Information Technology for Management, 3rd Edition
By Efraim Turban, Ephraim McLean and James Wetherbe, ISBN: 0-471-40075-0; 2002, John Wiley
Part I: IT in the Organization
Information Technology in the Digital Economy
Case #IT5557
Integrating Information Technologies into Large Organizations
Gretchen L. Gottlich, John M. Meyer, Michael L. Nelson, David J. Bianco, NASA Langley Research Center and Computer Sciences
Case # IT5634
GlobeRanger Corporation
Mahesh S. Raisinghani, Christian Hanebeck-Hann, Stan Kroder, John Nugent ; GlobeRanger Corporation, USA (Hanebeck); University of Dallas, USA (Kroder; Nugent; Raisinghani)
Information Technologies: Concepts and Management
Case # IT5569
Using Information Technology to Enhance Industry Effectiveness
Ram L. Kumar, Connie W. Crook ; University of North Carolina at Charlotte
Strategic Information Systems for Competitive Advantage
Case # IT5603
IS Strategy at NZmilk
Paul Cragg, University of Canterbury, New Zealand
Bob McQueen, University of Waikato, New Zealand
Case # IT5509
The Application of IT for Competitive Advantage at Keane, Inc.:
Raymond Papp, State of Arizona, USA
Mark R. Andrews, Central Connecticut State University, USA
Part II: The Web Revolution
Network Computing: Discovery, Communication, and Collaboration
Case # IT5677
Using Asynchronous Computer Conferencing to Support the Teaching of Computing & Ethics: A Case Study,
Pat Jeffries and Simon Rogerson, De Montfort University
Case #IT5682
Systems Development by Virtual Project Teams: A Comparative Study of Four Cases
David Croasdell, Andrea Fox and Suprateek Sarker, Washington State University
Electronic Commerce
Case # IT5636
A Three-Tiered Approach to Global E-Commerce: Experiences of Nu Skin International
David Paper, Kenneth B. Tingey ; Utah State University, USA (Paper); Opennet Corporation, USA (Tingey)
Case # IT5578
SAFECO: Leveraging the Web in a Knowledge-Based Service Industry
Debabroto Chatterjee, Leonard M. Jessup ; Washington State University, USA
Case # IT5683
Enabling B2B Marketplaces: The Case of GE Global Exchange Services
James Paul, Schiro Withanachchi, Robert Mockler, Marc E. Gartenfeld, William Bistline, Dorothy Dologite ; St. John's University; Baruch College, City University of New York
Case # IT5647
Little River Winery Company: A Case of Virtual Organisation and Electronic Business Strategies in Small and Medium-Sized Firms
Emmanuel O. Tetteh ; Edith Cowan University, Australia
Supply Chain Management and ERP
Case # IT5656
The Relation Between BPR and ERP Systems: A Failed Project
David Paper and Kenneth B. Tingey, Utah State University
Wai Mok, University of Alabama in Huntsville
Part III: Organization Applications
Transaction Processing, Innovative Functional Systems, CRM, and Integration
Case # IT5595
Comparative Study of the Usefulness of Online Technologies in a Global Virtual Business Project Team Environment
Simpson Poon, Shri Rai ; Murdoch University, Australia
Case # IT5562
Business Reengineering at a Large Government Agency
Nina McGarry, PRC Inc.
Tom Beckman, Internal Revenue Service
IT Planning and BPR
Case # IT5656
The Relation Between BPR and ERP Systems: A Failed Project
David Paper and Kenneth B. Tingey, Utah State University
Wai Mok, University of Alabama in Huntsville
Case # IT5601
The Dilemma of Dairy Farm Group Between Redesigning of Businesses Processes and Rebuilding of Management Information Systems
Eugenia M.W. Ng, Ali F. Farhoomand, Probir Banerjee ; Hong Kong Institute of Education, Hong Kong (Ng); University of Hong Kong, Hong Kong (Farhoomand); City University of Hong Kong, Hong Kong (Banerjee)
Case # IT5551
Business Process Reengineering for the Use of Distance Learning at Bell Canada
David Wright, Tammy Whalen ; Bell Learning Systems, Canada and University of Ottawa, Canada
Case # IT5562
Business Reengineering at a Large Government Agency
Nina McGarry, PRC Inc.
