MLA
Eriksson, Jeanette, and Yvonne Dittrich. "Achieving Sustainable Tailorable Software Systems by Collaboration Between End-Users and Developers." Evolutionary Concepts in End User Productivity and Performance: Applications for Organizational Progress, edited by Steve Clarke, IGI Global, 2009, pp. 19-34. https://doi.org/10.4018/978-1-60566-136-0.ch002
APA
Eriksson, J. & Dittrich, Y. (2009). Achieving Sustainable Tailorable Software Systems by Collaboration Between End-Users and Developers. In S. Clarke (Ed.), Evolutionary Concepts in End User Productivity and Performance: Applications for Organizational Progress (pp. 19-34). IGI Global. https://doi.org/10.4018/978-1-60566-136-0.ch002
Chicago
Eriksson, Jeanette, and Yvonne Dittrich. "Achieving Sustainable Tailorable Software Systems by Collaboration Between End-Users and Developers." In Evolutionary Concepts in End User Productivity and Performance: Applications for Organizational Progress, edited by Steve Clarke, 19-34. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-136-0.ch002
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