Ambassadorial Leadership and E-Collaborative Teams
Richard R. Reilly (Stevens Institute of Technology, USA) and Michael R. Ryan (Stevens Institute of Technology, USA)
Copyright © 2008.
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If differences between virtual and traditional teams are bounded by the use of technology (Arnison & Miller, 2002; Griffith, Sawyer, & Neale, 2003), then virtual teams must not be considered a new phenomenon. What have changed are the tools which affect the breadth and depth of virtual teams. A global change in core communication technologies has occurred in the last 2 decades. Primary communication in the 1980s included letters, memos, telephone (one to one), and face-to-face meetings placing constraints on infrastructures supporting virtual teams; today’s communication is based on technologies that transcend the physical constraints of the past but impose new and significant challenges in the interpersonal relationships.
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Jeane Silva Ferreira Teixeira, Eveline de Jesus Viana Sá, Tatiane Macedo Prudêncio Lopes, Inaldo Capistrano Costa, D’Ilton Moreira Silveira, Alessandro Ramos de Oliveira, Clovis Torres Fernandes, José Maria Parente de Oliveira
Key Terms in this Chapter
Leader-Member Exchange: A focus on the basic unit of leadership, the dyad. This exchange is a one-to-one measure of the leader’s relationship with each follower.
Contextual Setting: In communication the relationship of context to content. In a high contextual setting the context is crucial and there is an underlying assumption of a shared background. In a low contextual setting, the content is essential and the information is conveyed explicitly in the communication; no shared background is assumed.
Transformational Leadership: A leadership theory that concentrates on the follower’s behavior and growth.
Virtual Distance™ (Virtual Distance™ Index): A composite of physical, temporal, and personal elements that contribute to a perceived distance between team members.
Transactional Leadership: A leadership theory that is based on the transaction. It is often associated with reward or punishment for specific behaviors.
Virtually Close Member (VCM): A team member that shares the same norms, environment, and cultural values as the virtual team leader.
Virtually Distant Member (VDM): A team member that has a different set of norms, environmental conditions, and cultural values as the virtual team leader.
In-Group/Out-Group: A reference as to whether the leader-member exchange is high quality (in-group) or low quality (out-group). High quality refers to support with valued resources. Low quality implies a contractual like relationship. See leader-member exchange.
Ambassadorial Leadership™: A set of behaviors that span the boundaries between cultures and organizations to create conditions for effective leadership
Charismatic Leadership: A leadership theory that concentrates on the leader’s behavior and focuses on a shared vision.