Actor-Network Theory and Adoption of E-Commerce in SMEs

Actor-Network Theory and Adoption of E-Commerce in SMEs

Arthur Tatnall (Victoria University, Australia) and Stephen Burgess (Victoria University, Australia)
DOI: 10.4018/978-1-59140-553-5.ch008
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Abstract

Just because e-commerce technologies seems like useful tools that may assist a small to medium enterprise (SME) in doing its business better, it does not necessarily follow that these technologies will be adopted by this business. The implementation of an e-commerce system in an SME necessitates change in the way the business operates, and so should be considered as an innovation and studied using innovation theory.

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