Tom Beckman, Internal Revenue Service
Case # IT5674
Business Process Redesign in Travel Management in an SAP R/3 Upgrade Project
Marit Schallert, Queensland University of Technology
Knowledge Management
Case# IT5573
Developing Effective Computer Systems Supporting Knowledge-Intensive Work:
Situated Design in a Large Paper Mill
Martin Müller, Rolf Pfeifer ; University of Zurich
Case # IT5555
Introducing Expert Systems at The Corporation:
Jay Liebowitz, George Washington University
Case # IT5570
DSS for Strategic Decision Making
Sherif Kamel ; American University in Cairo, Egypt
Case # IT5618
Incentives and Knowledge Mismatch: The Deemed Failure of a BPR Project in a Large Banking Organization
Parthasarathi Banerje ; National Institute of Science, Technology and Development Studies, India
Part IV: Managerial and Decision Support Systems
Supporting Management and Decision Making
Case # IT5594
Using DSS for Crisis Management
Sherif Kamel, American University in Cairo, Egypt
Data Management: Warehousing, Analyzing, Mining and Visualization
Case # IT5536
The Benefits of Data Warehousing at Whirlpool
Barbara J. Haley, Hugh J. Watson, Dale L. Goodhue ; University of Virginia, USA and University of Georgia, USA
Case # IT5657
Implementing Data Mining Solution for an Automobile Insurance Company: Reconciling Theoretical Benefits with Practical Considerations
Ai Cheo Yeo and Kate Smith, Monash University
Case # IT5629
Designing a First-Iteration Data Warehouse for a Financial Application Service Provider
Nenad Jukic Loyola University Chicago, USA,
Tania Neild, InfoGate Inc., USA
Case # IT5555
Introducing Expert Systems at The Corporation:
Jay Liebowitz, George Washington University
Case # IT5570
DSS for Strategic Decision Making:
Sherif Kamel ; American University in Cairo, Egypt
Case # IT5618
Incentives and Knowledge Mismatch: The Deemed Failure of a BPR Project in a Large Banking Organization
Parthasarathi Banerje ; National Institute of Science, Technology and Development Studies, India
Part V: Implementing and Managing IT
IT Economics
None
Building Information Systems
Case # IT5635
Implementation Management of an E-Commerce-Enabled Enterprise Information System: A Case Study at Texas Instruments
Joseph Sarkis, R.P. Sundarraj ; Clarke University, USA
Case # IT5669
Information Systems Development and Business Fit in Dynamic Environments
Panagiotis Kanellis, Peggy Papadopoulou, Drakoulis Martakos ; University of Athens, Greece
Case # IT5634
GlobeRanger Corporation
Mahesh S. Raisinghani, Christian Hanebeck-Hann, Stan Kroder, John Nugent ; GlobeRanger Corporation, USA (Hanebeck); University of Dallas, USA (Kroder; Nugent; Raisinghani)
Case # IT5580
Information Systems & Technology Outsourcing: Case lessons from the UK Rail Industry "TravelTrack"
Jeremy Rose, Ray Hackney ; Manchester Metropolitan University (UK)
The Impacts of IT on Organizations, Individuals, and Society
Case # IT5611
Analyzing the Evolution of End User Information Technology Performance: A Longitudinal Study of a County Budget Office
John Sacco, Darrene Hackler ; George Mason University, USA
Case # IT5546
Problems, Their Causes and Effects in the Use of Information Systems:
A Case of a Scientific Library
Katariina Jalonen, Mika Kirveennummi, Vesa Torvinen ; University of Turku, Finland
Case # IT5677
Using Asynchronous Computer Conferencing to Support the Teaching of Computing and Ethics
Pat Jeffries , Simon Rogerson ; De Montfort University
Case # IT5575
Evolving Organizational Growth Through Information Technology
Ira Yermish, St. Joseph's University, USA
Case # IT5684
How to Successfully Manage an IT Department Under Turbulent Conditions: A Case Study
Awie Leonard, University of Pretoria
Technology Guides
The following case is a good fit for Technology Guides 1 & 2:
Case# IT5604
Implementing Information Technology to Effectively Utilize Enterprise Information Resources
Yousif Mustafa, Clara Maingi ; Central Missouri State University, USA
Hardware
Case # IT5512
Deploying Distributed Computing
Steve Sawyer, Pennsylvania State University, USA William Gibbons, Syracuse University
Software
Case # IT5514
An Innovative Adaptation of General Purpose Accounting Software for a Municipal Social Services Agency
Andrew Schiff, Tigineh Mersha ; University of Baltimore, USA
Data and Databases
Case # IT5523
Implementing Relational Database Systems
Andrea M. Serban, Gregory A. Malone; Santa Barbara City College and Cabrillo College
Telecommunications
Case # IT5506
Network Implementation Project in the State Sector in Scotland: The Influence of Social and Organizational Factors
Ann McCready, Andrew Doswell; Glasgow Caledonian University
The Internet and the Web
Case # IT5578
SAFECO: Leveraging the Web in a Knowledge-Based Service Industry
Debabroto Chatterjee, Leonard M. Jessup ; Washington State University, USA
