Achieving Business Benefits from ERP Systems

Abstract

Enterprise resource planning (ERP) systems are becoming popular in medium and large-scale organizations all over the world. As companies have to collaborate across borders, languages, cultures, and integrate business processes, ERPs will need to take globalization into account, be based on a global architecture, and support the features required to bring all the worldwide players and processes together. Due to the high cost of implementation for these systems, organizations all over the world are interested in evaluating their benefits in the short and long terms. This chapter discusses various kinds of business benefits in a comprehensive way in order to justify the acquisition and implementation of ERP systems in organizations in the present global context.