MLA
Rouse, Anne C., and Brian J. Corbitt. "Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?." IT Outsourcing: Concepts, Methodologies, Tools, and Applications, edited by Kirk St.Amant, IGI Global, 2010, pp. 2237-2251. https://doi.org/10.4018/978-1-60566-770-6.ch141
APA
Rouse, A. C. & Corbitt, B. J. (2010). Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?. In K. St.Amant (Ed.), IT Outsourcing: Concepts, Methodologies, Tools, and Applications (pp. 2237-2251). IGI Global. https://doi.org/10.4018/978-1-60566-770-6.ch141
Chicago
Rouse, Anne C., and Brian J. Corbitt. "Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?." In IT Outsourcing: Concepts, Methodologies, Tools, and Applications, edited by Kirk St.Amant, 2237-2251. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-770-6.ch141
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