chapter 8: Telecommunications and Networks
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Network Implementation Project in the State Sector in Scotland: The Influence of Social and Organizational Factors
Ann McCready, Andrew Doswell ; Glasgow Caledonian University
Case # IT5552
The Integration of Library, Telecommunications, and Computing Services in a University
Susan A. Sherer, Lehigh University, USA
Case # IT5568
Implementing a Wide-Area Network at a Naval Air Station: A Stakeholder Analysis
Susan Page Hocevar, Barry A. Frew, Virginia Callaghan Bayer ; Naval Postgraduate School and Virginia Callaghan B
Case # IT5625
Design and Implementation of a Wide Area Network: Technological and Managerial Issues
Rohit Rampal ; Portland State University, USA
Case # IT5675
Globe Telecom: Succeeding in the Philippine Telecommunications Economy
Ryan C. LaBrie , Ajay S. Vinzé ; Arizona State University, USA
Chapter 9: The Internet and the New Information Technology Infrastructure
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Telemedicine and Business Process Redesign at the Department of Defense:
James A. Rodger, Indiana University of Pennsylvania, USA
Parag C. Pendharker, Pennsylvania State University, USA
Case # IT5595
Comparative Study of the Usefulness of Online Technologies in a Global Virtual Business Project Team Environment
Simpson Poon, Shri Rai; Murdoch University, Australia
Case # IT5596
Norwel Equipment Co. Limited Partnership (L.P.) Internet Upgrade
Kenneth R. Walsh; Louisiana State University, USA
Case # IT5659
Heineken USA: Reengineering Distribution with HOPS
Gyeung-min Kim, Ewha Womans University
John Price, Portland State University, USA
Chapter 10: Redesigning the Organization with Information Systems
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Business Process Reengineering for the Use of Distance Learning at Bell Canada
David Wright, Bell Learning Systems, Canada
Tammy Whalen, University of Ottawa, Canada
Case # IT5674
Business Process Redesign in Travel Management in an SAP R/3 Upgrade Project:A Case Study
Marit Schallert; Queensland University of Technology
Case # IT5560
The Clinical Information System: A Case of Misleading Design Decisions
Gurpreet Dhillon; Cranfield School of Management, United Kingdom
Case # IT5562
Business Reengineering at a Large Government Agency
Nina McGarry, PRC Inc.
Tom Beckman, Internal Revenue Service
Chapter 11: Understanding the Business Value of Systems and Managing Change
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Systems Requirements and Prototyping:
Vincent Yen; Wright State University, USA
Case # IT5600
IT Based Decision Tools for Item Processing Operations Management in Retail Banking:
Charles J. Malmborg; Rensselaer Polytechnic Institute
Case # IT5616
Recognizing Runaway Projects When They Occur: The Bank Consortium Case:
Joan Ellan Cheney Mann, Old Dominion University, USA
Chapter 12: Managing Knowledge: Knowledge Work and Artificial Intelligence
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Introducing Expert Systems at The Corporation:
Jay Liebowitz, George Washington University
Case # IT5632
Enterprise Information Portal Implementation: Knowledge Sharing Efforts of a Pharmaceutical Company
Suprateek Sarker, Alison Manning; Washington State University, USA
Chapter 13: Enhancing Management Decision Making
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Leveraging Objects for Privatizing Military Housing Through Information Technology
Guisseppi A. Forgionne, University of Maryland Baltimore County, USA
Case # IT5570
DSS for Strategic Decision Making:
Sherif Kamel ; American University in Cairo, Egypt
Case # IT5507
Evolution of an Executive Information System: The Replenishment Data Warehouse at JeansWear
Hamid Nemati, University of North Carolina
Keith Smith, VF Corporation
Case # IT5508
Isobord's Geographic Information System (GIS) Solution
Derrick Neufeld, University of Western Ontario, Canada
Scott Griffith, Tell Us About Us
Chapter 14: Information Systems Security and Control
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Costs and Benefits of Software Engineering in Product Development Environments
Sorel Reisman; California State University, Fullerton, USA
Chapter 15: Ethical and Social Impact of Information Systems
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Social Impacts of Computer: Mediated Communication on Strategic Change Processes
Dubravka Cecez-Kecmanovic, Andy Busuttil; University of Western Sydney Hawkesbury
Case # IT5506
Network Implementation Project in the State Sector in Scotland: The Influence of Social and Organizational Factors
Ann McCready, Andrew Doswell; Glasgow Caledonian University
Case # IT5567
Better Army Housing Management Through Information Technology
Guisseppi A. Forgionne; University of MD, Baltimore
Chapter 16: Managing International Information Systems
Case # IT5646
Ford Mondeo: A Model T World Car?
Michael J. Mol; Erasmus University Rotterdam, The Netherlands
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