MLA
Felici, Giovanni, and Valerio Gatta. "The Analysis of Service Quality Through Stated Preference Models and Rule-Based Classification." Mathematical Methods for Knowledge Discovery and Data Mining, edited by Giovanni Felici and Carlo Vercellis, IGI Global, 2008, pp. 65-81. https://doi.org/10.4018/978-1-59904-528-3.ch004
APA
Felici, G. & Gatta, V. (2008). The Analysis of Service Quality Through Stated Preference Models and Rule-Based Classification. In G. Felici & C. Vercellis (Eds.), Mathematical Methods for Knowledge Discovery and Data Mining (pp. 65-81). IGI Global. https://doi.org/10.4018/978-1-59904-528-3.ch004
Chicago
Felici, Giovanni, and Valerio Gatta. "The Analysis of Service Quality Through Stated Preference Models and Rule-Based Classification." In Mathematical Methods for Knowledge Discovery and Data Mining, edited by Giovanni Felici and Carlo Vercellis, 65-81. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-528-3.ch004
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