Applying Mobility in the Workforce

Abstract

There have been significant advances in mobile technologies in recent years. The euphoric technology void left by the dot-com crash in early 2000 soured many technology users; however mobile computing has provided much needed enthusiasm for both technologists and business users. In this chapter we focus on aspects of mobile technology, from both a business user perspective and a technology view point. Aspects such as total cost of ownership, return on investment and capital investment have been discussed from a financial perspective. Technical aspects of running and maintaining a mobile technology infrastructure have also been explored. The chapter concludes with a review of potential areas of application for mobile technology. The area discussed is mobile technologies in banking; however, many of the aspects covered could easily be applied to any other business vertical.Finally, this chapter is not meant to be a holy grail for mobile computing. It is simply a glimpse of the need to explore the power of this emerging technology.