Acquiring and Sharing Knowledge Through Inter-Organizational Benchlearning

Acquiring and Sharing Knowledge Through Inter-Organizational Benchlearning

Jeanette Lemmergaard (University of Southern Denmark, Denmark)
Copyright: © 2009 |Pages: 13
DOI: 10.4018/978-1-59904-976-2.ch012
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Abstract

This chapter introduces inter-organizational knowledge acquisition and sharing as a means to facilitate benchlearning within the field of human resource management. The chapter presents an interactive web-based portal and demonstrates how valuable knowledge can be released from organizational “silo centers” and be passed around to the benefit of both organizations and academia. In general, human resource departments struggle to demonstrate their validity to the business and their ability to accomplish business objectives. In addition, human resource departments generally lack the ability to speak of their accomplishments in a business language. The presented portal assists human resource professionals in making more efficient and qualitative decisions that are not based on good guesswork or mere instinct, but on facts and knowledge. The portal is novel in its approach of facilitating benchlearning across organizational boundaries and within the soft area of human resource management.

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Table of Contents
Foreword
Miltiadis D. Lytras, Robert D. Tennyson, Patricia Ordóñez de Pablos
Chapter 1
Gianluca Elia
Many classifications and taxonomies of knowledge management tools highlight mainly specific characteristics and features of a single tool, by... Sample PDF
A Knowledge Strategy Oriented Framework for Classifying Knowledge Management Tools
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Chapter 2
Mohamed Amine Chatti
Recognizing that knowledge is a key asset for better performance and that knowledge is a human and social activity, building ecologies that foster... Sample PDF
Social Software for Bottom-Up Knowledge Networking and Community Building
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Chapter 3
Kevin R. Parker, Joseph T. Chao
This chapter introduces wikis in the context of social software, focusing on their powerful information sharing and collaboration features. It... Sample PDF
Weaving a Knowledge Web with Wikis
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Chapter 4
Marc Spaniol, Ralf Klamma, Yiwei Cao
The success of knowledge sharing heavily depends on the capabilities of an information system to reproduce the ongoing discourses within a... Sample PDF
Media Centric Knowledge Sharing on the Web 2.0
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Chapter 5
Pascal Francq
The success of the Internet has launched McLuhan’s idea of the global village. Over the years, the Internet has become a real political medium which... Sample PDF
E-Democracy: The Social Software Perspective
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Chapter 6
Mariano Corso, Antonella Martini, Alessandro Piva
This chapter focuses on the community and collaboration tools as means of creating business communities of practice (CoPs). First, the state-of-the... Sample PDF
Community and Collaboration Tools to Frame the New Working Environment: The Banking Industry Case
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Chapter 7
Seppo J. Hänninen, Pekka Stenholm, T. J. Vapola, Ilkka Kauranen
Knowledge sharing has a strong effect on the success of the born globals. The objective of the chapter is to create a better understanding of the... Sample PDF
Who Talks with Whom: Impact of Knowledge Sharing in the Value Network of Born Globals
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Chapter 8
Stefan Hrastinski
This chapter looks at the concept of sociograms that has great illustrative importance in some circumstances, especially for studying small... Sample PDF
Illustrating Knowledge Networks as Sociograms
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Chapter 9
Marianna Vivitsou, Niki Lambropoulos, Sofia Papadimitriou, Alexandros Gkikas
Social web asynchronous communication environments provide the space for content creation, idea sharing and knowledge construction within a... Sample PDF
Web 2.0 Collaborative Learning Tool Dynamics
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Chapter 10
Wendelin Kupers
Based on a phenomenological understanding of knowing and knowledge in organisation, this chapter aims to contribute to an integral perspective on... Sample PDF
Knowing in Organizations: Pheno-Practical Perspectives
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Chapter 11
Ourania Petropoulou, Georgia Lazakidou, Symeon Retalis, Charalambos Vrasidas
here is a growing need for systematic evaluations of computer-supported collaborative learning environments. The present chapter focuses on the... Sample PDF
Evaluating the Learning Effectiveness of Collaborative Problem Solving in Computer-Mediated Settings
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Chapter 12
Jeanette Lemmergaard
This chapter introduces inter-organizational knowledge acquisition and sharing as a means to facilitate benchlearning within the field of human... Sample PDF
Acquiring and Sharing Knowledge Through Inter-Organizational Benchlearning
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Chapter 13
Max Senges, Marc Alier
his chapter discusses the potential of three dimensional virtual worlds as venue for constructivist learning communities. To reach a balanced answer... Sample PDF
Virtual Worlds as Environment for Learning Communities
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Chapter 14
Bonnie F. Bryson
This chapter describes the development of a knowledge management-based website that serves a community of practice within a federal agency, the U.S.... Sample PDF
Corps of Engineers Natural Resources Management (NRM) Gateway: Communities “in” Practice
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Chapter 15
Cynthia T. Small, Andrew P. Sage
This paper describes a complex adaptive systems (CAS)-based enterprise knowledge-sharing (KnS) model. The CAS-based enterprise KnS model consists of... Sample PDF
A Complex Adaptive Systems-Based Enterprise Knowledge Sharing Model
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Chapter 16
Reinhard Bernsteiner
This article explores how social software tools can offer support for innovative learning methods and instructional design in general, and those... Sample PDF
Facilitating E-Learning with Social Software: Attitudes and Usage from the Student's Point of View
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Chapter 17
Kuldip Kaur
An important dimension in education is interaction, that is, the coming together of a number of people to discuss, debate, and deliberate about... Sample PDF
Enlivening the Promise of Education: Building Collaborative Learning Communities Through Online Discussion
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Chapter 18
Karlheinz Kautz
This article adds to the discussion on knowledge management (KM) by focusing on the process of knowledge sharing as a vital part of KM. The article... Sample PDF
Towards an Integrated Model of Knowledge Sharing in Software Development: Insights from a Case Study
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Chapter 19
Ned Kock
Virtual worlds can be defined as technology-created virtual environments that incorporate representations of real world elements such as human... Sample PDF
E-Collaboration and E-Commerce in Virtual Worlds: The Potential of Second Life and World of Warcraft
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Chapter 20
Peter H. Jones
Proponents of the resource-based view of strategic management have argued for processes that align organizational knowledge resources to business... Sample PDF
Socializing a Knowledge Strategy
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