Business Computing in the Internet Era

Business Computing in the Internet Era

Nijaz Bajgoric (University of Sarajevo, Bosnia)
DOI: 10.4018/978-1-60566-160-5.ch001
OnDemand PDF Download:


The first chapter aims at defining a “big picture” of contemporary business and business computing. Business pressures and business risks are explored in order to identify the main factors affecting the functioning of modern organizations in the Internet era. IT-related risks are identified as well, showing some sort of paradox in today’s e-business and e-economy era: information technologies are used in order to provide answers to several types of business pressures and reduce the risks, however, in the same time, IT can be a risk by itself, if not implemented and/or managed properly.
Chapter Preview

Business And Business Computing

This section introduces some basic facts on contemporary business, pressures that exist in business environment, and IT-based responses that organizations employ in order to respond to the ever-growing requirements. Today’s business is described by using ten major attributes.

Contemporary businesses today, more than ever, are faced with tremendous competition in a rapidly changing environment. Companies are operating on highly competitive markets that have become global, more dynamic, and customer oriented. Customers are more powerful and ask for customized products and services, while governments issue more and more compliance regulations. Recently, IDC introduced the term of “the velocity of business change” and emphasized the fact that “business is changing at a greater velocity than ever” (Hammond, 2007).

Due to all changes and pressures, businesses are seeking new ways to respond to these requirements. Applying several information technologies in order to find appropriate responses is considered as one of most widely used approach. Organizations try to design modern information architectures and implement enterprise information systems (EIS) in order to fulfill these requirements and create competitive advantage (see Figure 1).

Figure 1.

Modern business, its enterprise information system and relations with environment

Within such a context, contemporary business can be described by the following ten major attributes:

  • 1.

    Today’s business is operating under ever growing set of business pressures coming from its environment: competitors, markets, customers, governmental regulatory requirements, and so forth. Many large corporations have product (services) development or manufacturing centers in many countries.

  • 2.

    Business has to be proactive, rather than reactive, in finding the ways to recognize, predict and respond to incoming business pressures.

  • 3.

    Businesses employ information technologies in order to provide responses to business pressures and business risks, by enhancing productivity levels, reducing costs, and improving the quality of products and services.

  • 4.

    Businesses apply IT-based techniques and methods in order to improve both efficiency and effectiveness of decision making and business processes.

  • 5.

    They seek for more efficient and more effective ways to store, manage, analyze, and use data in order to become and remain competitive.

  • 6.

    They are constantly exposed to several types of business risks.

  • 7.

    Business has to admit that application of information technologies bring specific IT-related business risks as well.

  • 8.

    It has to integrate itself into a networked business environment (networked economy, highly interconnected global economy), which forces businesses to have a well established data communications-networking platform and a platform for virtual business. The highly interconnected global business is operating at the lightning speed. Improved and well-integrated data and voice communication technologies during the last twenty years enabled businesses to establish customer services in “low-cost” and “Native-English speaking” countries.

  • 9.

    It has to be resilient (continuous) and operational on “always-on” basis: 24 hours a day, 7 days a week, 365 days a year. This is particularly important for multinational companies because theier customers, suppliers, partners, employees, are located in many different time zones. Business critical applications such as enterprise resource planning (ERP), customer relationships management (CRM), supply chain management (SCM), e-commerce applications, financial applications and services, call centers, Web servers, and e-mail servers must be up at all times. The leading multinational companies seek for highly available, reliable and scalable operating environments because their customers, suppliers, employees, are located in many different time zones. Their mission-critical e-business applications such as ERP, CRM, and SCM must be up at all times.

  • 10.

    Finally, modern business has to be agile, adaptive and responsive in increasingly competitive and changing business environment.

Complete Chapter List

Search this Book:
Nijaz Bajgoric
Table of Contents
Angappa Gunasekaran
Nijaz Bajgoric
Nijaz Bajgoric
Chapter 1
Nijaz Bajgoric
The first chapter aims at defining a “big picture” of contemporary business and business computing. Business pressures and business risks are... Sample PDF
Business Computing in the Internet Era
Chapter 2
Economics of Downtime  (pages 23-39)
Nijaz Bajgoric
After introducing some basic facts on how today’s businesses are faced with several types of business risks, the second chapter tends to explain one... Sample PDF
Economics of Downtime
Chapter 3
Nijaz Bajgoric
The previous chapter introduced the two major concepts of continuous computing: downtime and uptime. Chapter three goes a step further and aims at... Sample PDF
Business Continuity and Business Continuity Drivers
Chapter 4
Nijaz Bajgoric
Based on the framework defined in Chapter III, the fourth chapter discusses the models of information architectures that are used in implementing... Sample PDF
Information Architectures for Business Continuity
Chapter 5
Nijaz Bajgoric
After identifying major downtime points within a client-server architecture in Chapter IV, Chapter V discusses in more details enterprise servers... Sample PDF
Server Operating Environment and Business Continuity Drivers
Chapter 6
Server Operating Systems  (pages 103-131)
Nijaz Bajgoric
Server configurations described in Chapter V are operated by server operating systems. Server-based application software and business-critical... Sample PDF
Server Operating Systems
Chapter 7
Nijaz Bajgoric
Server operating systems described in Chapter VI usually come preinstalled. Additional components can be installed “on-demand” in the form of... Sample PDF
Advanced Server Technologies for Business Continuity
Chapter 8
Nijaz Bajgoric
Chapter VIII discusses the server operating systems’ main attributes from the selection perspective. Several selection criteria are explained... Sample PDF
Choosing the Server Operating Platform for Business Continuity
Chapter 9
Nijaz Bajgoric
Chapter IX focuses on the role of system administration as an IT-profession and system administrator as a person who does the administrative... Sample PDF
System Administration and System Administrator's Role in Business Continuity
Chapter 10
Nijaz Bajgoric
Chapters V-IX dealt with server operating environment and its role in ensuring business continuity mostly in cases of ongoing data processing... Sample PDF
Backup and Recovery Technologies for Business Continuity
Chapter 11
Nijaz Bajgoric
In addition to standard storage and traditional tape-based backup technologies explained in Chapter X, businesses employ advanced storage... Sample PDF
Advanced Storage Technologies for Business Continuity
Chapter 12
Nijaz Bajgoric
Continuous computing technologies explored in previous chapters, in many cases, are located on different locations. However, they depend on each... Sample PDF
Networking Technologies for Business Continuity
Chapter 13
Nijaz Bajgoric
After explaining several continuous computing technologies in previous chapters, the book focuses on business continuity management in Chapter XIII.... Sample PDF
Business Continuity Management
Chapter 14
Nijaz Bajgoric
Continuous computing technologies are employed in order to achieve business continuity from the business operations perspective. In the same time... Sample PDF
Business Continuity for Business Agility
About the Author